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Md Rezaul K.
@rkdesi
5.0
27
5.6
5.6
100%
VA, Customer Support Assistant & Graphic Designer
$18 USD / Hour
・
Bangladesh (3:06 PM)
・
Joined on October 21, 2018
$18 USD / Hour
・
I am Rezaul K., a proficient Virtual Assistant with a comprehensive background in Project Management, Customer Service & Support, Business Development, Email Management, and Graphic Design. With several years of hands-on experience, I am dedicated to delivering efficient and creative solutions tailored to your unique needs.
Areas of Expertise:
Project Management: Expertly coordinating tasks, teams, and timelines to ensure timely and successful project execution.
Customer Service & Support: Delivering high-quality support, managing inquiries, troubleshooting issues, and enhancing overall user experience.
Business Development: Facilitating growth through strategic partnerships, market analysis, lead generation, and sales support.
Email Management: Streamlining communication by organizing, prioritizing, and responding to emails effectively.
Graphic Design: Producing visually compelling graphics and marketing materials using industry-standard software.
Technical Proficiencies:
Project Management & CRM Tools: Trengo, Zendesk, HubSpot, Zoho One
Design & Editing Software: Adobe Photoshop, Illustrator, InDesign, Premiere Pro
Live Chat Support: Providing real-time customer engagement to enhance user satisfaction.
Why Partner with Me?
Quality Assurance: I am committed to delivering exceptional, error-free results that align with your expectations.
Reliability: Available 24/7 to support your needs, regardless of time zone differences.
Long-Term Commitment: Focused on establishing a consistent and high-performing collaboration tailored to your requirements.
Customer Satisfaction: Emphasizing clear communication and timely delivery to foster a positive working relationship.
When you collaborate with me, you can be confident that you are engaging a dedicated professional focused on achieving outstanding results.
I would welcome the opportunity to discuss how we can work together to elevate your business. Please feel free to reach out at your convenience.
Thank you for your consideration.
Best regards,
Rezaul K.
Md Rezaul always delivers amazing photo editing work. He is always there to help, super consistent, and nice to talk to. I am glad to call him my friend! I would highly recommend for any photo editing work
Retouching all image of swords to make looks more professional.
Jul, 2020 - Present
•
4 years, 5 months
Freelance Graphic Designer and Virtual Assistant
Oct, 2018 - Present
•
6 years, 2 months
Freelancer platform
Oct, 2018 - Present
•
6 years, 2 months
Profile link: https://www.freelancer.com/hireme/rkdesi
I'm currently working as a Graphic Designer and Virtual Assistant in this platform. My main service points are cover and packaging design, flyer design, labels design, t-shirt design, logo design, pattern design, photo manipulation, vector design, web graphic design and so on.
Oct, 2018 - Present
•
6 years, 2 months
Education
University of Science and Technology, Chittagong
2016 - 2017
•
1 year
Master of Arts in English Language and Literature
Bangladesh
2016 - 2017
•
1 year
University of Science and Technology, Chittagong
2011 - 2015
•
4 years
Bachelor of Arts in English Language and Literature.
Bangladesh
2011 - 2015
•
4 years
Qualifications
Adobe Premiere Pro CC Masterclass: Video Editing in Premiere
2024
Udemy, Inc.
I have completed 25.5 hours on-demand video editing course from Udemy, Inc. This course cover Beginner-Advanced Adobe Premiere Pro Video Editing, Audio Editing, Color Grading, Motion Graphics, Green Screen and many more concepts.
Here is certificate: https://www.udemy.com/certificate/UC-634e45c5-a8db-4764-a689-639c5c54cad0/
2024
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