Hi,
I am writing to express my interest in the position of Part-Time Sys Admin Needed in Bangalore. Currently, I am responsible for Global Chat Warranty Support at Dell, where I provide immediate resolutions, create dispatches, and manage global customer inquiries. My role also involves overseeing team members' daily activities, handling escalations, and ensuring adherence to service level agreements (SLAs).
I have conducted thorough analyses of user feedback and performance metrics to implement continuous improvement initiatives, which have significantly enhanced functionality and user experience. With over ten years of experience in IT support, I possess extensive knowledge in Asset Management, Outlook, printers, and routers, particularly concerning Microsoft Outlook and Teams.
I am eager to bring my expertise to your team and contribute to your organization's success. Please feel free to reach out if you have any questions or require further information.
Thank you for considering my application.
Best regards,
Pratap