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Francis Jonee D.
@dyfrancisjonee
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Customer Support, Billing, Retention, Trainer.
$10 USD / Hour
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Philippines (4:37 AM)
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Joined on January 6, 2023
$10 USD / Hour
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Get Your Time Back by Relaying your Task!
RelayTask, is a leading provider of virtual assistance and support services to businesses in various industries. We specialize in cold calling, appointment setting, customer service support, and administrative tasks.
We understand the importance of having a talented and reliable team to support your business needs. Our team of highly skilled and experienced virtual assistants are experts in cold calling, appointment setting, and customer service. They are able to work remotely, ensuring that your needs are met in a timely and efficient manner.
Our virtual assistants are trained to handle all aspects of the sales process, from lead generation to appointment setting, and will work closely with you to ensure that your business goals are met.
Things that we can do for you as a Virtual Assistant:
Copywriting
Website design and editing
Email Management
Cold Calling
Customer Support
Retention Specialist
Billing Customer Support
Real Estate VA
Offline/Online Data Entry Jobs
Web Research Jobs
LinkedIn Data Collection
Companies Emails Research
B2B Lead Generation
Contacts and Email Research for Marketing and Business Purposes
Email Marketing Lists
Social Media Research
Microsoft Excel Data Cleaning
PDF to Excel/CSV Conversion
Copy Paste Tasks
Data Capturing from Websites
Data Collection
Data Mining
Mailing Lists Creation
Business Cards into Ms. Excel
Typing Work
email finding address
personal virtual assistant
Administrative support
Responsible for overseeing and managing the day-to-day activities of a business or organization. This includes planning and implementing strategies for productivity, efficiency, and quality control. I also handle budgeting, logistics, and supply chain management, as well as employee supervision and training. I always ensure that the organization's operations run smoothly, efficiently, and in line with its goals and objectives.
Nov, 2019 - Present
•
5 years, 1 month
SDW Web Solutions
Sep, 2016 - Jul, 2019
•
2 years, 10 months
Operations Manager
Sep, 2016 - Jul, 2019
•
2 years, 10 months
Deployment of open source power dialing software like ViciDial, GoAutodial and etc. Configuratiion of user, carriier, campaignm DID, Deployment of softphones, eyebeam, xlite, zoiper, and etc. Expert in configuring Ringcentral phone system, call ques, user creation, call routing, sip phones settings. Can configure jive and mighty call as well and other VOIP system. Handled a group of lead miners to collect data's based on clients niche.
Appointment Setter Manager
Sep, 2016 - Jul, 2019
•
2 years, 10 months
Responsible for scheduling appointments for sales representatives or other team members. This includes identifying potential customers, making initial contact, and setting a time and date for a meeting. I'm also responsible for managing a team of appointment setters, tracking performance and providing training and support. The overall goal of this role is to generate leads and increase sales through successful appointment setting.
Sep, 2016 - Jul, 2019
•
2 years, 10 months
Tier 2 Customer and Retention Specialist
May, 2014 - Mar, 2016
•
1 year, 10 months
[24]7
May, 2014 - Mar, 2016
•
1 year, 10 months
Provide phone assistance on a wide variety of customer issued and Australian telco processes. Determine customer concerns and offer appropriate solutions. Solve basic and escalated customer problems related technical and address billing concerns.
May, 2014 - Mar, 2016
•
1 year, 10 months
Education
Ateneo de Naga University
2000 - 2004
•
4 years
Bachelor of Science in Entrepreneurial Studies
Philippines
2000 - 2004
•
4 years
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