Hi, I'm Rafael, a Data Analyst from Brazil living in Portugal.
My Master's in Data Science and background in IT allow me to perform advanced data analysis, find patterns, build and explain predictive models, analyze questionnaire responses, and anything else you want to do with your data.
I have years of experience in R programming language, SQL, Power BI, Excel and Python.
In addition to that, I've worked as a translator/proofreader for the past few years (translating from and to English, Spanish and Portuguese). I have experience translating documents, web pages, applications, short stories, books, spreadsheets and texts in general. You name it, I can translate it!
As you will see in a minute, I have a lot of great reviews. Call me here to get an estimate and hopefully, we can work something right for both of us!
• Translated two books which are now on Amazon.com, Scribd, Kobo, among others.
• Translated documents, webpages, product descriptions, books, short stories, technical manuals, terms and conditions, without ever having a bad review or bad critic.
• Made subtitles for TV shows and movies, in Brazilian Portuguese;
• Wrote articles in English, Spanish and Portuguese, mostly about IT services, software and retail.
• Capable of translating over 3000 words per day with great quality.
Feb, 2015 - Present
•
10 years
Help Desk Analyst
Nov, 2009 - Present
•
15 years, 3 months
Ciss Software e Servicos
Nov, 2009 - Present
•
15 years, 3 months
• Answer, evaluate, and prioritize incoming telephone, e-mail, online chat and in person requests.
• Respond to tickets, troubleshoot and resolve problems in a timely manner.
• Initiate customer contact, escalate to appropriate parties and resolve incidents.
• Set up and configure new systems, new applications, and upgrades.
• Administrate (install, configure, tune and maintain) relational databases: IBM DB2, PostgreSQL, MS SQL Server 2008 and Sybase Anywhere;
Nov, 2009 - Present
•
15 years, 3 months
Desktop Support Technician
Mar, 2007 - Oct, 2009
•
2 years, 7 months
RB Informatica
Mar, 2007 - Oct, 2009
•
2 years, 7 months
• Provide support for reported problems with desktop computers, laptops, PDAs, peripherals and mobile devices.
• Install and configure desktop computer hardware, software and peripherals using standard procedures.
• Create and maintain a variety of computer images for Windows and Mac OS systems.
• Evaluate new product versions and recommend upgrade schedules.
• Set up and troubleshoot domains, user accounts and software accounts.
Mar, 2007 - Oct, 2009
•
2 years, 7 months
Education
Universidade Estácio de Sá
2015 - 2016
•
1 year
Graduate student in Translation from English to Portuguese
Brazil
2015 - 2016
•
1 year
Universidade Tecnológica Federal do Paraná
2007 - 2011
•
4 years
System Analysis and Development
Brazil
2007 - 2011
•
4 years
Qualifications
Matemática Aplicada - BrasilMaisTI
2015
Ministério da Ciência, Tecnologia e Inovação
BrasilMaisTI
2015
Fluência Duolingo em Inglês: Expert
2015
Duolingo Test Center
93%
2015
Certifications
US English
SQL
Brazilian Portuguese to English Translation
Brazilian Portuguese
Spanish to English Translation
Spanish
Basic Numeracy
Verifications
On time
88%
On budget
90%
Accept rate
98%
Repeat hire rate
27%
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