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Josephine K.

@Josi99

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Customer service| Sales| Data entry| translation|

$5 USD / Hour
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Flag of
Benin (7:05 PM)
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Joined on June 11, 2024
$5 USD / Hour
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Hello there I'm a dedicated and detailed orientated professional. An intelligent and ambitious hardworking woman. A sales, customer service and business management professional with more than 3 years of experiences. My specialty lies in increasing the productivity of businesses. Adaptable and fast in learning i always thrive on taking new challenges. My dedication goes beyond routine tasks. I am proactive in identifying new opportunities. I help build strong relationship with clients. Highly motivated entrepreneurial who love to lead business to growth. I'm determined to bring permanent solutions to customers issues and elevate your business.
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Experience
Administrative assistant
May, 2024 - Jul, 2024
•
2 months
DG Empowerment Hub
May, 2024 - Jul, 2024
•
2 months
Managed calendars, scheduled meetings, and coordinated travel arrangements. Handled correspondence, including emails, phone calls, and other communications. Assisted with data entry, report preparation, and document management.
Flag of
Lagos , Nigeria
May, 2024 - Jul, 2024
•
2 months
Marketing assistant and teaching
Jul, 2023 - Sep, 2023
•
1 month, 30 days
Goodwill Group
Jul, 2023 - Sep, 2023
•
1 month, 30 days
- Outband and inbound calls - Prospects outreach - Taught french language to English students - Advertised brand's services through social media platforms. - Reached out to clients through calls and messages.
Jul, 2023 - Sep, 2023
•
1 month, 30 days
Sales and Customer service representative
Mar, 2021 - Jul, 2021
•
4 months
Socar Benin BWT
Mar, 2021 - Jul, 2021
•
4 months
- Worked actively and effectively in showrooms - Sales products - Listened actively to customers and understand their needs - Solved client's issues
Mar, 2021 - Jul, 2021
•
4 months
Education
Virtual Assistant training
2024 - 2024
Flag of
Benin
2024 - 2024
Virtual Assistant training
2024 - 2024
Flag of
Nigeria
2024 - 2024
Bsc in Marketing Communication Commerce
2018 - 2021
•
3 years
Flag of
Benin
2018 - 2021
•
3 years
Qualifications
Introduction to Customer service
2024
Coursera
I completed an Introduction to Customer Service training that focused on building strong client relationships, effective communication, and problem-solving skills. The training covered key concepts like active listening, handling complaints professionally, and delivering exceptional service to ensure customer satisfaction and loyalty.
2024
Virtual Assistant training
2024
Alx
I completed training that equipped me with essential virtual assistant skills, including administrative support, customer service, marketing assistance, and proficiency with tools. The program enhanced my organizational, communication, and time management abilities, preparing me to deliver high-quality remote support.
2024
Virtual assistant Certification
2024
DG empowerment Hub
Received a virtual assistant training.
2024
Verifications
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