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Deborah P.
@DhinataP1
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Executive Virtual Assistant | Admin Support
$10 USD / Hour
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Dominica (5:04 AM)
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Joined on July 2, 2022
$10 USD / Hour
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I am a dedicated and methodical Administrative Support Agent. With over ten years administrative expertise, I am reliable and dependable and passionate about creating a seamless experience for teams and clients.
Here is why I stand out:
• Strong time management and organizational skills
• Clear and concise written and verbal communication
• Swift and accurate typing
• Records management
• Proficient in integrating technology to complete functions such as Microsoft Office Suite, Zoom, Google Workspace, Calendly, HubSpot, WhatsApp, Drop Box, Postermywall
•Outstanding customer service
• Creative
• Insightful
• Efficient
How I Can Help Your Business Thrive:
• Seamless records management to keep your business organized.
• Accurate and efficient typing and data entry to handle critical documentation.
• Professional customer service to enhance client satisfaction and trust.
• Effective integration of technology and tools to improve operational efficiency
Let’s connect.
- Education and sensitization: Developed ways to raise awareness of community concerns such as drug use and abuse
- Advocacy: Created reports to share with community stakeholders and team members resulting in a 30% increase in dissemination of information
- Improve social services: raised awareness of identifying appropriate resources in a transparent and accountable way by 16%
- Identify needs: Work with residents to identify the community's needs
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Roseau, Dominica
Feb, 2021 - Present
•
3 years, 10 months
Admin Support Agent
Aug, 2011 - Jan, 2021
•
9 years, 5 months
Ministry of Blue and Green Economy, Government of Dominica
Aug, 2011 - Jan, 2021
•
9 years, 5 months
Appointment Management & Scheduling -Scheduling and coordinating meetings, appointments, and travel arrangements
Records Management - Develop and maintain a filing system for easy retrieval of documents plus conduct data entry
Calender Management - Maintaining databases, tracking important dates and deadlines and managing daily schedules
Clearical Assistance - Draft, edit, and format letters, reports, and presentations
Roseau, Dominica
Aug, 2011 - Jan, 2021
•
9 years, 5 months
Customer Support Assistant
Jan, 2010 - Dec, 2010
•
11 months
SAT Telecommunications
Jan, 2010 - Dec, 2010
•
11 months
Customer Care- assist customers with inquiries or concerns related to the company's services via phone and email
Report Preparation - Collaborating with other departments to resolve customer issues and monitoring customer satisfaction levels
Records Management - Maintain a filing system for easy retrieval of documents
Roseau, Dominica
Jan, 2010 - Dec, 2010
•
11 months
Education
BSc Social Work
2013 - 2018
•
5 years
Dominica
2013 - 2018
•
5 years
ASc Sociology
2005 - 2007
•
2 years
Dominica
2005 - 2007
•
2 years
Qualifications
Report Writing Certificate
2023
Government of Dominica
Accurate Dissemination of information
2023
Speech Communication
2024
Government of Dominica
teaches students the power of persuasive and ethical communication
2024
Records Management Certificate
2019
Establishment, Personnel and Training Department
Managing of information and maintaining hard and soft copy correspondences within Ministry of Agriculture
2019
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