Zoho crm review punët

Pershendetje Ardit, keni eksperience me Suite crm apo Vtiger crm? kam nevoje pernje konfigurim ne lidhje me crm dhe asterisk

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I'm in need of a skilled labor law specialist based in Colombia, with a strong focus on worker's rights. My primary requirement is a legal consultation to help me review existing employment contracts. Key Responsibilities: - Provide expert legal consultation on labor law, specifically focusing on worker's rights. - Review existing employment contracts and provide insights and recommendations. Ideal Skills and Experience: - Extensive knowledge and experience in Colombian labor law. - Strong focus on worker's rights. - Proven track record in legal consultation and contract review. Your expertise will help ensure that our employment contracts are fair and compliant with labor laws, safeguarding the rights of our workers. Your insights will be inval...

Design trampolines in different creative colorways and for my review

Seeking a Zoho Site Expert to design, optimize, and maintain Zoho Sites and integrations, enhance user experience, implement SEO, troubleshoot issues, and provide actionable insights for business growth.

...assets must come with full rights transferred to me upon project completion. Do not include AI-generated images or other assets that cannot be legally transferred with exclusive rights. Provide all source code and any source materials (e.g., images, graphics, design files) used in the project. These materials will remain my property upon completion. Delivery and Review Process This will be a collaborative project requiring multiple review and feedback rounds before final approval. The expected delivery timeline is 3-4 weeks, depending on the schedule agreed upon with the provider. Expectations from Bidders Clearly specify the work you can complete and highlight any tasks that may require an external provider. Provide examples of modern, responsive websites you’ve...

I am looking for a way to automatically export and sort timesheet data from Microsoft Teams/Shifts. The timesheet needs to be exported weekly based on our pay period (Friday - Thursday). A new Excel document should be created for each supervisor or team leader, and each staff member should have their own sheet within their teams rel...Sales Team – Timesheet 14-01-25 This is the first time I have looked to have work like this completed so I have tried to include as much information as possible, please feel free to contact me and ask any questions you may have. I can provide a copy of the raw timesheet export from Teams, a timesheet that has been manually processed, the import templates and current master timesheet we use to review hours worked and then transpose into our pay...

...with any of the voice ai platforms: , retellai, vapi, , etc. Integrations: - CRM Systems (like Go High Level): The agent needs to be able to sync with popular CRM systems to track leads and manage client relationships effectively. - Calendar Applications (like Google Calendar, Calendly): The scheduling aspect of the agent should be integrated with calendar applications to ensure seamless and efficient booking. Ideal Skills: - Voice AI Developer: Extensive experience in building high quality voice AI tools from a - z. - AI & Machine Learning: Proficiency in integrating Voice AI technology is highly desirable. - CRM & Calendar Integration: Experience in integrating with CRM systems and calendar applications is crucial. Please provide examp...

I need a seasoned WordPress developer who can add a BIO page to my Hestia themed site, focusing on my professional background and featuring text and images. Key Tasks: - Create a BIO page centered on my professional background. - Include a mix of text an...Key Tasks: - Create a BIO page centered on my professional background. - Include a mix of text and images on the page. - Connect my site to MailChimp via a popup subscription form. Ideal Skills: - Proficiency in WordPress and experience with the Hestia theme. - Strong understanding of MailChimp integration. - Web design skills to create an engaging BIO page. Simply give the site a professional review as to necessary plug-ins, SEO, Woo Commerce is not necessary. Please check my site at for reference.

...expertise. Flexibility & Recognition: As a freelancer, you’ll have the flexibility to manage your time. Your contribution will play a critical role in filing patents for early publication. Key Tasks and Responsibilities Diagram Creation: Prepare high-quality diagrams (5–10 per patent) to complement the existing drafts. Ensure diagrams meet IPO standards for patent illustrations. Draft Refinement: Review and align claims and descriptions with diagrams. Cross-check numbering and references to ensure consistency and compliance. Filing Assistance: Assist in early publication filing under IPO provisions. Support us in filing the patents using a Digital Signature Certificate (DSC). Budget and Scope Total Patents: 14 Diagrams per Patent: 5–10 Budget: ₹28,000 (fixed...

...come with full rights transferred to me upon project completion. Do not include AI-generated images or other assets that cannot be legally transferred with exclusive rights. Provide all source code and any source materials (e.g., images, graphics, design files) used in the project. These materials will remain my property upon completion. Delivery and Review Process This will be a collaborative project requiring multiple review and feedback rounds before final approval. The expected delivery timeline is 1–3 weeks, depending on the schedule agreed upon with the provider. Expectations from Bidders Clearly specify the work you can complete and highlight any tasks that may require an external provider. Provide examples of modern, responsive web...

Abbiamo un abbonamento con 2Chat e ci servirebbe un'integrazione con Odoo, in modo tale da poter inviare messaggi in automatico su Whatsapp ai nostri clienti in base alla fase in cui si trovano nel CRM.

Project Requirements This project focuses on ...Portfolio Section: Development of a visually organized portfolio section to present completed projects effectively. Inclusion of images, project descriptions, and relevant details to provide a comprehensive overview. Testimonial Section: Creation of a section to display client testimonials, emphasizing positive experiences. Structured formatting to maintain clarity and professional aesthetics. Google Review Section: Integration of Google reviews to display real-time feedback directly on the website. Setup of a dynamic or manual system to ensure reviews remain relevant and up-to-date. These additions are aimed at enhancing the website’s functionality, improving user engagement, and establishing trust through a professional on...

I'm seeking a skilled manuscript writer with a strong background in the Science field to help me with one chapter of my thesis. This chapter is a review. Key Requirements: - Expertise in academic writing, particularly in the chemistry sector. - Ability to translate complex scientific concepts into clear, engaging prose. - Experience in structuring review papers. If you have a passion for science and a proven track record in academic writing, I'd love to hear from you.

...appointments efficiently. - Client Communication and Follow-ups: Interacting with clients, following up on inquiries, and ensuring excellent customer service. - Document Preparation and Organization: Assisting with the preparation and organization of documents. Proficiency in the following software is crucial: - Microsoft Office Suite: Excellent skills in Word, Excel, and PowerPoint are necessary. - CRM Software: Familiarity with customer relationship management software is essential for tracking client interactions and managing relationships. - Google Workspace: Proficiency in Google Docs, Sheets, and Calendar is needed as we will use this platform regularly. I'm looking for an Entry-level Personal Assistant with 1-2 years of experience. While this is an entry-level posi...

...assistant that can be toggled on/off within the interface. Manage theming (light/dark) using React best practices (CSS-in-JS, theme variables, etc.). Handle API integration following a JSON-based contract (we’ll provide the endpoints and documentation). Plan and structure development activities to maintain a clear timeline. Collaboration & Communication Daily checkpoint meetings (brief stand-ups) to review progress, address blockers, and plan next steps. You’ll work closely with our team of product owners and back-end developers. We expect regular updates—daily or every few days—via messaging or short calls. We value clean, well-documented code that can be easily maintained or extended. Project Timeline We want to start development as soon as possible ...

...ensure that we are fully aligned regarding my role and the scope of services I can provide. As a legal advisor, my involvement will focus on providing legal guidance and preparing the necessary documentation to support your case. The proposed fee of £300 will cover the following: 1. Document Preparation: I will prepare all the legal documents requested by you. 2. Evidence Analysis: I will review and analyse the documentation and evidence you have already sent to ensure that your case is presented as strongly as possible. 3. Guidance: I will provide legal advice on the steps you can take to move the matter forward, including how to address alternative dispute resolution or scale the problem, if necessary. Please note that this fee does not cover representation in a...

...with the brand’s style, colors, and tone. Editing images as needed for social media or promotional campaigns. Email Communication Sending follow-up emails to RSVPs and leads. Assisting with email campaign scheduling and updates. Ensuring emails are accurate, professional, and timely. Sales Support Making follow-up sales calls to potential clients and leads. Tracking progress and outcomes in a CRM or provided spreadsheet. Providing updates on sales performance and feedback from clients. TO BE CONSIDERED: Please use the phrase I CAN DO THIS and confirm your price per hour as well as minimum hours you can work per week and Maximum hours you can work per week Please include your work portfolio and be aware we will need to hop on a zoom call - if your portfolio DOES NOT s...

Project Listing: ERP Development will work with artificial intelligence and current technologies. An ERP system needs to be developed using Node.js, React and MongoDB. Interested freelancers can submit a bid. Please provide experience and references along with an estimated delivery time. reference :

I'm looking for a professional who can modify the existing firmware for mouse movements on an STM32 microcontroller. The exact requirements are listed in the attached document. Please review carefully and start your proposal with the keyword "MOUSE" to prove that you have read this brief properly.

...job post: - This job post for convenience and readability - WP Plugins already installed but with no tweaked settings (this will be your job) Project Scope: 1. A2 Hosting Managed VPS Configuration - Review and optimize our Soar 32 Managed Plan VPS on A2 Hosting. - Ensure cPanel configuration is secure, efficient, and optimized for WordPress. - Address any server-related performance issues. 2. Base WordPress Settings Review - Audit and optimize WordPress settings for performance, security, and scalability. - Ensure alignment with best practices for our niche and goals. 3. Plugin Settings Review & Adjustments - Evaluate installed plugins for relevance, compatibility, and efficiency. - Adjust plugin settings to meet the site’s needs. - Resolve any conflict...

I'm looking for an expert Website Developer with extensive Hub CMS experience to design and develop a dynamic corporate website. The site should deliver exceptional user experience...techniques (image compression, caching, minification, etc.). Ability to translate mockups and wireframes into functional web pages. Understanding of accessibility standards and how to implement them in web design. Preferred Qualifications: Experience with other CMS platforms (WordPress, Drupal, etc.) is a plus. Knowledge of graphic design tools like Adobe Photoshop or Figma. Familiarity with CRM systems, marketing automation, or email campaign tools. Basic knowledge of server-side technologies like PHP or Node.js is a bonus. Please provide examples of your previous work that align with thes...

...The design should be suitable for an industrial site. - Experience with oil/sand interceptor pit design is a plus. - Knowledge of civil design software is essential. - Review existing drawings for service connections to the building and advise on requirements to connect pit to the local municipality's main sanitary feed to the site - Liaise and coordinate with Architectural, Structural and Mechanical consultants - Review and extract information from existing Environmental Site Assessment (ESA) - Assist Prime Consultant as required on Civil-related aspects of building permits to the Authority Having Jurisdiction (AHJ) - Review and comment on relevant product submittals issued by the General Contractor during the construction phase. - Provide information to prime...

...Reporting Integrate various assessment tools (ABA assessments, OT evaluations, Speech & Language assessments, psychological scales, special education progress measures) into an organized digital platform. Generate automated progress reports for each client based on individual assessments and therapy goals. Develop data dashboards and visual summaries for both internal use and parent/guardian review. Mobile Application Development Design and implement a mobile application that syncs with our data systems to provide: Real-time therapy schedules Client progress updates Notifications and appointments for parents and staff Secure messaging or communication features (if needed) Ensure the app is user-friendly, secure, and scalable for future feature enhancements. Databas...

...candidates and help us hire the best talent for our team. Key Responsibilities: Candidate Sourcing: Utilize various channels, including job boards, social media, professional networks, and direct outreach, to identify and engage potential candidates. Screening: Conduct initial phone screenings and interviews to assess candidates' qualifications, experience, and cultural fit. Candidate Qualification: Review resumes and applications to match candidates with specific job requirements and provide detailed candidate summaries to hiring managers. Pipeline Management: Maintain a robust pipeline of candidates for current and future openings by building and nurturing relationships with potential talent. Collaboration: Work closely with hiring managers and other team members to unde...

...Ableton Live 12. The task involves comping and editing an instrumental music track with a polished, vintage rock vibe reminiscent of The Kinks, The Beatles, and Eric Clapton. The track includes: - Two guitar tracks with multiple takes recorded in lanes. - One additional guitar track with a single take. - A drum track that provides the rhythm for syncing the guitars. Your Responsibilities: 1. Review all takes of the two multi-take guitar tracks and select the best sections. 2. Edit and comp the tracks by seamlessly merging the best takes. 3. Creatively copy-paste where necessary to uphold musicality and cohesion. 4. Sync the guitars with the drum track for a smooth, tight performance. As this is an instrumental track, your focus will be solely on harmonizing the guitars and dr...

...and clear recommendations to help unlock the group’s full potential. Scope of Work 1. Initial Consultation (15–30 Minutes) Conduct a Zoom call to answer general questions about managing a private Facebook group of this size. Review the group’s admin area via screen share. May not be a requirement. 2. Comprehensive Facebook Group Analysis & Recommendations Report The key deliverables for this project are outlined below: - Group Engagement & New Member Integration - Evaluate how to best welcome and engage new members (approximately 75-100 join requests daily). - Review our “welcome” message and suggest alternative. - Provide strategies (e.g., automated daily/weekly welcome shoutout posts). - Advise on encouraging email collection as a ...

I'm seeking a thorough review of my fiction mystery/thriller book. The review should cover: - Plot and pacing analysis: Discuss how the story unfolds, the tension build-up, and the overall pacing. - Character development: Examine the depth, growth, and relatability of the characters throughout the story. - Writing style and tone: Analyze the author's style, the consistency of the tone, and its impact on the reading experience. Ideal candidates should have a strong background in literary criticism, particularly within the mystery/thriller genre, and excellent writing skills to articulate their insights.

I'm seeking a Software Engineering expert to review, correct and rewrite AI responses generated in Japanese within a text-based chat context. The primary focus is on identifying and rectifying code correctness issues, specifically syntax and logical errors. Key Responsibilities: - Review AI generated responses for correctness. - Identify and correct syntax and logical errors. - Rewrite responses for improved accuracy and naturalness. Ideal Skills: - Proficiency in Japanese - Strong background in Software Engineering - Experience with AI and text-based chat responses - Excellent understanding of syntax and logical errors.

Image review and annotation, 2025/01/01 to 2025/01/07

I require comprehensive shop drawings for a fire alarm system in a commercial building. The drawings need to be fully annotated with specifications. Ideal Skills and Experience: - Proficient in creating detailed and annotated shop drawings - Familiar with fire alarm system specifications and requirements - Experience working on commercial building projects - Ability to reference and ut...requirements - Experience working on commercial building projects - Ability to reference and utilize existing digital architectural plans The selected freelancer will need to leverage our existing architectural plans, which are available in digital format, to create the necessary shop drawings. Plans, Spec Sheets, battery calcs, voltage drops and all other items need to be attached t this permit for ...

...and update patient details and appointment history Notifications for new bookings and changes Payment Integration Secure payment gateway for booking confirmation Support for multiple payment modes (credit/debit cards, UPI, wallets) Notifications Push notifications for appointment reminders, updates, or promotions Email and SMS notifications Ratings & Reviews Allow users to rate and review doctors Feedback system for continuous improvement Backend Features Admin dashboard for managing users, doctors, and appointments Data storage and retrieval for user and doctor details Robust and scalable architecture to handle heavy traffic API development for seamless communication between frontend and backend 2. Technology Stack Frontend: Flutter or React Native (for...

I'm seeking a robust rental management software, similar to Bomahut.com. Key features should include: - User ...com. Key features should include: - User Roles: The system should support an Admin, Tenant, and Property Manager roles. - Core Functionalities: The software needs to handle Property Listings, Automated Invoices, and Tenant Applications efficiently. - Communication: A tenant communication module is essential. The software should be developed using PHP, and I will conduct tests on XAMPP. Please review and assess the feasibility of replicating its features. I would appreciate your input on potential challenges you might encounter during development, as well as any additional features you could propose. Your expertise and experience in similar projects will be invalua...

I'm looking for an expert in data analysis to help me identify trends within my transactional data sourced from our CRM system. The main focus will be on understanding patterns, customer behaviors, and overall business trends. Ideal Skills: - Proficient in data analysis tools (e.g., Python, R, Excel) - Experienced in working with CRM data - Strong understanding of transactional data - Excellent at identifying trends and patterns Please provide examples of previous similar projects you have completed.

...Plan (supports up to 100 sites). Total Cost: $59 USD Upon successful completion of the order, you will receive a $10-30 AUD cashback, and we both benefit by exchanging 5-star reviews to enhance our Freelancer profiles. What I Need From You: 1. Post an order requesting 5 domains and 1-year premium web hosting for a $59 USD budget. 2. Agree to a manual review process to ensure the domains are used for legitimate purposes. 3. Provide a 5-star review after successful delivery of the service, and I will do the same for you. Why Choose This Service? • Mutual Benefit: Both parties enhance their Freelancer profiles with positive reviews. • Great Value: Reliable hosting and domain services at an unbeatable price. • Hassle-Free Process: Clear and straightforward terms...

I have a set of plans ready for a residential photovoltaic (PV) system that are in PDF format. I need a licensed Electrical Engineer (EE) to review these plans and provide the necessary stamp for my permit. Ideal Skills: - Licensed Electrical Engineer - Experience with residential PV systems - Familiarity with permit requirements Please ensure you're able to review and stamp the plans to meet local code requirements. Your expertise will help ensure a smooth permitting process for this project.

...Hosting Plan (supports up to 100 sites). Total Cost: $59 USD Upon successful completion of the order, you will receive a $15 AUD cashback, and we both benefit by exchanging 5-star reviews to enhance our Freelancer profiles. What I Need From You: 1. Post an order requesting 5 domains and 1-year premium web hosting for a $59 USD budget. 2. Agree to a manual review process to ensure the domains are used for legitimate purposes. 3. Provide a 5-star review after successful delivery of the service, and I will do the same for you. Why Choose This Service? • Mutual Benefit: Both parties enhance their Freelancer profiles with positive reviews. • Great Value: Reliable hosting and domain services at an unbeatable price. • Hassle-Free Process: Clear and straightforward ...

...sites). Total Cost: $59 Upon successful completion of the order, I will provide a 15 AUD cashback and kindly request a 5-star rating. What I Need From You: • Post an order for a budget of $59 USD, specifying the need for 5 domains and premium web hosting and Purchase from me as well. Package Highlights: • Domains Usage: Domains can be used for any legitimate purpose and are subject to a manual review. • Reliable Hosting: HostPapa's hosting offers excellent performance for the price and works great for most use cases. Why Choose This Service? This project is ideal for anyone seeking: • A budget-friendly yet reliable hosting and domain solution. • Hosting that supports up to 100 websites with dependable features. Note: While HostPapa hosting provides e...

I need a API links professional to help me connect my VoIP phone system to my REX CRM. The primary purpose of this integration is to automate call logging. This will save time and reduce manual errors, allowing for more accurate call records. Key Responsibilities: - Connect VoIP system with REX CRM - Ensure automation of call logging - Maintain seamless integration with customer profiles within CRM Ideal skills for this project would include expertise in VoIP systems, REX CRM, and experience with CRM-telephony integrations. Understanding of call logging processes and customer profile management is a plus. The ultimate goal is to streamline our call management processes and enhance our overall efficiency.

...ensure approval. Providing concrete suggestions for improvement (focusing on description and content adjustments). Offering guidance on communicating effectively with Apple's review team to improve the likelihood of approval. Requirements Strong familiarity with Apple App Store review guidelines, especially Guideline 4.3(b). Prior experience in successfully submitting apps in the horoscope/divination category. Ability to propose optimized App Store page content, including descriptions, keywords, and promotional materials. Hello, Appeal Ticket: APL110691 Thank you for your patience as we considered your appeal. The App Review Board determined that the original rejection feedback was valid. Your app does not comply with: Guideline 4.3(b) - Design - Spam We ...

I'm in need of a seasoned professional to guide me in the creation of an educational, ...interfacing all components of the project. Support: I am looking for complete mentoring throughout all stages of the project. The expert's guidance will be invaluable in navigating the complexities of this project, ensuring a challenging yet comprehensible learning experience. The successful freelancer will not only help in creating the project but will also provide assistance in troubleshooting, review work done, and provide feedback. Skills and Experience Required: - Proficiency in C programming - Prior experience with embedded systems and the specified components - Teaching skills or a passion for education - Strong troubleshooting skills - Excellent communication skills for men...

I'm looking for a seasoned web developer to create a contract management site primarily focused on automating vendor contract workflows. Key Features: - Automate Approval Processes: Streamline the approval process for all vendor contracts to enhance efficiency. - Renewal Reminders: Implement a ...contracts. The ideal freelancer for this project should have extensive experience in web development, with a particular focus on contract management systems. They should also possess a deep understanding of vendor contract workflows, and have the technical prowess to effectively automate these processes. Prefer a freelancer with US healthcare compliance knowledge. Most important is a robust review process within the application. Attachments for BAA and Certificates of Insur...

I need a skilled professional for thesis writing, specifically for chapter 2 (Literature Review) and chapter 3 (Methodology). - Chapter 2 should cover various aspects of e-wallet usage and its impact on millennials in Selangor, Malaysia. Here are some potential research objectives for studying identify the relationship e- wallet use and continuous intention among millennial’s : The specific objectives are: 1) To identify perceived usefulness and perceived ease of us of e-wallets among millennials. 2) To identify the role of use trust. 3) What is the relationship between perceived usefulness, perceived ease of us and continuous intention. - Chapter 3 should be written with a focus on a Quantitative research methodology. Of survey by 399 participant from 1 million millenials ...

I'm seeking an expert to assist with the reorganization of our Meta Ads Manager and Business Manager. We operate multi...system with all company pages under one umbrella. Key Objectives: - Establish easy access to all accounts - Streamline permissions management - Centralize ad performance tracking Additionally, we need help connecting our accounts to Zoho Marketing Plus. The job will involve an online training session for our team, where you guide us through the process and ensure we understand the ins and outs. Ideal Skills and Experience: - Extensive knowledge of Meta Ads Manager and Business Manager - Experience working with multiple business accounts - Proficient in Zoho Marketing Plus - Excellent communication skills for online training - Ability to provide a st...

I'm seeking assistance with a contract law case. The help I need revolves primarily in legal advice. The specific area of contract law involved in this case is breach of contract. Currently, I'm at the pre-litigation stage. Ideal candidates for this project should: - Have a deep understanding of contract law,...primarily in legal advice. The specific area of contract law involved in this case is breach of contract. Currently, I'm at the pre-litigation stage. Ideal candidates for this project should: - Have a deep understanding of contract law, specifically on breach of contract. - Possess strong legal advisory skills. - Be experienced in pre-litigation processes. Skills in document drafting and case review will also be appreciated. Must be complete by 15th all re...

...Screenshot. Tool name. Introduction. Rich text content. Aim to publish 20 tools daily: Allocate time efficiently to complete 5 tools per hour. Set reminders to meet daily publishing goals. Step 5: Record Published Content Record published tool details in the provided Excel template: Tool name. Publish date. Classification. Link address. Discount details (if applicable). Regularly review the recorded data to avoid duplicate entries or publications. 2. Blog Writing and Publishing Process Step 1: Plan Blog Content Summarize newly published tools and plan to write two blogs: Each blog highlights 10 tools, using information from published tools. Ensure the daily blog schedule aligns with tool publishing and covers 20 tools. Blog content must include: Overview of t...

...expected to contain: **Frontend: React, JavaScript, HTML, CSS (Hosted on Azure Web Apps microservices) **Backend: Python (FastAPI) on Azure Web Apps **Database: Cosmos DB (NoSQL) Key Responsibilities: Develop a user-friendly web page for the GPT application Collaborate with the internal team to connect the front end to the back end. Participate in weekly check-ins, as well as sprint planning and review meetings. Required Skills and Qualifications: Proficiency in front-end technologies including React, HTML, and CSS. Full-Stack would be advantageous Strong experience in back-end development using Java and familiarity with Python. Experience with Azure, specifically in web applications and DevOps practices. Basic design experience is a plus, facilitating improved user experience ...

1. Course Structure● Course Duration:○ The course will include 40 lessons, each lasting 30 minutes.○ Lessons will be evenly distributed between theory, practice, and interactiveactivities.● Lesson Structure:○ Introduction (5 minutes):■ Presen...personalized digital certificates for participants who successfullycomplete the course.○ Allow participants to print certificates directly from the platform.10. Project Management● Work Plan:○ Clear task distribution for each phase, including:■ Content development.■ Design.■ Platform construction.■ Marketing and promotion.● Quality Assurance:○ Conduct quality checks at every stage, including:■ Content review.■ Website design and functionality testing.● Timeline:○ Define specific timelines for each development and launch phase.

I'm looking for a web-based interactive map of Australia that can showcase various bus...categories/subcategories for businesses (e.g., type of business, ownership group, product, postcodes, brand). - Clickable business points on the map leading to basic snapshot profiles. Backend Requirements: - Simple, open-source style CRM. - Drag-and-drop functionality to move businesses through different, customizable stages. - Detailed profiles for each business on the backend with capabilities to schedule calendar appointments and add notes. Ideal Skills and Experience: - Proficient in web development with experience in creating interactive maps. - Familiarity with CRM systems and backend development. - Previous work with open-source software is a plus. - Strong understanding of...

For continuation for chatbot tweak and 5 stars review