Consumer Affairs Assistant for Awareness Campaigns

Experienced Customer Service and Business Development professional with a robust background in engineering, telecommunications, banking, FMCG, and digital marketing industries. Proven expertise in managing strategic transformation projects, optimizing operational processes, and driving sales growth. Skilled in leading cross-functional teams, delivering customer service excellence, and implementing performance improvement initiatives. Adept at developing and executing training programs, managing customer portfolios, and fostering community engagement. Demonstrated success in operations management and development, reducing non-performing loans, enhancing call center efficiency, and setting up key business units. Holds Master of Business Administration (MBA) from UBIS (University of Business and International Studies), Switzerland, and is looking for a Key Account Management, Customer Service, Business Development or Operations Manager roles within the banking, telecommunications, retail, pharma, digital marketing agency, and INGOs to serve the administration, financial management and budget forecasting, business and operations development, and sustainability of the business and organization.

I offer expert social media management services designed to elevate your brand’s online presence. From content creation and strategy development to short-form video production and audience engagement, I help businesses build visibility, connect with their audience, and drive growth. Whether you need captivating reels, platform optimization, or creative storytelling, I bring a blend of creativity and strategy to ensure your brand stands out. Let’s create content that not only sparks conversations but also delivers results.