Requirements Specification for Airbnb-like Booking Platform
1. Project Overview
The planned platform allows users to book and rent accommodations, similar to Airbnb. The platform will be available as both a webpage and an app (iOS and Android). It includes a Booking Engine, Channel Manager, and comprehensive User Interface.
2. Goals and Objectives
- Main Objective: Develop a booking platform for accommodations with an integrated Channel
Manager and a Booking Engine.
- Target Audience: Guests looking for accommodations and hosts offering their properties for rent.
3. Functional Requirements
3.1 User Roles
- Guest: Can search for accommodations, make bookings, and leave reviews, get mobilekey
- Host: Can list properties, manage bookings, and track revenue, send mobilekey to guest
- Administrator: Manages users, content, bookings, and system data.
3.2 User Interface (UI)
- Responsive design for desktop, tablet, and smartphone.
- Multi-language support (e.g., English, German, Spanish).
- Easy navigation with clear menus and search features.
3.3 Registration and Login
- Sign-up via email, Google, Facebook, Apple.
- Two-factor authentication (optional).
- User profile with personal information, payment details, and booking history.
3.4 Search Functionality
- Filters: Date, price, guest count, property type, amenities.
- Map View: Integration with Google Maps or OpenStreetMap.
- Advanced Search: Reviews, popularity, proximity to attractions.
3.5 Booking System (Booking Engine)
- Real-time availability synced with Channel Manager.
- Dynamic pricing based on demand and availability.
- Payment options: Credit card, PayPal, Apple Pay, Google Pay.
3.6 Channel Manager
- Integration: Connect with external platforms like [login to view URL], Expedia, VRBO.
- Synchronization: Auto-update availability and prices.
- Reporting: Overview of bookings, cancellations, and revenue.
3.7 Reviews and Feedback
- Rating system: 1 to 5 stars with comment section.
- Moderation: Reviews checked by the administrator.
3.8 Notifications
- Email and push notifications for booking confirmations, reminders, and messages from
- Personalized user dashboard displaying upcoming bookings, past bookings, and saved properties.
- In-app messaging system for guests to communicate directly with hosts.
- Host identity and property verification process to ensure trust and safety.
- Ability for guests to save and manage a wishlist of favorite properties.
- Calendar synchronization with external calendars such as Google Calendar or iCal.
- Hosts can create custom cancellation policies and guests can see them before booking.
- Integrated customer support chat feature for instant assistance.
- Detailed analytics for hosts, including booking trends, customer demographics, and revenue reports.
- Ability for hosts to offer discount codes and special promotions.
- Comprehensive dashboard for hosts to manage multiple properties, bookings, and revenue analytics.
guests/hosts.
- In-app notifications.
3.9 Payment Processing
- Payment Gateway: Integration with Stripe, PayPal.
- Security Measures: PCI DSS compliance, SSL encryption.
- Cancellation Policies: Flexible, moderate, and strict.
3.10 App Features
- Native apps for iOS and Android.
- Offline mode: Access to booking details without internet connection, Mobilekey via NFC to open a door
- Push Notifications: Instant updates on booking status.
4. Non-functional Requirements
4.1 Security
- Data protection and encryption (SSL/TLS).
- GDPR compliance.
- Regular security audits and backups.
4.2 Performance
- Fast loading times (max 3 seconds).
- Scalable architecture for high user volumes.
- 99.9% uptime.
4.3 Usability
- Intuitive user interface.
- Consistent design and user experience.
- Accessibility (WCAG 2.1 compliance).
5. Technical Requirements
5.1 Technologies
- Frontend: HTML5, CSS3, JavaScript, React/Vue.js.
- Backend: Node.js/Express or Django/Flask (Python).
- Database: PostgreSQL or MySQL.
- Cloud Hosting: Azure.
- App Framework: React Native or Flutter.
5.2 Integrations
- Payment Systems: Stripe, PayPal.
- Map Integration: Google Maps API or OpenStreetMap.
- Channel Manager API: [login to view URL], Airbnb, Expedia.
- AMADEO API for Mobilekeys
5.3 Testing and Quality Assurance
- Unit tests, integration tests, end-to-end tests.
- Usability testing with focus groups.
- Beta testing phase before launch.
6. Project Timeline
1. Requirement analysis and design: 4 weeks.
2. Frontend and backend development: 12 weeks.
3. Integration and testing: 6 weeks.
4. Beta testing and feedback implementation: 4 weeks.
5. Launch and marketing: 2 weeks.
7. Resources and Budget
- Team: Project Manager, Backend Developer, Frontend Developer, UI/UX Designer, QA Tester.
- Budget: Please create an Offer chapter by chapter in case we order step by step
8. Risks and Assumptions
- Risks: API integration delays, legal requirements, scalability issues.
- Assumptions: Sufficient server capacity, stable internet connections, legal clearances for operation
in target countries.
9. Acceptance Criteria
- The platform meets all the requirements defined in this document.
- Successful completion of all tests.
- Positive feedback from the beta phase.
Include in-app messaging for communication between guests and hosts. Implement ID verification for hosts and guests. Include advanced profile customization options for both guests and hosts. Include a live chat support feature for real-time customer assistance. The platform should have a classic and elegant design aesthetic. The platform should have a classic and elegant design aesthetic. Include an automated dispute resolution process for handling refunds and issues. The platform should have a modern and sleek design aesthetic. The platform should have a classic and elegant design aesthetic. The platform should have a classic and elegant design aesthetic.