Customer Service Chatbot Jobs

I'm in need of an experienced AI and chatbot developer to create a friendly, customer service-oriented WhatsApp chatbot for e-commerce. This bot will be customer service, handling everything from sales queries to managing complaints. Need it in Python (no Voiceflow, etc) Key Responsibilities: - Answer FAQs: The bot will need to handle a wide range of frequently asked questions, covering product details, shipping information, and our return policy. - Handling Sales Queries: The bot should interact with potential customers in a friendly manner, providing product recommendations and stock availability. - Managing Complaints: A crucial part of the chatbot's role will be to handle customer complaints in a calm and professional manner. Ideal Skills and Experience: - Proven ...