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Selvin M.
@MuhadiaCee
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Customer care representative
$8 USD / Hour
・
Kenya (9:27 PM)
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Joined on November 10, 2024
$8 USD / Hour
・
"I'm a dedicated and results-oriented professional with a strong background in customer service and sales. My experience in Customer Service has honed my skills in building strong customer relationships, resolving complex issues, and driving sales. I'm passionate about leveraging my communication and problem-solving abilities to contribute to team success. I'm eager to apply my skills to a challenging role where I can make a significant impact.
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Experience
FlexiTech Technologies
Feb, 2023 - Present
•
1 year, 10 months
Customer service Representative
May, 2024 - Present
•
7 months, 26 days
I am tasked to:
Responding to customer queries.
Processing customer orders
Escalate complex issues to appropriate teams
Resolving customer complaints
Building strategies for improving the overall customer experience.
Nairobi, Kenya
Sales Acquisition Agent
Feb, 2023 - May, 2024
•
1 year, 3 months
Generate sales and analyze competitors
Prepare daily and monthly sales report
Educate and provide support to customers on the products
Take minutes during performance review meetings
Nairobi, Kenya
Feb, 2023 - Present
•
1 year, 10 months
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