Full-Time Russian-Speaking Customer Service Agent
$750-1500 USD
Paid on delivery
As a full-time customer service agent, your primary responsibility will be providing phone support to our Russian-speaking clientele in the Software/IT industry. This role will also require you to handle technical support inquiries, thus a solid understanding of software and IT concepts is necessary.
Ideal Skills:
- Fluent in Russian and English (additional languages are a plus)
- Previous experience in customer service, preferably in the Software/IT industry
- Excellent communication skills
- Able to handle technical support inquiries
- Patience and empathy to understand customer concerns
- Ability to work full-time
Key Responsibilities:
- Provide excellent customer service via phone
- Handle technical support inquiries
- Maintain a positive and professional attitude toward customers at all times
Experience with customer service software and IT troubleshooting is a plus. Your goal will be to ensure customer satisfaction and manage customer inquiries in a timely manner.
Project ID: #39000790
About the project
9 freelancers are bidding on average $1119 for this job
Dear employers, I am excited to apply for the Customer Service Agent position supporting Russian-speaking clients in the Software/IT industry. With fluency in Russian and English, along with my experience in customer More
With my extensive experience and strong command over both English and Russian, I am well-equipped to serve as a Full-Time Russian-Speaking Customer Service Agent. Throughout my career as a language translator, I have h More
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I seek challenging opportunities where I can fully use my skills for the success of the organization.
I have worked as customer support for tech company and have done technical work. Education: Bachelors Computer Engineering Desired Pay: 35/h Thank you.