Indonesia-based Full Time Customer Service Representative
$15-25 USD / hour
We’re continuously looking for detail-oriented and thoughtful people in Indonesia to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. To achieve this, our operation includes more than 1000 team members around the globe.
Duties:
- You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers.
- Diagnose and solve the customers’ problems via phone, email, and chat.
- Communicate effectively via phone, chat, and email with our customers.
- Coordinate effectively with peers and your manager.
Requirements:
- Fluency in English, spoken and written communication.
- Excellent communication skills.
- Personal integrity and conscientiousness.
- Strong orientation on task completion, results, and strategic goals.
- Team player.
- Continuous learner.
- Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
- Have your own laptop.
- Noise-canceling headset.
Benefits:
- A work-from-home arrangement, which provides some flexibility to a degree
- An international team that embraces a growth mindset as well as the importance of coaching. You will grow with us!
- A set of international clients with high standards of excellence
- A growing company (and industry), which poses challenges as well as opportunities!
Fresh graduates may apply!
This is a full-time job only, 44 hours per week.
If you're the one that we're looking for, hit Apply! We'd like to have a chat with you! :)
**PLEASE READ IMPORTANT NOTES**
- Influx never asks candidates to make any payment throughout the entire recruitment process.
- Successful candidates will be contacted only through email ending with influx(dot)com.
Project ID: #37838426
About the project
27 freelancers are bidding on average $20/hour for this job
You will get the desired outcome from a global desk agent who worked for years in this filed providing the required support and customer services in English language, with a wide knowledge.
Dear Sirs/Madam. I'm Cindy and as a seasoned professional with 5 years of experience in quality management, I believe I possess the capacity to meet your expectations for this full-time customer service role. My fluen More
Retirement who is looking for productive activities. Experience in working for Multi National Companies. A team player and part of problem solver within teammates. Always love to learn.
I have an experience of around 5 year. I have also done freelancing for few people in profile being a customer service representative. I am also looking work from home job. Have excellent communication skills and bas More
saya penawarkan jasa untuk customer service representative, saya telah mempunyai pengalaman dibidang customer service
Let me introduce myself, I'm Lusy Fadhila, a graduate of Islamic Communication and Broadcasting. I have experience in attending Office Administration training where I learned about excellent customer service. During my More
I have experience in administration for 7 years at a state-owned company in Indonesia, the work I do includes inputting data, making PowerPoint presentation slides, typing product descriptions, calculating budgets, mak More
Hello, iam from Indonesia I can work Va or Customer support with email, phone or etc I can work as soon as possible So hopefully you can trust this job for me Thank you
I have experience as a customer service representative, quality assurance, senior supervisor and sales.
Dear Sir/Madam, my name is Ianvernon Vincent, i have read your job listing and i believe i am the perfect candidate for this job. Im a dedicated and highly motivated person that always perfom to my best capabilities in More
Hii... I'm lexie from indonesia. With my experience of over 10 years working full-time in an office, I believe I am well-equipped to handle tasks such as customer service, responding to customer complaints, etc. I al More
Hi! My name is Helsa, and I'm a Indonesian After working as an Project manager for more than five years, my background in communications and marketing. My entrepreneurial spirit decided to offer my services to more l More
