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...invoice modification, address modification, managing communication about returns, disputes, refunds, etc… Quality assurance: performing quality inspection of the sample of the products manufactured in order to escalate with factories possible faults and quality fluctuations issues whilst following up with customers who have been affected by production issues. Online technical support and troubleshooting: supporting customers when payment error occur, issuing credit card refunds, spotting technical errors and mistakes on the website, escalations of bugs to IT department, step by step telephone guidance for customers with limited knowledge of the ordering process. The website also needs to be translated into Russian Communication methods: via Phone (9am-5pm - Mo...
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My WordPress website is currently down, displaying a 500 Server Error. In addition, the Geolocation feature is not functioning as intended. I am seek...displaying a 500 Server Error. In addition, the Geolocation feature is not functioning as intended. I am seeking a developer who can troubleshoot these issues and restore normal operation. Key Responsibilities: - Diagnose and resolve the 500 Server Error. - Fix the Geolocation feature. - Provide a brief report on the issues and the solutions applied. Ideal Skills: - Expertise in WordPress troubleshooting. - Experience with server management, particularly on dedicated servers. - Proficiency in debugging Geolocation features. Please note, I have not installed or updated any plugins recently, so the issue does not stem from a plugin...
I'm in need of an experienced React Native developer to help me enhance my partially developed app. About 80% of the work has been ...Playstore. Key Tasks: - Integrate new features into the app, based on a provided list - Troubleshoot and fix UI/UX issues and functional bugs - Ensure the app is compatible and fully functional on iOS - Prepare and launch the app on both iOS and Android Playstore Ideal Skills: - Extensive experience in React Native development - Proven track record of iOS and Android app deployment - Strong troubleshooting skills for UI/UX and functional bugs - Ability to add new features seamlessly into an existing app - Familiarity with integrating APIs into mobile apps Please note, the new features to be added will be based on a provided list of defects an...
I'm in need of an experienced React Native developer to help me enhance my partially developed app. About 80% of the work has been ...Playstore. Key Tasks: - Integrate new features into the app, based on a provided list - Troubleshoot and fix UI/UX issues and functional bugs - Ensure the app is compatible and fully functional on iOS - Prepare and launch the app on both iOS and Android Playstore Ideal Skills: - Extensive experience in React Native development - Proven track record of iOS and Android app deployment - Strong troubleshooting skills for UI/UX and functional bugs - Ability to add new features seamlessly into an existing app - Familiarity with integrating APIs into mobile apps Please note, the new features to be added will be based on a provided list of defects an...
I'm in need of an experienced React Native developer to help me enhance my partially developed app. About 80% of the work has been ...Playstore. Key Tasks: - Integrate new features into the app, based on a provided list - Troubleshoot and fix UI/UX issues and functional bugs - Ensure the app is compatible and fully functional on iOS - Prepare and launch the app on both iOS and Android Playstore Ideal Skills: - Extensive experience in React Native development - Proven track record of iOS and Android app deployment - Strong troubleshooting skills for UI/UX and functional bugs - Ability to add new features seamlessly into an existing app - Familiarity with integrating APIs into mobile apps Please note, the new features to be added will be based on a provided list of defects an...
...the issue and identify the root cause. Fix the authorization issue to ensure that token validation works correctly. Provide documentation or a brief explanation of the changes made. Skills Required: Expertise in ASP.NET Core or .NET Framework Strong understanding of Authentication and Authorization mechanisms Familiarity with middleware and [Authorize] attribute functionality Debugging and troubleshooting skills If you’ve worked on similar issues and can resolve this efficiently, please apply with: Your experience in fixing authorization issues. Your estimated timeline for resolving this issue....
I'm seeking a skilled WordPress professional to audit my website www.nanotechsa.co.za. I'm particularly concerned about performance issues and broken links or pages. The site nee...performance issues and broken links - Overall enhancement of the site's stability I've not noticed any specific plugins or themes causing instability, and I do not have the technical expertise to determine if this is the case. However, I do experience issues when updating content. Therefore, the ideal freelancer for this project should have: - Extensive experience with WordPress, including troubleshooting and performance optimization - Ability to conduct a thorough site audit - Skills in fixing broken links and enhancing site stability - Experience with content management systems Th...
One of the pages on our website has not been displaying correctly since the start of January. The issue seems to be related to the download of fonts in the browser, which is preventing the CSS from loading properly. - Primary Browser: All testing has been done using Google Chrome, where the problem is persistent. - Troubleshooting: I have cleared the browser cache and cookies multiple times, but the issue persists. I need a web developer with experience in troubleshooting CSS and font issues to take a look at this. Please bid only if you can help resolve this problem quickly. Use the letters MUL in the first line of your bid to show me that you actually read the above.
...results for all users, including visitors and logged-in accounts. Optimize the search bar for performance and speed. Test the search functionality on various devices (desktop, mobile, and tablet) to ensure consistent performance. Document the issue identified and the solution implemented for future reference. Skills Required: Expertise in PHP and WordPress development. Strong experience troubleshooting user-specific issues in WordPress. Proficiency in WordPress theme and plugin development. Knowledge of Laravel and ReactJS is a plus but not mandatory. Project Details: Timeline: The project must be completed within 1 day of assignment. This task is time-sensitive, and immediate availability is preferred. Additional Notes: The search bar is a critical feature of our webs...
I am experiencing some bugs in my PHP CodeIgniter software that need to be rectified. The issues mainly pertain to the User Interface and some Functional errors. - ...rectified. The issues mainly pertain to the User Interface and some Functional errors. - UI Issues: These are primarily related to the software's interaction with users. - Functional Errors: I'm encountering problems with form submissions and database retrievals. The ideal freelancer for this project should have: - Extensive experience with PHP and CodeIgniter. - A strong background in troubleshooting UI issues and functional errors. - Proven skills in debugging and rectifying software bugs. - Ability to work efficiently and communicate progress regularly. Please reach out if you believe you can assis...
I need help with SSRS Report Builder specifically with "Keep Together" and "PageBreak" features. I have a sub-report that I want to start on a new page every time, but I'm having trouble getting it to work. I would like to have an online session where...report to achieve this. I assume this session will last around 30 minutes to 1 hour. I'm willing to pay between $30 and $50 for this service. Please only bid if you are experienced with these features and can help me troubleshoot specific issues in my report. Skills needed: - Expertise in SSRS Report Builder - Experience with 'Keep Together' and 'PageBreak' features - Ability to provide troubleshooting assistance during the session Please note: If you do not have this experien...
I'm facing an urgent issue with a broken post widget on my website powered by Elementor. The content isn't displaying as it should, and I need immediate help to fix this. Ideally, I'm looking for someone who can assist with this problem and also help with monthly site updates and maintenance. Essential Skills: - Deep understanding of Elementor and its premium add-ons - Experience troubleshooting widget issues - WordPress site maintenance and updates I need a professional who can promptly diagnose and repair the issue, ensuring my site is running smoothly.
My laptop's touchscreen is unresponsive. It's a Windows-based device and I've been facing this issue for a while now. Ideal Skills and Experience: - Expertise in laptop hardware troubleshooting and repair - Proficiency with Windows operating systems - Prior experience fixing touchscreen issues - Strong problem-solving skills - Excellent attention to detail
I need help creating a...icons on all local users' desktops. - Display of a specific, read-only folder on the C drive on all local users' desktops. The folder is a custom one, please reach out for specifics. The technician must have Windows 11 23H2 to ensure effective troubleshooting. Microsoft's Office 2021 should be included in the XML. Ideal skills and experience for this project include: - Proficiency in creating assigned access XML files for Windows 11 - Familiarity with Microsoft Configuration Designer - Access to Windows 11 23H2 and Office 2021 for effective troubleshooting - Ability to follow specific, detailed requirements attached is the xml file i am working with, i need someone that can edit it in order for word,excel, folder from c drive , to ...
My WordPress website is currently non-functional and I need an experienced WordPress professional to diagnose and resolve the issue. The specific problem is not clear to me as it occurred suddenly without any noticeable changes or specific error messages. Ideal skills for this job include: - Proficiency in WordPress troubleshooting - Knowledge in PHP and MySQL - Expertise in web hosting and server management - Experience with WordPress security and malware removal - Ability to work under pressure and meet tight deadlines I am looking for a freelancer who can provide a thorough assessment of my website and implement necessary fixes promptly.
I'm seeking a skilled Rust developer to assist with migrating specific functionalities from Solidity on BSC20 to the Solana blockchain. The primary focus of this project is to facilitate a direct transfer of smart contract interactions, token management, and event handling without alterations or enhancements to the existing functionalities. This project is intended for the development of a DeFi application on Solana. Ideal Skills and Experience: - Proficiency in Rust programming language - Extensive experience with Solidity and BSC20 - Deep understanding of smart contracts, token management, and event handling - Prior experience in developing DeFi applications on Solana - Ability to perform a direct, unaltered migration of functionalities
I'm experiencing a frustrating issue on my WordPress site where I'm unable to save changes on my pages. This problem is preventing me from editing my site as needed. Skills and Experience: - Proficiency in WordPress - Strong debugging skills - Experience with troubleshooting WordPress page editing issues - Familiarity with WordPress themes and plugins - Ability to ensure the site is fully editable again
I'm seeking a skilled SAP FICO expert to assist with production support. The job primarily involves: - Resolving system errors raised in open tickets, particularly those related to Accounts Payable/Receivable and Asset Accounting. - Implementing automation enhancements in our finance processes. The ideal freelancer for this project should have extensive experience with SAP FICO, particularly with the AP/AR and AA modules. Skills in process automation are crucial. The ability to troubleshoot system errors effectively will also be key to ensuring smooth operations.
... webinars, marketing, and content creation. Key Responsibilities: Course Hosting & Marketing: -Navigate Kajabi for marketing and course management. -Manage and promote courses across social media platforms and email marketing campaigns. -Edit video content for upload to Kajabi (experience with CapCut or other video editing software preferred). -Provide technical support during webinars (troubleshooting, managing presentation tools, etc.). -Create slides and presentation materials for webinars. -Follow up with webinar attendees and gather feedback through surveys. -Assist with the development of a more informative website for the course. Web Design & Content Creation: -Assist in creating and maintaining an engaging and informative website for the course. -Create visuall...
I'm seeking a skilled PHP deve...seeking a skilled PHP developer with experience in working with MySQL and Cassandra. The task involves creating a succinct PHP script that can: - Continuously read user data from MySQL and write it into Cassandra. - Read user data from Cassandra and write it back into MySQL. The environment for testing is already set up locally, and the task is expected to be completed within 2 hours. The data transfer process does not require any transformations; the user data will be directly transferred without adjustments. Given the short time frame and nature of the task, I appreciate freelancers who have prior working experience with this kind of project. Your understanding of both databases and PHP is key to the success of this project. Looking forwar...
I am looking for a skilled developer to create an automation script or robot that works with Google Chrome or Internet Explorer. The robot will interact with multiple Airbnb listing tabs that I will open manually. The key...unexpected popup), the robot should provide a notification or log the error for review. 4. Implementation in a Virtual Environment: • The solution should be set up and tested to run on a VPN and a Virtual Machine (VM) to ensure reliability and security. 5. Documentation and Support: • Provide clear instructions for installation, setup, and use. • Ongoing support for initial testing and troubleshooting, if needed. Please include details of your experience with automation projects, any tools or technologies you plan to use, and suggestions to i...
...specifically with EC2, S3, and Lambda, as well as all native AWS tools. The support needed spans across multiple facets: - Configuration and Setup: Assistance in setting up and configuring various AWS services as per project requirements. - Optimization and Scaling: Expert advice and implementation strategies on how to optimize our cloud resources and scale them efficiently as our needs grow. - Troubleshooting and Maintenance: Proactive and reactive support to ensure smooth operation of our cloud infrastructure, addressing any issues that arise in a timely manner. - Security Architecture: Guidance and implementation of robust security measures to protect our cloud resources. Ideal candidates would possess a comprehensive understanding of AWS and have prior experience in a simil...
My WordPress website, particularly the admin dashboard and product pages is running slow. I need a professional to troubleshoot and optimize it for better performance. Key Tasks: - Diagnose the current website speed issues - Fix slow loading product pages - Enhance the speed of the admin dashboard - Review and optimize existing caching plugins - Optimize the database (this has not yet been done) Ideal Skills and Experience: - Extensive experience with WordPress and WooCommerce - Proven track record of website speed optimization - Proficiency in database management - Familiarity with caching plugins - Strong troubleshooting skills
...access (e.g., SSH, VNC) for laptops to connect to the Maryland server. - Test and optimize traffic routing to ensure all data passes through the server. 4. Testing and Troubleshooting: - Simulate real-world activities (e.g., accessing news sites and other approved platforms) to verify system performance. - Identify and resolve issues related to latency, connectivity, or geolocation detection. 5. Documentation and Handover: - Create detailed documentation for system setup, configurations, and maintenance procedures. - 2 HRS Training end users or designated personnel on system management and troubleshooting. Required Skills and Qualifications: - Strong experience with Linux systems administration (Ubuntu Server/Desktop, Debian). - Proficiency in VPN setup ...
...Reports – Track your profits in one place. ? User Login Imitator – Admins can log into any user account. ? Payment Methods – Seamlessly integrate all popular payment methods (visa,mastercard ,,Perfect Money……….and ) ? News System – Share updates and news with your users. ? Broadcast System – Send messages to all users at once. ? User To User Fund Transfer System – Allow users to transfer funds between accounts. ? User Backup Option – Provide users with the ability to backup their data. ? User Activity Logs – Track user actions for better security and management. ➕ Add Unlimited Services – Expand your offerings with no limits. ?️ Add Unlimited Categories – Organize services into as many categor...
I HAVE CODE IN TEXT FILE - BUT ALSO HAVE GITHUB. So this is testing and troubleshooting I'm developing a Flutter app that will use native IOS AVFoundation for camera code. Below are the items i'm looking to add to my Existing starter project. Looking for someone to collaborate with me closely on the project. 1. **Video Capture** - **AVCaptureSession**: Use `AVCaptureSession` to manage the flow of data from input devices (like the camera) to outputs. - **AVCaptureDevice**: Select and configure the camera as the input device. - **AVCaptureVideoDataOutput**: This output allows you to access each frame of video data as it's captured. You can use a delegate method to process each frame. 2. **Buffering Frames with DispatchQueue** - **CMSampleBuffer**: Each frame is cap...
...automating system to actually send out the emails but our servers are constantly out of capacity and dont allow us to send out in short periods of time. as we send out a very high volume of emails, our email end up in spam too often which we'd like to get fixed. We're also looking for an effective alternative for Mailchimp. Ideally, we would keep our existing email-addresses (5 email addresses) and "transfer" to a system that can handle more volume. So we don't need a software really, but someone who sets up our email-hosting in a more professional way. Open to solutions. Key Requirements: - The software should be capable of managing our email capacity for high volume transactions. Ideal Skills: - Experience in developing or sourcing bulk email soft...
I need a Wordpress expert to fix my website. There is a critical plugin conflict error, along with 12 minor issues. Your task will be to: - Diagnose and fix the plugin conflict error - Go through the attached document and rectify the minor issues Ideal Skills: - Extensive experience with Wordpress - Proficient in troubleshooting plugin conflicts - Able to fix minor issues like broken links, formatting issues, and slow loading pages. Please note, I haven't tried any solutions yet. Budget is $15, with flexible time.
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...public_html which broke the multi site setup. DELIVERABLE: a. Network Plugins especially Currency Switcher, User Sync, Global Cart MUST work in domain and subdomain without issues. Plugin updates should also show no errors. b. One database for all products, events, courses on domain and subdomain c. One database for customer data and purchases so customer account in main is same as subdomain. d. Setup a ftp or a way where if Porto developer needs to fix a theme issue, Porto developer cannot access subdomain. This project WILL NOT BE COMPLETE UNLESS Currency Switcher, User Sync and Global Cart work as designed for multi site. Don't ask me to release any part or all of the milestone if all 3 not working. If you cannot complete the project as stated above, you must release t...
...the final solution meets the project’s quality standards. Scalability and Flexibility: The system should support additional languages in the future and be scalable for high-volume use. Documentation and Support: The project must include: Comprehensive documentation for all components, including setup, usage, API integration, and customization. Clear guidelines for training new voices and troubleshooting. Preferred Bonus: Submissions that include examples of previous TTS systems or similar projects showcasing realistic voice generation will be given priority. Payment Terms: Strict Quality Assurance: Payment is contingent upon the delivery of a system that meets all outlined requirements, including emotional expression and flawless performance in every use case. If the o...
...frequently used messages and quickly accessing them with the “/” command. User Tagging: Assigning labels to users’ messages. For example, labels such as “VIP Customer”, “Pending”, “Completed”. Listing by Labels: Displaying and filtering customer groups based on labels. 6. Integrations WhatsApp API Integration: Integration of official WhatsApp API or third-party APIs. CRM Integration: Automatically transfer user information to a CRM system. Webhook Support: Data transmission and integration to external applications. 7. Security and Performance User Verification: Support for two-step verification and OTP. Data Encryption: End-to-end encryption to ensure the security of user and message data. High Performance Server: Optimized ...
I'm facing some styling inconsistencies with my base CSS navbar. While it works fine across several pages, two specific pages are giving me trouble. The issues predominantly arise when viewing on mobile screen sizes. Key Requirements: - Identify and rectify the styling inconsistencies on the navbar fo...navbar. While it works fine across several pages, two specific pages are giving me trouble. The issues predominantly arise when viewing on mobile screen sizes. Key Requirements: - Identify and rectify the styling inconsistencies on the navbar for mobile view for the 2 pages Ideal Skills: - Proficiency in CSS, with a strong understanding of responsive design. - Experience in debugging and troubleshooting CSS issues. - Ability to communicate technical changes in an easy to und...
...incorporating new features related to recruitment. Additionally, we require training on how to manage and update the new theme moving forward to ensure that we can handle future changes independently. Key Deliverables: New Theme Installation: Install a modern, responsive theme that aligns with our branding and website goals. Ensure the new theme is fully optimized for both desktop and mobile devices. Transfer existing content to the new theme without loss of data or functionality. Recruitment Features Integration: Implement a robust job posting system to allow us to list installer positions directly on our website. Integrate a recruitment system that allows potential applicants to submit resumes, cover letters, and other relevant documents through an easy-to-use interface. Ens...
...our Chief Operating Officer and AI-powered tools to create seamless integrations between platforms, solve operational challenges, and support business growth. Responsibilities: Workflow Development: Design, build, and deploy complex workflows using n8n to automate business processes. Integration Management: Connect various apps, platforms, and APIs through n8n, ensuring smooth data flow. Troubleshooting: Monitor workflows for issues, debug errors, and optimize for performance. Documentation: Create and maintain clear documentation for all workflows, processes, and integrations. Collaboration: Work with cross-functional teams (operations, marketing, and development) to identify automation opportunities. Innovation: Propose creative solutions to improve existing processes and intr...
I'm in need of a proficient Flutter app developer. The app is intended for the Android platform. The specifics of the app's purpose and features will be discussed in due course. Ideal Skills: - Proficient in Dart and Flutter framework - Strong understanding of Android app development - Experience with UI/UX design principles - Good knowledge of RESTful APIs and third...due course. Ideal Skills: - Proficient in Dart and Flutter framework - Strong understanding of Android app development - Experience with UI/UX design principles - Good knowledge of RESTful APIs and third-party libraries - Ability to write clean, maintainable code Experience: - Previous work on Android Flutter apps - Portfolio showcasing Android app development - Demonstrated experience in troubleshooting...
I'm looking for an expert to integrate Google Pay into my WooCommerce e-commerce website. Currently, I don't have any payment gateway integrated, so this will be the first. Key Responsibilities: - Install and configure Google Pay on my WooCommerce site - Ensure the payment process is smooth and secure - Provide guidance on n...Google Pay on my WooCommerce site - Ensure the payment process is smooth and secure - Provide guidance on necessary security measures for handling payments - Test the integration thoroughly before going live Ideal Skills and Experience: - Proven experience with WooCommerce - Previous Google Pay integration projects preferred - Strong understanding of e-commerce security protocols - Excellent troubleshooting skills - Ability to explain technical det...
I need help with my WIX WordPress site. There are some photos that need to be added or updated, some spacing issues that need to be fixed, and I need you to confirm that my Instagram live feeds...some spacing issues that need to be fixed, and I need you to confirm that my Instagram live feeds are functioning correctly. Specifically, this project involves: - Updating photos on the Home page, Portfolio Section, and Social Feed - Fixing text alignment and image spacing issues - Troubleshooting my Instagram live feed, which is currently not updating in real-time and has layout issues Ideal Skills and Experience: - Proficient in WIX and WordPress - Strong attention to detail - Experienced in troubleshooting social media feed integration - Good understanding of website design an...
We have two new platforms master portals ready to go one is live with it ...on successful sales 20% of the gross on any contract . we take all the heavy lifting , production and liaison keeping candidates in the loop always . we have an extensive track record spanning 50 years We are looking for a team player and usually on both VMR and VMI we can generate a slot in about 5 days end to end depending on the client sign off and usually the payment is on acceptance by transfer. The costs are very competitive against traditional marketing and advertising so discounting is avoided. Customers can pay by credit card or wire transfers and we will generate the invoices and contracts when needed. PS. in some cases the two genres overlap so a slot could be sold in both
I'm experiencing an issue with certbot on my Nginx server. The error states "Failed to renew certificate" and the type is "unauthorized". I have access to the server's terminal and I'm using a VPS. Key Requirements: - Expertise in troubleshooting and fixing certbot issues - Proficiency in Nginx server management - Experience with VPS hosting Please bid only if you can resolve this issue promptly. Thank you.
My WooCommerce site has slow loading product pages, and I suspect the issue is due to having too many plugins installed. I am seeking a skilled professional who can help optimize the speed of these pages. Key requirements: - Expertise in WooCommerce and WordPress - Experience in speed optimization techniques - Understanding of plugin management and optimization Please provide your bid if you can help enhance the performance of my product pages.
I'm seeking a specialist with advanced skills in Kling AI. The primary objective is to assist me with a project involving technical bugs t...also give me creative pointers on how to improve my Kling projects. UNLESS YOU HAVE A LARGE PORTFOLIO OF CREATIVE KLINGAI PIXAR STYLE ANIMATED OR KLING REALISTIC 3D LIVE ACTION STYLE VIDEOS, PLEASE DON'T RESPOND! Key Responsibilities: - Troubleshoot and resolve technical bugs in Kling AI - Assist with model training Ideal Candidate: - Proficient in Kling AI with a strong background in troubleshooting - Excellent problem-solving skills - Experience with model training -Vast experience in creating Kling Pixar style animation and lip-sync -Someone with a creative mind could also have the potential for many other projects. -You must...
My Google Ads campaign is not showing ads on the Search Network, despite the ads being approved. I'm looking for a Google Ads expert with experience in troubleshooting campaign issues and optimizing ad visibility.
Add new column and enhancement on minor logic only. Work with ftp.
I am looking for a professional web developer with extensive experience in Wordpress and eCommerce integration to create a Real Estate Classified site for me. The website should have: - Payment Integration: The site needs to support Credit/Debit Card and PayPal transactions. Bank Transfer option will not be necessary. The developer should be well-versed in implementing secure and reliable payment gateways. - User Registration and Login: The site must have a fully functional user registration and login system. This system should be intuitive and easy to navigate for all users. - Role-Based Access: I need three distinct user roles: Admin, Agent, and Buyer/Seller. The developer should be able to set up a robust permission system that allows for role-specific access and functionali...
I'm facing a functionality error with my custom WordPress plug-ins. Specifically, the issue arises when users attempt to submit forms and/or payments. An error message is displayed instead of the form submitting successfully. Ideal candidates for this project should have: - Extensive experience with WordPress and troubleshooting custom plug-ins - Ability to diagnose and fix functionality errors swiftly - Good understanding of form handling in WordPress - Excellent communication skills to explain the problems and solutions. Time is a significant issue for us- we need a more rapid turnaround time.
I need a professional data recovery expert to help me retrieve multimedia files from my Android device to my Whatsapp account. The device is experiencing software malfunction and I have already tried using recovery software without success. Ideal Skills and Experience: - Extensive experience in mobile data recovery - Proficient with Android OS - Familiar with Whatsapp data transfer protocols - Problem-solving mindset - Prior experience with software malfunction recovery
My Dev environment has suffered a failed upgrade on Elastic Cloud, rendering it unusable. This is critical as the environment serves as the staging for our deployments. I am in urgent need of a professional who can help to get this back online. Ideal Skills and Experience: - Extensive experience with Elastic Cloud - Proven track record in recovery from upgrade failures - Ability...rendering it unusable. This is critical as the environment serves as the staging for our deployments. I am in urgent need of a professional who can help to get this back online. Ideal Skills and Experience: - Extensive experience with Elastic Cloud - Proven track record in recovery from upgrade failures - Ability to work under pressure and meet urgent deadlines - Strong problem-solving and troubleshooting...
