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Rachel E.

@rachelegbe2

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4.7
7
3.1
3.1
100%

Sales Operation | Social Media Management | VA

$5 USD / Hour
Flag of
Nigeria (10:23 PM)
Joined on August 27, 2023
$5 USD / Hour
I’m a versatile professional with expertise in sales, virtual assistance, and social media management. With a strong foundation in branding, AI, and graphic design, I help businesses create impactful online presences. I’m proficient with CRM platforms like HubSpot, Salesforce, and Zoho, as well as project management tools such as Trello, Asana, and [login to view URL]. I also utilise social media tools like Hootsuite and Buffer and design software like Canva and Adobe Creative Suite. Whether managing content, building engagement, or streamlining processes, I deliver tailored solutions that produce results.
Verifications
On time
88%
On budget
100%
Accept rate
100%
Repeat hire rate
31%

Portfolio

Portfolio

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11684198
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4.7 · 7 Reviews
Reviews
M
Professional and easy to work with.
Michèle C.
@Mish753
Flag of
Grimsby, United Kingdom
7 months ago
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I
Clear communication and output
Ian M.
@Imaus
Flag of
Dandaragan, Australia
7 months ago
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I worked with Rachel, she is good freelancer
Elrhazi N.
@razinavil
Flag of
, Morocco
8 months ago
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U
Helped with writing. Motivated and smart. would recommend working with her.
Sam L.
@urbanapps
Flag of
Brooklyn, United States
9 months ago
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E
Business Assistant $24 USD
An excellent grasp of complex ideas. Very attentive and productive. Would hire again.
Jo P.
@e7373
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Rexburg, United States
9 months ago
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Experience
Social Media Virtual Assistant
Mar, 2024 - Present
8 months, 26 days
Sweet Furniture
Mar, 2024 - Present
8 months, 26 days
As a Social Media Virtual Assistant for Sweet Furnitures, I optimized profiles on Facebook and Instagram, boosting follower engagement by 70% in 4 months. I scheduled posts using Hootsuite and Buffer, maintained a 95% customer response rate within 30 minutes, and contributed to campaigns that increased sales by 5%. I also grew the follower base by 15% in 6 months, enhancing brand awareness and visibility
Flag of
Columbus, United States
Mar, 2024 - Present
8 months, 26 days
Social Media Virtual Assistant
Feb, 2024 - Jun, 2024
4 months, 1 day
e-Merge Real Estate
Feb, 2024 - Jun, 2024
4 months, 1 day
As a Social Media Virtual Assistant at E-Merge Real Estate, I optimised social platforms, driving a 60% boost in engagement within 4 months. I developed content strategies, scheduled posts via Buffer, and ensured prompt responses with a 90% inquiry resolution rate. By collaborating on marketing campaigns, I contributed to a 10% increase in leads and strengthened the brand's online presence, resulting in higher visibility and customer interest.
Flag of
Columbus, United States
Feb, 2024 - Jun, 2024
4 months, 1 day
Customer Support Representative
Aug, 2021 - Aug, 2023
2 years
Bloom Choices Media
Aug, 2021 - Aug, 2023
2 years
Worked as a customer support to help streamline customer Support and manage sensitive customer information
Aug, 2021 - Aug, 2023
2 years
Education
Salesforce Sales Operations Specialization
2023 - 2023
Flag of
United States
2023 - 2023
Qualifications
Salesforce Sales Operations Specialization
2023
Coursera
This certification program provided in-depth training in the following key areas: ? Sales Process Optimization ? Salesforce Automation: Leveraging Salesforce automation tools to streamline sales operations and enhance productivity. ? Forecasting and Pipeline Management: Proficiency in forecasting and managing sales pipelines for better decision-making. ? Performance Analytics: Utilizing advanced analytics and reporting to track sales performance and drive data-driven strategies.
2023
Certifications
US English - Level 1
US English
P
Preferred Freelancer Program SLA
US English - Level 2
US English
Basic Numeracy - Level 1
Basic Numeracy
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