CONTACT CENTRE SOLUTION FOR OUTBOUND CALLS
₹1500-12500 INR
Paid on delivery
Hi,
We are looking to provide a pc2phone dialer-based calling solution for 1 of our clients. We do have a VoIP switch that is SIP based. Routes will be managed by us. We just need a calling platform that will be purely suitable for the outbound contact center.
Data of calling numbers will be uploaded to a central system, the system will then make calls or assign leads to free agents. The agents can make a manual call or take the call dialed by the server. Once the conversation is done the agent will put notes on a central CRM system about the call. At the end of the day or at any point the system should give statics of the calls made by an agent. Call recording and other administrative and quality control features will be needed.
The admin will create users/agents and when the agents log in, they will make themselves available thus the central system will understand how many agents are online / available to take calls and thus will assign calls accordingly
Project ID: #36929136
About the project
19 freelancers are bidding on average ₹9040 for this job
Hey Kevin K., I'm Muhammad, a PHP expert with 10+ years of experience in the field. I have the knowledge and skills necessary to provide you with a pc2phone dialer-based calling solution for your client's outbound cal More
Hello Kevin K., We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on PHP Please come over chat and discuss your More
Hello, I have done similar projects, with opensource tools and software, please have a look at my profile. I have development experience with call center solutions. Thanks,
Hey good day I would like to work with you on this case and get the best cc solution for your environment Best regards
Hhi I am experienced in this and I can start right now but i have few doubts and questions lets have a quick chat and get it started waiting for your replyyy
Hello Kevin K. Good morning! Thank you for considering my proposal for the "CONTACT CENTRE SOLUTION FOR OUTBOUND CALLS" position. I am excited about the opportunity to work with you and deliver high-quality work to you More
Hi,Kevin K. I've gone through the job posting. I've confirmed your requirements so I just noticed that you are looking for a developer who is good at Asterisk PBX, PHP, Telemarketing, Linux and VoIP. I'm sure that I More
Hi, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on PHP, Linux, Telemarketing, Asterisk PBX, VoIP Please c More
Hi there, my name is shubhdeep and I have studied your project carefully and I want to say that I will do this just in 5konly you just have to contact me on WhatsApp because I can't payment here because here minimum More
Hi, I am interested in providing a PC2Phone dialer-based calling solution for your outbound contact center. I have extensive experience in developing VoIP solutions and can help you build a custom solution that meets More
Hello Kevin K., From the other side, hope you're having an amazing day. Coming to the point, I can see that you are looking for a developer for your project - CONTACT CENTRE SOLUTION FOR OUTBOUND CALLS . This seems t More
Hello, there. Hope you are doing well. I am confident that I have the expertise and experience to deliver high-quality results that meet your specific needs. As an experienced PHP developer, I have worked on a wide ra More
do u just need calling platform so what is your destination to call or u need complete solution for call center and CRM
