Executive Assistant Needed for Senior Account Manager

Who we are: Astel is a platform that provides operational and investment support for startups/founders. We help them reach a global network of investors and help create serendipity between all stakeholders. We are seeking a virtual assistant and account support professional to join our team. As a virtual assistant, you will be responsible for providing administrative and clerical support to our team and our clients. As an account support professional, you will be responsible for supporting account managers in managing client accounts, responding to client inquiries, and ensuring client satisfaction. This is a remote position, and you will work from your own home office. Manage and maintain client accounts/emails Respond to client inquiries and provide exceptional customer service Coordinate with other team members to ensure client needs are met Assist with administrative and clerical duties, such as scheduling appointments, managing email, and updating and cleaning database, sourcing leads and Ensure client satisfaction by monitoring and responding to client feedback Assist with special projects as assigned Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred Previous experience in administrative support, customer service, or account support Excellent communication skills, both written and verbal Strong organizational skills and attention to detail Proficiency in Microsoft Office and Google Suite Ability to work independently and meet deadlines Positive attitude and willingness to learn Salary: approx USD 2,000 per month depending on level of experience can also pay higher. To apply, please submit your resume and a cover letter explaining why you would be a good fit for this role. We look forward to hearing from you.