Servicenow punët

...Experience: • Minimum of 2 years in a technical support or helpdesk role. • Hands-on experience with Microsoft Office 365 Suite and Active Directory. • Familiarity with RMM tools and IT monitoring systems. • Technical Skills: • Strong troubleshooting abilities for hardware, software, and network issues. • Experience in creating and managing tickets within a ticketing system (e.g., Zendesk, ServiceNow, Freshdesk). • Soft Skills: • Excellent communication skills with a strong focus on customer service. • Ability to multitask and prioritize tasks in a fast-paced environment. • Strong problem-solving mindset and attention to detail. • Other: • Must be available to work US hours (8:00 AM - 5:00 PM CST). • Re...

...Experience: • Minimum of 2 years in a technical support or helpdesk role. • Hands-on experience with Microsoft Office 365 Suite and Active Directory. • Familiarity with RMM tools and IT monitoring systems. • Technical Skills: • Strong troubleshooting abilities for hardware, software, and network issues. • Experience in creating and managing tickets within a ticketing system (e.g., Zendesk, ServiceNow, Freshdesk). • Soft Skills: • Excellent communication skills with a strong focus on customer service. • Ability to multitask and prioritize tasks in a fast-paced environment. • Strong problem-solving mindset and attention to detail. • Other: • Must be available to work US hours (8:00 AM - 5:00 PM CST). • Re...

...various locations, approximately 30% of the time. Skills and Experience Required: - IT Project Management: Handling tasks like switching iPhones and overseeing IT projects in our stores. - Incident Management: Providing L2 support and addressing incidents as they arise. - Network Skills: Proficient in troubleshooting and resolving network issues. - Tech Stack Proficiency: Familiar with O365, ServiceNow, Cisco Meraki, WorkspaceOne, and Windows 11. - Retail Experience: Previous experience in retail is a significant advantage. - Language Proficiency: Fluent in English and German. - Travel Flexibility: Based in Munich, with frequent visits to Hamburg, Frankfurt, Dusseldorf, and occasional trips to Poland and Kazakhstan. This project demands an individual with at least 3-5 years of ...

I want someone who is well qualified as Servicenow ITSM Business Analyst for the below case study Alcor Workshop Simulation Case Study Company Overview Company: ACME Enterprises Industry: Software Development and IT Services Key Stakeholders: • Jim – Chief Information Officer (CIO) • High-level decision-maker, controls finances, not involved in day-to-day operations. • Bradley – Vice President, Infrastructure • Focused on changes in his operational control. • Venkatesh – Vice President, Applications • Focused on changes in his operational control. Background ACME Enterprises, a mid-sized technology company, is transitioning to ServiceNow ITSM for incident and change management. The company currently relies on a custom-built ...

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I'm looking for a highly skilled ServiceNow Developer who can integrate our CRM with ServiceNow. The primary focus of this project is to enhance our data synchronization between the two platforms. Key Responsibilities include: - Creating automated workflows to streamline processes. - Setting up error log management for troubleshooting issues. - Enabling real-time notifications for updates. Ideal candidates should have: - Extensive experience with ServiceNow and its capabilities. - Proficient knowledge of REST APIs and native JavaScript. - Previous experience working with Customer Relationship Management (CRM) systems.

I'm seeking a seasoned ServiceNow developer with solid experience in integrating ServiceNow with other business applications. The integration will primarily utilize REST APIs and native JavaScript. Key Responsibilities: - Develop seamless integrations with an external business application. - Implement data synchronization across platforms. - Enable real-time notifications for timely updates. - Create automated workflows to streamline processes. - Set up error log management for troubleshooting issues. Requirements: - Proficient in using API keys for authentication. - Extensive experience with REST APIs and native JavaScript. - Strong understanding of ServiceNow and its capabilities. Please bid if you have the right skills and experience. The p...

I'm seeking a skilled professional to fully integrate our AWS-based medical SaaS, , with the ServiceNow Store. This platform is designed for HR to manage health tracking, appointment scheduling, and employee wellness programs. Key Responsibilities: - Creating an API that supports data synchronization, user authentication, and reporting & analytics - Ensuring seamless incident management, asset management, and change management integration Ideal Candidate: - Proven experience with ServiceNow and AWS - Strong API development skills - Familiarity with HR-focused healthcare SaaS - Excellent problem-solving and communication skills The expected timeline for this project is 1-3 months. Ensure the integration meets HIPAA compliance standards. Prefer using RE...

...administration • Knowledge of SAS platform security and performance optimization • Experience with SAS Visual Analytics administration (preferred) • Basic scripting knowledge (e.g., Linux shell scripting) Additional Skills: • Strong problem-solving and analytical skills • Excellent communication and interpersonal abilities to support user interactions • Experience with ticketing systems such as Jira, ServiceNow, or similar platform • Ability to prioritize tasks in a dynamic, fast-paced environment Preferred Certifications: • SAS Certified Specialist or equivalent (preferred) Relocation and Evaluation Process: • Candidates must be willing to relocate to Coimbatore, TN India • Shortlisted candidates will be required to complete a...

I am a beginner in ServiceNow and I need a tutor to help me understand IT Service Management (ITSM) and Governance, Risk, and Compliance (GRC) modules. I am particularly interested in learning about workflow automation and integration with other systems within these modules. Ideal Skills: - Extensive experience with ServiceNow, specifically ITSM and GRC modules. - Proven track record of teaching and simplifying complex concepts for beginners. - Expertise in workflow automation and system integration within ServiceNow. I'm looking for someone who is patient, communicative, and able to provide real-world examples to help me grasp these concepts better.

...on-prem. The deployment will consist of two sites with High Availability (HA) components. Key Requirements: 1. Deploy SIEM using Wazuh, ELK stack, Grafana, Suricata, and Graylog, among others. 2. Set up a virtual environment across two sites with active HA components and replication. Kubernates is ideal. Feedback on this. 3. Integrate the SIEM with all sources in the environment, namely ZABBIX, ServiceNow, and Datacenter DCIM. 4. Conduct a one-week online workshop to achieve High Level Design (HLD) and Low Level Design (LLD), and produce the necessary documentation. 5. Provide training for handover, conduct go-live, and assist in acquiring licenses and support for a three-year period. 6. Develop comprehensive security policies tailored to the deployed SIEM system. 7. Create cust...

Project ServiceNow SOW: 1- Deploy service now server on virtual instance on site 1 and Site 2. Make it in such a way that site 1 is active and site 2 is passive. In case Site 1 is not available, DR is called and ServiceNow continues from Site 2, with the least downtime. I want this near realtime. All components that is container aware has to be deployed on Kubernates. Example Database tier. Speciffic Deployment architecture: If you can propose a better deployment architecture than the below, please share it! Load Balancer: Load balancer exit in order to switch application access from site 1 to site 2 manually or automatically. ServiceNow Application: Application will be deployed on VMs as per ServiceNow standard for High Availability for self-hosted on-p...

...virtual environment on Kubernates preferably, or as we have 2 Sites, ZABBIX is supposed to be in HA on Site 1, with proxy, and if site 1 is not available, Service should be available from Site 2; There will therefore be replication between site1 and site 2; Both sites have actives end points that are in production. So prefered deployment is Kubernates. 3) ZABBIX will be integrated with SIEM, ServiceNow, Datacenter DCIM, mail, Telegram or NextCloud Chat, ... in short, all the sources in the environment. Environment is Multi-tenant private cloud based on Cisco ACI Fabric and Nutanix on premise private cloud ; 4) Documentation (Solution document, HLD, LLD, Implementation docs, O&M, Handover, Acceptance Receipt docs, .... any document needed in the project) 5) Acceptance and Ha...

...a skilled app developer to create a mobile application that integrates with my ServiceNow account, specifically for incident management. Key Features: - The app should allow users to create and update incidents directly from their mobile device. - Users should be able to view incident reports within the app. - The app should include a feature for automated incident prioritization, improving response times and efficiency. User Authentication: - The app must incorporate Single Sign-On (SSO) for user authentication, ensuring a seamless and secure login process. Ideal Skills and Experience: - Proficient in mobile app development with a strong portfolio of similar projects. - Extensive experience with ServiceNow integration is highly desirable. - Knowledge and experience i...

I'm seeking a ServiceNow specialist focused on cost optimization. The primary requirements are expertise in cutting down the ITIL license users but not the access to certain data Servicenow

We are seeking experienced ServiceNow Implementation Specialists to join take on upcoming projects. We are specifically looking for freelancers with expertise in one or more of the following ServiceNow modules: *ITSM (IT Service Management) *ITOM (IT Operations Management) *HRSD (Human Resources Service Delivery) *APM (Application Portfolio Management) *SecOps (Security Operations: Security Incident Response, Vulnerability Response) *IRM (Integrated Risk Management) *Telecom Service Management (TSM) Engagement Models: We have both Time & Materials (20-40 hours per week) and Fixed Fee projects, which may include support for Proof of Concepts and RFPs for our clients. Location: Freelancers based in India, or the USA are preferred. Please propose a competitive rate in yo...

As a fresher seeking a full-time position in the ServiceNow (ITSM) module, I'm in need of someone in India who can assist me in applying for ServiceNow developer roles on my behalf. Key Responsibilities: - Help identify suitable companies and job boards for applications - Assist in writing and submitting applications The ideal freelancer for this project should have: - Strong knowledge and understanding of the ServiceNow platform and ITSM module - Excellent written communication skills for crafting engaging job applications - Experience in job application processes in the tech industry - Ability to identify potential job opportunities The freelancer will be responsible for managing the entire application process from the identification of opportunities to the ...

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I need a freelancer who can set up my ServiceNow SIR Workspace so that an event is created from the Activity Stream card when the subject changes to "Email Sent". This event should trigger a workflow. Ideal skills and experience for this job include: - Extensive knowledge of ServiceNow - Proven experience with SIR Workspace - Strong understanding of workflow automation - Ability to troubleshoot and ensure system runs smoothly. Please provide examples of similar projects you've completed in your proposal.

I'm seeking an expert in ServiceNow with a strong focus on User Interface (UI) modifications. The primary requirement is customizing the 'Forms' area of the UI. Ideal Skills and Experience: - Extensive experience with ServiceNow customization - Proficient in User Interface adjustments - Previous work with ServiceNow forms - Strong attention to detail - Excellent problem-solving skills

Part One. We want to create a ServiceNow (working) mockup to demonstrate our API. The mockup will show a generic ServiceNow screen, with members of teams from HR & I.T communicating. That Task then goes through the usual ServiceNow status “New Request”, “In Progress”, “Issues”, “Resolved”, “Finished”. The service we “FDS” offer is the logistics side of the operation. We move the laptops all over the world and we also retrieve them. We want to demonstrate how our API can be a part of this flow. I.T have configured the Laptop then they click “Dispatch”. They enter the destination of the laptop and we do the rest. Our API allows them to see our workflow “New Request”, &...

As a growing Managed Service Provider, I'm seeking a reliable IT support partner who can manage levels 1, 2, and 3 service tickets. Initial workload is approximately 40 hours a month. The ideal partner would be able to ha...reporting. Support tickets should be managed and communicated over the phone. Support tickets should have a response time of 1 hour. The support should be provided during EST (Eastern Standard Time) working hours. The IT support partner should use common tools such as ServiceNow, Zendesk, ConnectWise, and SolarWinds. We prefer IT support partners experienced in the Retail, Distribution, Warehouse, Construction, and Non Profits industry. HaloPSA. The IT support partner should use popular IT management tools such as ServiceNow, Zendesk, ConnectWise, So...

I'm seeking a seasoned ServiceNow reporting expert to assist with two phases of my project. Phase 1: - Build five defined reports based on pre-gathered requirements. - Tasks include: Consuming specified requirements, locating data within the ServiceNow database, and creating reports and dashboards per business stakeholder requirements. - Types of reports: Executive Summary Reports, Operational Reports, and Performance Metrics Reports. - Intended Audience: Mid-Level Management. - Report Formats: Excel and Interactive Dashboards. Phase 2: - Analyze and develop an additional five reports, where requirements are still being gathered. - Tasks include: Conducting data analysis to understand ServiceNow’s data structure, identifying necessary data within the ServiceNo...

Hi, I am looking for Senior ServiceNow developer who is expertise tech stack and functional in ITSM, Integrations, ITBM/HRSD. If you are interested please DM, further details can be discussed. Thanks,

I'm seeking a seasoned ServiceNow reporting expert to assist with two phases of my project. Phase 1: - Build five defined reports based on pre-gathered requirements. - Tasks include: Consuming specified requirements, locating data within the ServiceNow database, and creating reports and dashboards per business stakeholder requirements. - Types of reports: Executive Summary Reports, Operational Reports, and Performance Metrics Reports. - Intended Audience: Mid-Level Management. - Report Formats: Excel and Interactive Dashboards. Phase 2: - Analyze and develop an additional five reports, where requirements are still being gathered. - Tasks include: Conducting data analysis to understand ServiceNow’s data structure, identifying necessary data within the ServiceNo...

...offering PTaaS (Penetration Testing as a Service). Our platform already integrates with JIRA, enabling our clients to sync reported issues with their internal ticketing systems. We are now looking to expand these integrations and need a skilled developer for a fixed fee project. The task involves building new integrations with the following platforms: GitHub WebHooks Azure DevOps ServiceNow BitBucket Zendesk Scope: 1. Build and deploy integrations within our existing platform for the above systems. 2. Maintain the existing design principles of our platform and ensure smooth user experience. 3. Provide detailed documentation for the integrations. 4. Integrate the new systems seamlessly with our JIRA-based model, ensuring data flow and interactions are con...

I'm seeking a skilled developer to integrate my API with ServiceNow. The primary aim of this project is to synchronize various types of data between these two platforms. Data Types for Synchronization: - User Information: This includes details about users that need to be mirrored in ServiceNow. - Asset Details: Information about assets that should be kept in sync. - Delivery Information: Data pertaining to deliveries that are in transit or completed Sync Frequency: The data synchronization should occur at scheduled intervals. This is not a real-time or on-demand sync, but rather a planned, periodic update. Ideal Skills and Experience: - Proficiency in ServiceNow and API integration is a must. - Prior experience in syncing user data and asset details is highly d...

...seasoned ServiceNow Developer, with a strong focus on Field Service Management (FSM). You should have hands-on expertise with the ServiceNow platform, particularly in FSM, Professional Services Delivery (PSDS), IT Service Management (ITSM), and Customer Service Management (CSM). Qualifications: • Education: Bachelor’s degree in Computer Science, Information Technology, or related field. • Experience: Minimum of 3 years of experience as a ServiceNow Developer, with demonstrated expertise in FSM, PSDS, ITSM, and CSM modules. • Certifications: ServiceNow Certified Application Developer (preferred). Additional certifications in FSM, PSDS, ITSM, and CSM are a plus. • Skills: o Proficiency in ServiceNow platform development, script...

I'm looking for a freelancer with expertise in ServiceNow who can help me create a detailed data model covering various entities, specifically: - Incident Management - Request Management - Project Portfolio Management The model should include detailed fields, relations, and custom attributes for each data entity. It is essential that the freelancer has extensive experience with ServiceNow and understands how to navigate its intricacies. This project does not require any specific integrations with other systems, whether internal or external. Ideal Skills and Experience: - Proficient in ServiceNow - Previous experience designing ServiceNow data models - Understanding of Incident Management, Request Management, and Project Portfolio Management - Ability to...

I need a ServiceNow widget developed that primarily focuses on displaying user information from our existing ServiceNow database. Key Requirements: - The widget should be able to access and display user information in an intelligible and user-friendly manner. - It should be capable of handling data from our existing ServiceNow database seamlessly. Ideal Skills and Experience: - Proficiency in ServiceNow development is a must. - Prior experience in creating ServiceNow widgets is highly advantageous. - Good understanding of data display principles and user interface design. - Strong problem-solving skills to ensure smooth data retrieval and display. want the OOB system history widget on the System Status page to show the cmdb_ci_services on a tile form ...

I am seeking a framework for SAP SuccessFactors Systems in a post-implementation scenario. The report should cover the following sections: 1. Ticketing System Proposal: Include a proposition for a ticketing system, including possible options like ServiceNow. Please outline the available systems, their features, and their pros and cons. 2. Support Roles (L1 & L2): Include the roles and responsibilities of Level 1 and Level 2 support teams. Define their roles, tasks, and the nature of their engagements within the support structure. 3. Access Permissions for Level 2 (Super Admin): Include details regarding the level of access required for Level 2 support, specifically as Super Admins. Provide instructions on the necessary access from SAP() and specify the RBP (Role-Based Permiss...

I am seeking a skilled ServiceNow developer with a strong focus on IT service management. The primary tasks will involve working on various ITSM modules, specifically Incident Management, Change Management, and Problem Management. Key Responsibilities: - Customizing and improving our ITSM modules to enhance our incident, change and problem management processes. - Integrating ServiceNow with other IT tools we currently use. Ideal candidates should: - Have extensive experience with ServiceNow, particularly in IT service management. - Possess strong system integration skills. - Be capable of developing custom applications as needed.

We need ServiceNow experienced developer to work for 8 hours a day remotely. We will pay 1.2 lakhs per month JOB SUMMARY: A Lead Technical Consultant at Client is responsible for assisting with the design, development, and maintenance of software or systems and gives technical advice to small through Enterprise-size clients using Client’s professional services and solutions. They are a leader on the development team on complex projects, ensuring adhering to schedule and scope. They have between 5 and 10 years of experience and take on more challenging responsibilities. They have a solid understanding of programming concepts and can work independently on medium to large-sized projects or work streams. This role involves assisting in the design and implementation of techni...

This project focuses on integrating ServiceNow and Freshservice using Zapier to streamline workflows and enhance service management. The primary goal is to automate ticket creation, updates, and synchronization between the two platforms to improve efficiency in handling incidents, requests, and other tasks. The project will explore how Zapier can act as a bridge to trigger actions in Freshservice based on events in ServiceNow and vice versa. Key outcomes include reducing manual data entry, minimizing response times, and ensuring data consistency across both service management systems. The project will also cover Zapier setup, authentication, and best practices for connecting APIs.

I'm seeking a professional with expertise in ServiceNow's Incident Management module. My primary concern revolves troubleshooting issues, spec...expertise in ServiceNow's Incident Management module. My primary concern revolves troubleshooting issues, specifically workflow errors. Key Requirements: - Extensive experience with ServiceNow, particularly in Incident Management. - Proven skills in troubleshooting and resolving workflow errors. - Ability to provide clear, effective communication and updates on progress. Ideal Skills: - ServiceNow certification or equivalent experience. - Strong problem-solving skills. - Excellent understanding of ITIL principles. If you have a track record of improving system performance and resolving workflow issues in Service...

I'm in need of a professional with experience in ServiceNow, specifically focusing on change management. The primary need is assistance with change planning, and more specifically, communicating changes. Key Responsibilities: - Understand and assist in the creation of change plans. - Help schedule changes. - Efficiently and effectively communicate changes to all relevant stakeholders. Ideal Skills: - Proficient in ServiceNow. - Prior experience in change management. - Excellent communication skills. I look forward to your bids. Thank you.

I'm looking for a seasoned professional with extensive experience in ServiceNow GRC, particularly in Risk Management. My organization operates in the Healthcare sector, and we need assistance specifically with Risk Identification and Assessment. Key Requirements: - Proven expertise in ServiceNow GRC, especially in handling Risk Management - Strong background in the Healthcare industry - Exceptional skills in Risk Identification and Assessment - Ability to provide comprehensive understanding and assessment of potential risks in the healthcare sector - Previous experience working with GRC in a healthcare context would be a great advantage - Excellent communication skills to present findings and recommendations clearly Please provide relevant examples of your past work in...

... Kubernetes, GIT, Swagger, Twistlock, Datadog, Fortify, and ServiceNow. This is a remote project, with a duration of 2 hours. Key Project Details: - Time: 6.30 AM IST - Budget: 22k - Focus: Primarily on new project development aimed at improving existing processes. The ideal candidate will be instrumental in deploying and managing Kubernetes, while also overseeing CI/CD and Automation, as well as Monitoring and Security. Your expertise will not only be valuable in developing new projects, but also in enhancing our current systems for better efficiency. Skills and experience required: - Over 5 years in the field - Proficient in GCP, ArgoCD, Terraform, Jenkins, Kubernetes, GIT, Swagger, Twistlock, Datadog, Fortify, and ServiceNow - Strong background in CI/CD and Automatio...

I am experiencing issues with my ETL process. The main focus is on the loading data phase, as this is where the problems seem to arise. The ETL code, which is written in C#, pulls data from ServiceNow and attempts to load it into SQL Server database tables. Additionally, the developer used PowerShell for web scraping from SharePoint and Azure, with the data also intended for SQL database. The loading process is failing, and while there are some error messages, they are often unclear. Despite my attempts at troubleshooting, I have been unable to resolve the issue. I need someone with strong skills in C#, SQL Server, and PowerShell, along with experience in ETL processes, to help diagnose and fix these problems. Understanding and interpreting error messages and making the necessary c...

I'm seeking an expert ServiceNow Developer to mentor a experienced developer in real-time projects. Your primary responsibility will be to provide guidance and knowledge on the SHRSD ITSM, SIR, and CMDB module Key Responsibilities: - Mentor the junior developer with a focus on SHRSD ITSM, SIR, and CMDB. - Guide on complex development tasks - Share best practices and methodologies - Provide input on project management Ideal Skills: - Expert knowledge of the ServiceNow platform - Extensive experience in SHRSD, ITSM, SIR and CMDB modules - Strong background in web development - Excellent communication and leadership skills

I'm seeking a ServiceNow professional to assist with system configuration, particularly focusing on integrating ServiceNow with various IT management tools. Ideal Skills: - ServiceNow Certified System Administrator certification (CSA) or willingness to get certified. - Experience integrating ServiceNow with IT management tools. - Basic understanding of IT management tools

...developer/consultant to integrate ServiceNow with an Identity Governance and Administration (IGA) solution. The goal is to show case how we can streamline the access request and provisioning process between the two platforms. Requirements: Access Request Creation in ServiceNow: Implement functionality for users to submit access requests within ServiceNow. Approval Workflow in ServiceNow: Ensure the submitted request follows an approval workflow in ServiceNow, with designated approvers able to review and approve the request. Integration with IGA Solution for Provisioning: An export of access will be provided from IGA in a CSV format. The access will need to be imported to SNOW. Only this access should be available for request. Once the request i...

I'm in need of a ServiceNow consultant with expertise in CMDB, specifically focusing on integrating the CMDB with other systems. Ideal Skills: - Extensive experience and certification in ServiceNow - Deep understanding of CMDB and its functionalities - Proven track record in system integrations - Excellent problem-solving skills - Strong attention to detail and accuracy in data handling

I'm seeking a profes...for using old IDs versus ServiceNow IDs following a system upgrade migration. The main focus will be on the Customer Service department's reliance on old IDs for user familiarity. Key Areas of Focus: - Assess and document the reasons for the preference for old IDs, particularly in relation to the Customer Service department. - Evaluate the potential impacts on user experience, system compatibility, and legacy data integration. - Provide a balanced perspective on the benefits and drawbacks of each ID type. Ideal Skills and Experience: - Strong analytical skills with a background in IT and Customer Service systems. - Excellent communication skills for clear and concise reporting. - Experience with system upgrades and ID migration processes, particula...

I'm seeking a PowerShell expert to streamline my incident management. The goal is to read critical alerts from HPE OneView and integrate them with ServiceNow. Key Responsibilities: - Develop a PowerShell script to read critical alerts from HPE OneView. - Integrate the script with ServiceNow to handle incident management. - The script should be capable of creating new incidents, updating existing ones, and closing incidents. Ideal Skills and Experience: - Proficiency in PowerShell scripting. - In-depth knowledge of HPE OneView. - Prior experience working with ServiceNow. - Strong incident management understanding.

I'm seeking a PowerShell expert to streamline my incident management. The goal is to read critical alerts from HPE OneView and integrate them with ServiceNow. Key Responsibilities: - Develop a PowerShell script to read critical alerts from HPE OneView. - Integrate the script with ServiceNow to handle incident management. - The script should be capable of creating new incidents, updating existing ones, and closing incidents. Ideal Skills and Experience: - Proficiency in PowerShell scripting. - In-depth knowledge of HPE OneView. - Prior experience working with ServiceNow. - Strong incident management understanding.

...location It enables an easy and efficient way to search, identify and gather information about integration(s) impacting an application or a process using powerful search capabilities. It provides the ability to import integration metadata from existing integration repositories, spreadsheets, databases etc. It provides connectors to integrate with project and change management tools such as JIRA and ServiceNow among others, to track integration changes impacted by projects or production break fixes. It supports a Secure and scalable platform with Role Based Access Control and context specific access and perspectives. It provides project based contexts with different access controls to manage integrations built with a project. Integrations built under project context can be transf...

I'm seeking a freelancer with expertise in PowerShell and Python to integrate HP OneView, a monitoring system, with ServiceNow, an IT Service Management (ITSM) tool. Key Requirements: - The integration should specifically facilitate Incident Management. - Proficiency in PowerShell and Python is a must. - Prior experience with HP OneView and ServiceNow will be a significant advantage.

Project Title: Long-term Backend Support for ITSM Project in ServiceNow Description: I am looking for an experienced ServiceNow developer to provide long-term backend support for an ongoing IT Service Management (ITSM) project. The project is focused on optimizing and enhancing ITSM processes such as incident management, change management, and problem management within ServiceNow. Key Responsibilities: Ongoing backend development and support for ITSM processes in ServiceNow. Customization and configuration of workflows, business rules, and UI policies. Support and maintenance of integrations with other tools (Jira, Freshservice, etc.). Assist in creating and maintaining ServiceNow apps and features as needed. Troubleshoot and resolve issues in a timel...