Hi! I am Patricia, an experienced virtual assistant from the Philippines. I have been in this career since 2020 and enhanced my skills in:
Email Management: Handling all incoming emails, from inquiries and follow-ups to complaints, and efficiently delegating them to the appropriate agents.
Salesforce Administration: Engaging in tasks such as creating reports, customizing fields, and managing data to ensure optimal system performance.
Staff Management: Overseeing the onboarding/offboarding processes for staff, tracking agent sales and performance, and managing rostering.
Executive Assistance: Providing comprehensive support in various executive functions like research, document preparation and calendar management.
In addition to my primary role, I have pursued part-time positions that have allowed me to enhance my skills in social media management, content creation, customer engagement, and the setup of Google and Facebook Ads.
I also possess proficiency in creative tasks such as creating infographics, photo editing, and developing digital marketing content.
Here is a list of software that I am adept at using:
Google Suite
MS Office Suite
Canva
Gimp
Adobe Photoshop
Survey Monkey
Salesforce
I am highly motivated, and my commitment to staying organized and on top of tasks aligns with my main goal as an administrative assistant.
I look forward to hear from you!
Cheers,
Patricia