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Joseph A.
@IMMACULATE5111
5,0
1
0,6
0,6
100%
Customer Service, b2b & Database Specialist.
$20 USD / hora
ć»
Nigeria (8:02 p. m.)
ć»
Se uniĆ³ el mayo 1, 2022
$20 USD / hora
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I am a Customer service, b2b & Database Specialist with a razor-sharp eye for details and excellent knowledge of data management.
I have been working as a Customer service, b2b & Database for 9 years; Handling customers complain, calls, order, record, collecting and digitizing Data such as invoice, cancelled bills, client information, financial statements and other documents.
Maintaining detailed and organized storage system to ensure Data entries are complete and accurate. I am familiar with Microsoft Excel/spreadsheets and Google doc spreadsheet, and I have used them extensively in the last 9 years.
Organizational efficiency, accuracy, time management and the ability to focus for long period of time are important skills I possess.
Quality work and Client satisfaction is my utmost goal.
Below are my expertise which include, but not limited to;
-Customer Service
-Efficient communication skill
-Handling complain, order, email
-Sales, appointment, follow-up
-Data Entry.
-Data Collection.
-Big Data Entry.
-SQL
-Microsoft Excel.
-Google spreadsheet.
-Copy paste.
-Images to Excel Data Entry.
-PDF to Excel Data Entry.
-Product Research.
-PDF to MS Excel, Word, PPT.
-Counting Checked Boxes in Google sheets etc.
Thanks for taking your time to go through my profile, I am looking forward to working with you soon.
In 2016, I got a job with "The Carter Center Nigeria" as a data analyst, offering cutting edge solutions to data issues where i became the head of Unit until the year 2022
mar, 2017 - abr, 2022
ā¢
5 aƱos, 1 mes
Database Administrator
may, 2011 - mar, 2016
ā¢
4 aƱos, 10 meses
United Africa company (UAC)
may, 2011 - mar, 2016
ā¢
4 aƱos, 10 meses
I have worked with the ever prestigious United Africa Company (UAC) as a database administrator for five years, ensuring that sales, purchase, stock etc are adequately
and accurately documented.
may, 2011 - mar, 2016
ā¢
4 aƱos, 10 meses
EducaciĆ³n
Ambrose Alli University
2004 - 2008
ā¢
4 aƱos
Bse Economics (Ed)
Nigeria
2004 - 2008
ā¢
4 aƱos
Calificaciones
Data analysis masterclass
2010
Udemy
What I learned!
Learnt about basic formatting in excel.
Learnt how to find outliers and missing values in Excel.
Learnt how to find standard deviation and percentiles in data using Excel.
Learnt about IF, IF ERROR, COUNTIF, SUMIF and AVERAGEIF functions in excel.
Learnt about What-if analysis in excel.
Learnt about creating databases and tables in SQL.
Learnt about Numerical, string functions in SQL.
Learnt connecting Python and MySQL e.t.c.
What I learned!
Oracle Database Architecture, Physical files of the DB, Memory Structures, Memory Management, Background Processes
How to install Oracle Database Software on the server without GUI
How to access Oracle Database via sqlplus, sqlcl and SQL Developer
Managing Database Instance: Starting and Shutting down DB, working with initialization parameters, Diagnosing problems
Oracle Net Services
Administering User Access, Privileges & Roles, Resource Limitations etc.