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Email successfully verified.
Fiorella I.
@insfranfio
5.0
2
3.3
3.3
100%
Customer Service / Virtual Assistant
$5 USD / Hour
・
Paraguay (1:38 PM)
・
Joined on April 1, 2021
$5 USD / Hour
・
I will help you in your e-commerce business, in the area of customer service and administrative tasks.
Support in administrative tasks. Coordination of agenda and meetings. Ticket Managment. Shopify orders and customer service.
Management of platforms such as: Instagram, Facebook, WhatsApp, Hubstop, Shopify, Odoo, Instagram, Google Calendar, Microsoft Office, Canva, Capcut, Slack
My communication is always friendly, efficient and comfortable and I can adapt quickly to any challenge that arises. I learn quickly and I am proactive.
I really like the online work environment, enjoying having time for my daily life more
Changes saved
T
Gracias Fiorella por el tiempo que trabajamos en conjunto, fue de gran ayuda para nosotros. Mucho éxito en tus próximos proyectos!
Felipe L.
@tupatrimonio
•
Providencia, Chile
•
Share
O
Thank you for the perfectly clean manually Work . It was a pleasure to work with you! Thanks
Osama B.
@osamabasheer18
•
Karachi, Pakistan
•
Share
Experience
Online Customer Service Representative
Dec, 2023 - May, 2024
•
5 months
TuPatrimonio
Dec, 2023 - May, 2024
•
5 months
Functions:
-Management and resolution of user queries, concerns and complaints through platforms instant messaging (Email, Chat, Whatsapp, Tickets)
-Supervision, control and monitoring of orders (Hubspot, Odoo)
-Reporting and data analysis to implement continuous user improvement
-Various administrative jobs.
Dec, 2023 - May, 2024
•
5 months
Virtual Assistant
Nov, 2023 - May, 2024
•
6 months, 1 day
Personal Wellness coach SAISHA
Nov, 2023 - May, 2024
•
6 months, 1 day
- Online customer service, answering queries, advising on products and courses, payments and billing.
- Personal agenda management.
- Data entry and report.
- Social Media management.
- General administrative tasks.
Nov, 2023 - May, 2024
•
6 months, 1 day
Education
Technical Baccalaureate in Hospitality and Tourism
2018 - 2021
•
3 years
Paraguay
2018 - 2021
•
3 years
Qualifications
Digital Marketing and Strategies in Social Media
2023
Seminarios Online Hotmart
I learned strategies for reel videos, tik toks, posts for Instagram, Tiktok and Facebook
Closing of Sales on WhatsApp.
2023
Verifications
On time
100%
On budget
100%
Accept rate
100%
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