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Joan M.

@joanmaciel

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Community Manager, Administrative and Translator

$15 USD / Hour
Flag of
Argentina (1:41 AM)
Joined on May 6, 2024
$15 USD / Hour
I am a highly motivated and results-oriented administrative professional with over 3 years of experience in delivering exceptional support across a variety of business needs. My background includes managing client communications, scheduling appointments, handling invoicing, data entry, and providing top-tier customer service in both face-to-face and virtual environments. With a strong focus on detail and organization, I ensure smooth operations and help businesses maintain efficiency and professionalism. I am proficient in task management tools, Google Sheets, Excel, and various communication platforms. My ability to adapt quickly to new systems, along with my excellent problem-solving skills, enables me to thrive in dynamic and diverse settings. I have experience working with clients from different geographies, ensuring their needs are met with precision and care. I’m passionate about contributing to business success through effective communication, time management, and organizational skills. Known for my commitment to excellence and a proactive approach, I am confident in handling a variety of administrative challenges. If you are seeking a reliable virtual assistant or an administrative expert to streamline your operations, enhance customer satisfaction, and support your business growth, I am the professional you need.
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Experience
Administrative Assistant
Apr, 2023 - Present
1 year, 9 months
Orb S.A.
Apr, 2023 - Present
1 year, 9 months
At Orb SA, I manage various administrative and logistical tasks, including scheduling appointments, payroll, and coordinating shipments. My strong performance resulted in a promotion to General Supervisor, where I oversee daily operations and ensure effective team communication. I excel in problem-solving and maintaining organization, contributing to the company's efficiency. My adaptability and leadership skills have been crucial to my success in this role.
Flag of
Belgrano, Argentina
Apr, 2023 - Present
1 year, 9 months
Receptionist and Community Manager
Jun, 2021 - Apr, 2023
1 year, 10 months
Aeropark
Jun, 2021 - Apr, 2023
1 year, 10 months
At Aeropark, I managed front desk reception and customer service, directly interacting with clients to gather feedback for improvement. I participated in event planning and execution and handled direct sales and sales via social media and WhatsApp, showcasing my communication versatility. I gained experience in invoicing, creating and processing invoices based on clients' needs. This role enhanced my administrative and customer service skills while focusing on client satisfaction.
Flag of
Flores, Argentina
Jun, 2021 - Apr, 2023
1 year, 10 months
Education
Certificación de Community Manager
2023 - 2024
1 year
Flag of
Argentina
2023 - 2024
1 year
Bachelor of Economics and Administration
2016 - 2021
5 years
Flag of
Argentina
2016 - 2021
5 years
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