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Romhel Ivan F.

@ivanromhel09

5.0
11
5.3
5.3
100%

Professional CSR/VA

$8 USD / Hour
・
Flag of
Philippines (9:48 PM)
・
Joined on February 26, 2018
$8 USD / Hour
・
I have experienced working as an Email Seller Support at Synnex Concentrix, a BPO company, under Amazon Seller Support account, an eCommerce company in the US. I also worked as a live chat/email support in a US-based online fitness website, a Team Leader in a Food Ordering company and a data entry specialist.
Verifications
On time
100%
On budget
100%
Accept rate
100%

Portfolio

Portfolio

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5.0 · 11 Reviews
Reviews
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PDF to Excel • $16 USD
He delivered the job according to the requirement, had some great questions which helped both of us to get the expected result. I recommend him!
Gyula W.
@gyulasec
•
Flag of
Taipei, Taiwan
•
4 years ago
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M
It has been an extremely pleasant experience working with Ivan. His english is great, he's always on time and learns processes really quickly. I was able to significantly improve my work using Ivan as a Virtual Assistant. By far the best VA I've ever hired. [11 June, 2018] Really pleased working with Ivan. [11 June, 2018] Really pleased working with Ivan. [11 June, 2018] Really pleased working with Ivan. [11 June, 2018] Really pleased working with Ivan.
Closed User
@mike199
•
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,
•
6 years ago
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Ivan rocks! I simply cannot say enough good things about Ivan. He was very committed to delivering high-quality work, very gracious, communicated incredibly well, and outperformed other hires for the task by a measurable amount. We simply could not have completed our project without his strengths and we are very grateful. Plan to hire him again in the future!
Craig O.
@craigormiston
•
Flag of
Denver, United States
•
7 years ago
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S
Very nice guy
Closed User
@syeddaudghaznavi
•
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,
•
7 years ago
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S
Yes, you can hire him. He's fast in understanding and easy to work with.
Closed User
@stborriello
•
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,
•
7 years ago
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Experience
Customer Service Representative/Virtual Assistant
Apr, 2018 - Nov, 2021
•
3 years, 7 months
IWL
Apr, 2018 - Nov, 2021
•
3 years, 7 months
Worked as a Live Chat and Email Support for an online fitness website. Also worked as a Virtual Assistant and moderated my client's social media accounts (Youtube, Instagram, Twitter, Facebook).
Apr, 2018 - Nov, 2021
•
3 years, 7 months
Amazon Seller Support
Feb, 2017 - Dec, 2017
•
10 months, 3 days
Synnex Concentrix
Feb, 2017 - Dec, 2017
•
10 months, 3 days
I worked as an Amazon Seller Support (Phone Support) and was reprofiled to Email Support (Fulfillment by Amazon - FBA). On my job, we assisted Sellers for their inquiries about their FBA inventories, orders, fees, including their listings issues and general questions. We also assisted Merchant Fulfilled Orders and other inquiries.
Feb, 2017 - Dec, 2017
•
10 months, 3 days
Education
University of Mindanao
2012 - 2015
•
3 years
Bachelor of Science in Computer Engineering
Flag of
Philippines
2012 - 2015
•
3 years
Certifications
P
Preferred Freelancer Program SLA
US English - Level 1
US English
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