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Toma T.
@tomatracy
5,0
1
1,8
1,8
100%
Virtual Assistant| Boosting Business Growth by 95%
$5 USD / hora
・
Nigeria (9:08 p. m.)
・
Se unió el enero 8, 2024
$5 USD / hora
・
Here there, thank you for your quick attention?
VIRTUAL ASSISTANT
I am a virtual assistant helping small businesses and individuals save time and money by offering a variety of data entry, clerical, organizational, and scheduling services to make sure they're as efficient as they could be!
My Spelling accuracy, good eye for fine details, a perfectionist, very passionate about organized environment/work space, a well-performing desk-based environment, my ability to keep clients information confidential and my readiness to start work immediately tells you that I am the best fit for this role. Message me now lets turn small milestones into greater achievement together.
https://www.freelancer.com/hireme/tomatracy
CRM|Project Manager
I can turn your customer into a consistent referral system for you through my innovative customer service expertise.
I am a result driven customer support manager with over 3 years of experience in building a sustainable customer service foundation for organizations in the B2B,E-commerce,marketing,real estate ,tele health and technological industries where I have made an excellent reputation in rendering exceptional services to customers: Customer support(Email, phone and live chat),data entry, team management, process improvement ,ticket and escalation management, performance improvement, phone communication, conflict resolution and understanding pain point of customer.
I have successfully used tools like Zendesk, Hubspot to manage customer effectively and also used some project management tools to collaborate and manage projects.
Through my innovative approach to project and customer management, excellent communication skills and strategic marketing the organization that I have worked with I have enjoyed tremendous progress in project management and customer success management.
Other services I offer to my clients include,
<>Tele marketing
<>Tele health
<>Financial Analyst
<>Email Management
<>Data Entry
You should have a professional like me to maintain a happy customer base and upscale your revenue as well as your brand identity. Let’s hop on a call to discuss your needs and how you can benefit from my expertise.
Kindly click on my profile to send me a massage, let’s get started on a productive collaboration.
My prior experience as a data entry officer in Ambrose Ali university,I carry out the following activities
~The power of confidentiality,I am very confidential with my clients information/data
~searching and inputting information into data base systems using spreadsheets,Ms word
~Proactively verifying data through source documents and findings
~paying quality attention to details
~Quality typing skills
~Time management
~Effective communication
ago, 2023 - Presente
•
1 año, 4 meses
Virtual Assistant
jul, 2023 - feb, 2024
•
7 meses
Buolo Solutions
jul, 2023 - feb, 2024
•
7 meses
My experience/activities I carried at Buolo solutions as a Virtual Assistant included the following:
-I organized communication via emails,phone call and chat support
-Provided customer service as first point of contact
-Organizing meetings,travel and accommodation for my client
-managing contact list and organising client email and calendar
-I created and reviewed my client spreadsheet and keep online records
_I gave daily reports and reviewed on all work done.
jul, 2023 - feb, 2024
•
7 meses
Customer success Manager
ene, 2022 - ene, 2024
•
2 años
Digital witch support community
ene, 2022 - ene, 2024
•
2 años
My work experience as a customer success support at Digital witch support community includes
<>Building a sustainable customer service environment that turns customers into a consistent referral system for the organization product and service through my innovative customer service expertises
<>Through my innovative approach to customers management,excellent communication skills and strategic marketing, the organization enjoyed tremendous progress in their customer base.
ene, 2022 - ene, 2024
•
2 años
Educación
Ambrose Alli University
2017 - 2022
•
5 años
Medical laboratory science
Nigeria
2017 - 2022
•
5 años
Calificaciones
ITIL 4 Fundamentals — Essentials of IT service Management
2023
Alison
-Organization and People
-Information and Technology
-Partners and Suppliers
-Value streams and Processes