Chat and email customer support agent jobs

...platform designed to simplify and enhance vehicle maintenance and repair services. Initially targeting urban areas in India, your platform aims to address common challenges faced by vehicle owners, offering convenience, transparency, and quality. Key Features: Comprehensive Services: 24/7 roadside assistance. Customized vehicle health reports. Timely service reminders. Fast doorstep service. Real-time tracking of service providers. Flexible payment options. Diverse Offerings: Basic and complex vehicle services for bikes, cars, and autos. Petrol and diesel delivery. Battery replacement and vehicle scrapping services. Vehicle washes and cleaning. Routine maintenance such as oil changes, filter replacements, brake inspections, alig...

...(MongoDB, , React, Node.js) and include the following key features: - User registration with role-based access - A Kanban board for task visualization - Team collaboration tools such as comments and file sharing - Integration of a subscription and billing system (Stripe) - An analytics dashboard showcasing usage stats The primary goal of this application is to enhance collaboration within teams. Therefore, previous experience with building collaborative tools will be a significant plus. Please note that the development of this application does not need to support specific platforms such as iOS or Android at this stage; a web-based application will suffice for the initial launch. Ideal candidates for this project will be proficient in the MERN stack and...

...sessions and playback at their convenience. Key Features: - Real-time collaborative drawing: Users should be able to draw together on the canvas simultaneously without any noticeable lag. - Recording and Playback: The app should have a built-in feature that allows users to record their drawing sessions and replay them later. Platform: The web app is only required to support desktop usage. User Access: The web app should allow for anonymous usage, meaning no user accounts or logins are necessary. Ideal Skills and Experience: - Proficient in web development with a strong grasp of real-time collaboration technologies. - Experience in creating interactive web applications. - Familiarity with recording and playback functionalities in web apps. -...

I'm seeking a skilled UI/UX designer to create a user-friendly and visually appealing interface for a Human Resource Management web application. Key Features: - Employee Database: Design should facilitate easy navigation and access to employee information. - Payroll Management: Need intuitive design for payroll processing and tracking. - Holiday List: Incorporate design for viewing and managing holiday schedules. - Leave Allotment: Create user-friendly interface for leave requests and approvals. - Attendance: Design should support tracking and reporting of attendance. - Letter Generation: Need a seamless design for generating HR letters. The ideal freelancer for this job should have: - Proven experience in UI/UX design for web applic...

...desktop. - Assurer une navigation fluide sur toutes les résolutions d’écran. **Collaboration à long terme** Après cette phase initiale, nous souhaitons établir une collaboration à long terme avec des demandes d’évolution et d’amélioration tout au long de l’année, notamment : - Optimisation et ajout de nouvelles fonctionnalités. - Amélioration des performances et de la scalabilité. - Support technique pour les mises à jour et la maintenance des outils existants. **Votre profil :** - Expérience confirmée en tant que **développeur fullstack** (Angular, , PHP). - Expertise dans l’intégration des paiements avec **St...

I'm looking for a designer to create post templates for my products on Facebook and Instagram. These templates will be used primarily for product promotions. The ideal candidate should have a strong portfolio in social media design, with a focus on e-commerce, and a deep understanding of the aesthetics and requirements of both Facebook and Instagram. Experience in creating engaging, visually appealing content that drives customer interaction and increases brand visibility is a must.

I am looking for an event manager for Lil Flea, a weekend event expecting 100-500 attendees. The role involves customer service, order taking, and data entry into a POS terminal. Training will be provided for product preparation. Key Responsibilities: - Serve customers and take orders - Input data into POS terminal - Learn and prepare our product Ideal Skills and Experience: - Strong customer service skills - Prior experience with POS systems - Event management expertise Please only apply if you are comfortable with a hands-on role and can manage a busy weekend event.

My WIX website needs a complete redesign to align with our new brand identity as seen in our latest brochures. The goal is to create a simple, sharp, and clean site that can attract new customers. Most of the content is already in place, we just need the website to reflect our current branding. Key Requirements: - Implement our color scheme throughout the site - Redesign all pages: Home, About Us, and Contact - Ensure the new design is user-friendly and visually appealing to potential customers Ideal Skills: - Proficiency in WIX - Strong understanding of branding and design - Experience in web design aimed at customer attraction - Ability to implement specified color schemes consistently

...visibility and improve our search engine rankings on Australian Google. You will work for 5 hours, one day a week. Key Responsibilities: - Conduct both on-page and off-page SEO - Analyze our competitors and strategize accordingly - Create and design webpages in line with our business needs - Edit or design images for the webpages - Generate content as required - Manage and update our Google My Business profile for SEO benefits - Create, edit and publish blog posts to support our SEO efforts In your application, please include: - Examples of past SEO projects and their outcomes - Your proposed strategy for improving our SEO in Australia - A breakdown of how you plan to spend the 5 hours each week Your goal will be to get us ranke...

Project Description: We are looking for an experienced developer to integrate multiple social media platforms into our application. The goal is to enable seamless access to influencer data and campaign metrics for our users. This integration will support automated data fetching and provide insights for influencer marketing campaigns.

...developer to create a dual iOS and Android application that enables clients to connect with our technical support team via video link. Main functionality is to provide technical online support to yacht owners through our team of mechanics. The app should have the following features: - **Video Link**: Clients should be able to connect with our expert team through a stable and high-quality video link. - **Screen Sharing**: The app should allow our experts to view the client's screen and guide them through the troubleshooting process. - **Recording**: All sessions should be recordable for future reference and training purposes. - **Chat Functionality**: A built-in chat function for text communication during the video call. - ...

...Website for IO Company Name: IO Industry: Accounting and HR References: and (for homepage survey) IO offers a wide range of services, including audit and assurance, consulting, financial advisory, legal, outsourcing, tax, and private client services. We are looking to create a modern, professional, and user-friendly website that showcases our expertise, drives lead generation through a targeted survey, and serves as a primary online channel for prospective and current clients. 2. Project Goals & Objectives 2.1 Establish a Professional Online Presence - Reflect IO’s credibility and expertise in accounting, HR, and related services. - Create a user-friendly experience that instils trust and confidence. 2...

I need to purchase 11-50 email IDs from Google Workspace for my marketing campaigns. Key Requirements: - Full setup assistance: I need someone who can help me with the complete setup of these email IDs. - Experience with Google Workspace: It's crucial to have a good understanding of Google Workspace and its functionalities. - Knowledge of Marketing Needs: If you have experience in setting up email IDs for marketing purposes, that would be a bonus. Please, if you have the right skills and experience, I look forward to your proposal.

...seasoned SEO specialist and social media manager to boost my HVAC company's online presence. Key Responsibilities: - SEO: Your primary aim will be to elevate my website to the top 10 local search results, with the ultimate goal of generating more leads. Proven, result-oriented strategies are a must. - Social Media Management: I need you to maintain and enhance our presence on Facebook and Instagram. This involves posting promotional offers and customer testimonials. Please provide: - Examples of past clients you've successfully assisted - Your strategic plan for my project. Skills & Experience: - Extensive experience in SEO, particularly for local searches - Proven track record in social media management - Excellent content creation s...

I'm looking for a video presenter to create a sales video for a course CNC lathe machine, tailored for YouTube. The tone should be friendly and approachable, with a focus on highlighting the ease of use of the machine. Key areas to cover: - The ease of use of the CNC lathe. This is the primary selling point I want to communicate. The video should also incorporate some generic customer testimonials. These should be designed to build trust and credibility with potential customers. Ideal skills and experience for the job include: - Experience in video production and editing. - A friendly, approachable on-screen presence. - Ability to integrate testimonials smoothly into the video. - Understanding of CNC lathe machines would be a plus, but not mandat...

I am a nature and landscape photographer looking to monetize my work on social media platforms. Key Tasks: - Upload high-quality, appealing nature and landscape photos to suitable social media marketplaces. - Strategically market the prints for sale. - Engage with potential buyers and followers to build a customer base. Ideal skills and experience: - Proficiency in nature and landscape photography. - Experience with social media marketing. - Understanding of pricing strategies for selling prints. - Ability to engage with social media audience. I am open to freelancers who can provide a comprehensive plan for how they intend to help me sell my prints and grow my social media presence.

...replicate the design, structure, and functionality of the existing site, but with all content translated into Swedish and fully optimized for Swedish-language SEO. Additionally, we need the integration of Qliro payment solution for a smooth and secure checkout process for Swedish customers. Key Deliverables: Shopify Store Development: Duplicate the current Shopify store on the subdomain , ensuring the same design, theme, and functionality are preserved. Ensure the Shopify store is fully responsive and optimized for both desktop and mobile devices. Content Translation: Translate all existing content (including product descriptions, navigation, checkout process, etc.) from Norwegian to Swedish. Ensure the translations are accurate, natural, ...

...setting up, and providing technical support for laptops on a daily basis. This role requires someone with strong technical expertise to handle the physical setup, troubleshoot issues, and provide on-demand support. The position does not involve remote work or user training; the focus is solely on managing laptops and offering technical troubleshooting assistance. Key Responsibilities: Receive and set up laptops as they arrive. Provide troubleshooting and technical support for hardware and software issues. Ensure proper configuration and functionality of laptops before use. Ideal Candidate Requirements: Stable shipping address to receive laptop in US. Strong technical acumen, especially with laptops and rela...

I need an experienced email marketer to design and optimize promotional emails on Klaviyo. The goal is to convert these emails into sales. The ideal candidate should have a strong background in email marketing, particularly in creating compelling promotional offers. Familiarity with Klaviyo is crucial, as I want to leverage this platform to its full potential. The project requires creativity, analytical skills to track performance and make necessary adjustments, and a proven track record of increasing sales through email marketing.

...receiving, setting up, and providing technical support for laptops on a daily basis. This role requires someone with strong technical expertise to handle the physical setup, troubleshoot issues, and provide on-demand support. The position does not involve remote work or user training; the focus is solely on managing laptops and offering technical troubleshooting assistance. Key Responsibilities: Receive and set up laptops as they arrive. Provide troubleshooting and technical support for hardware and software issues. Ensure proper configuration and functionality of laptops before use. Ideal Candidate Requirements: Strong technical acumen, especially with laptops and related hardware. Proven experience in trou...

I'm seeking a professional to help me enhance my sales through email marketing and strategic social media promotion. Social Media Focus: - Platforms: Primarily Facebook and Twitter - Content: Primarily educational posts. This could involve creating and sharing content that educates our audience while subtly promoting our brand. Email Marketing Goals: - Main Objective: To increase sales. This will involve crafting compelling email content that encourages purchasing. Ideal skills for this project include: - Proficiency in content creation and social media management, particularly on Facebook and Twitter - Experience in email marketing with a proven track record of boosting sales - Ability to create engaging educational ...

Hello, I am trying to build a platform to sell gaming related service and a panel for both customer and booster. Examples: If you ever made a similar site would be a big plus. Please check attached desired site map

...to Drive Innovation and Efficiency! Key Responsibilities: 1. Zoho One Application Management: - Configure and maintain Zoho One tools like CRM, Creator, Books, Desk, and others to align with business processes. 2. Customization & Automation: - Develop workflows, scripts, and automation to enhance productivity and streamline operations within Zoho One. 3. Data Management & Insights: - Manage data flows between Zoho One apps and create impactful dashboards and reports for decision-making. 4. Integration Expertise: - Seamlessly integrate Zoho One apps with third-party platforms via APIs. 5. Training & Support: - Conduct training, provide documentation, and support users for optimal Zoho One usage. 6. Opt...

We are seeking a skilled freelance researcher to investigate allegations of corruption and misconduct by bureaucrats in the Tweed Shire Council. The findings will be used to support a community-led campaign advocating for accountability and transparency in local governance.

**Setting up a RAG AI agent to retrieve information from my library, consisting of PDFs, images, and PDFs that include images / Managing conversation follow-ups.** I am a self-employed assistant (sole proprietor) in the sports field, and much of my time is spent answering questions related to sports and nutrition programs. This is the part I would like to automate: ### The process should be as follows: 1. The user submits their question to a chatbot (Telegram): they can send a written text, a voice message, or even a photo or a document. 2. The incoming message is sorted and analyzed: - If there are documents, they are stored in a G-Drive folder, and a Google Sheet is updated with columns for "timestamp," "interpretati...

I'm seeking an expert in AWS and Python Flask to assist with my project. The help I need specifically includes: - AWS: I require support with RESTful API POST on AWS. This involves troubleshooting error responses from existing endpoints and setting up istances permissions - Python Flask: Debugging existing endpoints is a key task. The issues mainly pertain to error responses when attempting to interact with the RESTful API. The ideal freelancer for this job should be highly proficient in both AWS and Python Flask, with a strong background in debugging RESTful API endpoints. Your ability to swiftly and accurately troubleshoot these issues will be critical to the success of this project.

I've started a food truck serving a unique fusion of Indian and Australian cuisine, but I'm in need of a catchy, modern name for it. Alongside this, I require a professionally designed website that showcases our menu, customer testimonials, and our catering services. Key Responsibilities: - Develop a unique, modern and catchy name for the food truck. - Create a comprehensive website that includes: - Our menu items and pricing - Customer testimonials and reviews - Information about our upcoming events and catering services Ideal Skills: - Branding and Naming - Web Development - UX/UI Design - Content Creation The perfect candidate for this project is not only skilled in web development, but also has a knack fo...

We are looking for a skilled VoIP engineer or network specialist to help us optimize and redesign our current telephony network to improve resilience, scalability, and efficiency. Below is a detailed description of our existing setup and what we aim to achieve. Current Setup We currently operate 50 FreePBX systems, each connected to a dedicated SIP trunk with the capacity for 32 simultaneous calls. Each FreePBX system is responsible for managing 40 registered softphones, meaning a total of 2000 softphones are connected across the network. The FreePBX-trunk pairing is fixed, and each FreePBX is bound to its SIP trunk exclusively. All devices (FreePBX systems and softphones) are on the same local network, so connectivity between them is not an issue. If on...

...focus on the India, United States, United Kingdom, and various African countries. Key Requirements: - Conduct a comprehensive one-time SEO audit and implement necessary fixes across approximately 100 posts and pages. Most of the pages have right meta information and keyword and rank 60+ on Rank Math Pro score, but still need an expert to check. - Optimize the site using the Rank Math Pro SEO plugin I already have installed. - Execute off-page SEO strategies to enhance the ranking of 10 select keywords. - Utilize a list of keywords I have prepared. - Benchmark against specific competitors and industry standards I will provide. - I dont need content writing support, I will be providing content as per your requirements. Ideal Skills ...

...I already have a domain name and also paid for hosting which the developer would utilize. The key features of the LMS are - Course management: You will need to implement a seamless system for creating, editing, and managing courses on the platform. - User management: The LMS should allow us to maintain user profiles and roles, facilitate user registration, and track user interaction with the learning materials. - Content management: This includes managing the various learning resources and materials, ensuring they are organized and easily accessible to users. - Promotions: There should be a means of generating promotional codes on the available courses. - Payment system tracking: The system will need to integrate a payment gateway for course fe...

I seek a seasoned web developer to create a simple, yet robust, custom-built E-commerce web application. Key Features: - Payment Gateway Integration: The application needs to support secure and seamless online transactions. - User Reviews and Ratings: This feature is essential to foster customer interaction and trust. Ideal Skills: - Proficiency in web development, particularly in creating e-commerce platforms. - Extensive experience with payment gateway integration. - Knowledge of implementing user review and rating systems. - Ability to develop a custom-built application from scratch. Please provide examples of your previous work in this field when bidding.

Looking for a detail-oriented data entry specialist for product catalog management. (~1,500 products) Key responsibilities: Manual data entry of product information into Excel/Google Sheets Accurately copying product image URLs from provided online sources Following provided guidelines for data organiz...product information into Excel/Google Sheets Accurately copying product image URLs from provided online sources Following provided guidelines for data organization Requirements: Strong attention to detail Proficiency in Excel/Google Sheets Reliable internet connection Ability to handle repetitive tasks with accuracy We provide full training and ongoing support throughout the project. Part-time/flexible hours available. Please share your relevant experience and avai...

Hello Sophia, Please translate attached file by January 21st. Let me know if you need more time. Thank you, G

...web designer to create a classic and elegant online art gallery for me. This site will not only showcase art, but also facilitate its sale. It must include a sophisticated eCommerce platform with secure payment options. Key requirements: - The site should support multi-currency transactions (USD, EURO & UED). - It must be equipped for language translation (English, Arabic & French). - A user-friendly interface, allowing visitors to seamlessly browse and purchase art pieces. The project timeline is quite tight, with a completion deadline of 3-4 weeks. Ideal candidates for this project should have extensive experience in designing eCommerce websites, preferably with a focus on art or similar industries. A portfolio demonstrating previous work in classic a...

Hello, We are seeking an experienced developer to create specific functionalities for our WordPress site using HivePress and its extensions. ■ Request Case List ShortCode Task Description: Please create a shortcode to display the following content: ■ A Single Page in the REQUEST Extension Task Description: Display the following content: Sample made by AI PHP for SNIPPET → Please click here CSS → Please click here Preview: Link Page: Where did you write code? " " Place: CHILD THEME > > ■ Matched Tasks List (Incomplete) ShortCode Task Description: When a user A makes a request and another user B makes an offer and they match, create a shortcode to: Display a list of matches for user B. ...

I need a new website for my product-based online business. The primary goal of this site is to increase sales. ...sales. - Since I sell physical products, the website needs to be able to showcase these effectively. - Essential functionalities include a shopping cart and checkout process, product filtering and search capabilities, as well as a section for customer reviews and ratings. - I've started making videos, so the site should have the capacity to host these. - I'm open to innovative ideas to make the site more engaging and user-friendly. The ideal candidate will have: - Proven experience in developing eCommerce websites. - A strong understanding of UX/UI design principles. - Capability to integrate video content seamlessly. - Creativity ...

Hello, I wanted to create a Sales presentation (PPT) with 12-13 slides for outsourcing accounting services. I have the website and must use it to make the Sales Presentation and 4 email templates. Final Deliverables: ================ Sales Presentation (PPT ) 2 Cold email templates 1 first follow-up email template 1-second follow-up email template I have a tight deadline for this and a tight budget too. Website: DEADLINE: TOMORROW I welcome your bids.

We are looking for a DLL written in C# that can be used with MS Access through VBA code using late binding. The library should be capable of sending controlled error emails from MS Access and returning a response confirming the success or failure of the sending.

I'm looking for a professional who can assist me with the onboarding process for Zepto, BlinkIt, and Bigbasket. Your responsibilities will include: - Guidance & consultation on the best practices for onboarding - Help with form filling and documentation - Providing ongoing support after the initial onboarding process Ideal candidates for this project should have extensive experience with these platforms, excellent understanding of their onboarding processes, and be able to provide strategic advice. Good communication skills and a proactive approach to troubleshooting will be key in ensuring a smooth onboarding journey.

...Analysis and Visualization Objective: To leverage data analytics tools to enhance decision-making, improve sales performance, and optimize customer experience within an eCommerce platform. Key Contributions: Excel: Cleaned, organized, and processed large datasets to ensure accuracy and consistency. Conducted advanced analyses using pivot tables, VLOOKUP, HLOOKUP, and data validation techniques. Developed dynamic dashboards for real-time tracking of sales, inventory, and customer metrics. Power BI: Designed interactive dashboards to visualize KPIs like revenue growth, cart abandonment rates, and customer acquisition. Connected multiple data sources to create unified reports, providing actionable insights for stake...

I need someone to compose a formal and professional email to the 2GB radio station. The content should convey my perspectives on the Rail, Tram, and Bus Union (RTBU) and unions in general. This email should aim to: - Convince the station's audience to support putting the RTBU under administration - Persuade them to advocate for the abolishment of all unions in Australia Ideally, the freelancer should have experience in professional correspondence, a deep understanding of the Australian union landscape and the ability to convey complex ideas in a simple and convincing manner.

...Trading Platform with Futures Trading, Referral Program, and AI Trading Module (Node.js, MongoDB, and ) Project Details: Overview: We are seeking an experienced developer or development team to build a sophisticated crypto trading platform with a focus on futures trading and AI Trading. The platform should offer a secure, intuitive trading experience for both novice and experienced traders. We need a robust solution utilizing Node.js and MongoDB for the backend and for the frontend. Additionally, we require the implementation of a referral program and an AI Trading Module to enhance user engagement and investment features. Here are some additional functionalities and considerations that could enhance the platform ...

...to enable seamless access to influencer data and campaign metrics for our users. This integration will support automated data fetching and provide insights for influencer marketing campaigns. Key Features to Implement: Instagram Integration: Fetch metrics for posts, stories, reels (e.g., reach, impressions, replies, sticker taps). Access profile data (e.g., follower count, username). Comply with Instagram Graph API guidelines. TikTok Integration: Retrieve video performance analytics (views, likes, shares). Access user profile data. Snapchat Integration: Fetch insights for Snapchat Stories. Support integration with Snap Kit APIs. Facebook Integration: Access page and pos...

...designer to create a professional, informative, and business-oriented website. The project will be executed in a methodical, phase-by-phase manner to ensure quality, attention to detail, and a cohesive end product. As I do not currently have a defined brand style or color scheme, I will require guidance in establishing these elements as part of the design process. Project Phases and Requirements: Phase 1: Brand Identity & Home Page Design Collaborate to establish a cohesive brand identity, including color scheme, typography, and visual elements that align with the business's values and goals. The Home Page should be designed to reflect the newly developed brand style and serve as an intuitive entry point for visitors, with clear naviga...

I'm looking for a digital marketing expert with a focus on lead generation through email marketing. The main task will be to design and implement a compelling email newsletter to capture potential leads. Ideal Skills: - Extensive experience in digital marketing, specifically in lead generation. - Proficiency in email marketing tools and software. - Creative in designing engaging and persuasive email newsletter content. - Analytical skills to track and improve campaign performance. The goal is to generate quality leads that can be converted into potential customers. Your expertise will play a crucial role in enhancing brand visibility and driving business growth.

I want to build a check out mobile application. The name of the app is Alexi. All icons for the said app are available and some work was being done on it though never completed. The said app allows a user to enter to supermarket or store and use their phone camera to scan the barcode of the items to cart and then checkout with payment using mobile or visa. Therefore supermarkets would be onboarded as clients. When a customer enters one that is onboarded, the app can strictly show you the supermarkets nearby and when u are within the geolocation of the supermarket, it allows you to scan the products. Scanning is of the barcode of the product and not the qr code, then pushes your selected products in the cart, then you pay using the same platform wit...

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I am in search of a dedicated and team-oriented literary agent for my completed children's adventure book, aimed at 8-12 year olds. Key Requirements: - Proven experience as a literary agent - Excellent communication skills for effective teamwork - A strong network within the children's book publishing industry - Passion for children's literature, particularly in the adventure genre The ideal candidate will be able to help bring my story to young readers around the globe.

I do a lot of marketing I need professional & high quality SEO especially offpage now & long term I’m looking for someone with upgraded link databases to offer modern SEO work relevant to the customer needs, industry and niche Don’t bid if you have old databases & not willing to adjust/upgrade your link building strategy to offer the best service. We want reliable results In your proposal let me know your process Ready to hire Thanks Start your proposal with “Modern SEO” so I know you are serious

I'm seeking a dedicated Virtual Assistant with a strong focus on data validation and cleaning, specifically using Google Sheets. I need a professional who can help streamline my workload and tackle a variety of administrative tasks. Key Responsibilities: - Data validation and cleaning using Google Sheets - Potentially managing emails and scheduling appointments - Handling spreadsheets and other administrative support Ideal Candidate: - Detail-oriented with strong organizational skills - Experienced in data entry and administrative tasks - Proficient in using Google Sheets - Committed to providing timely and reliable task completion I look forward to discussing how you can help me save time and focus on growing my busi...