Salesforce Developer -- 2

ekSource Technologies Pvt. Ltd. is an Information Technology Services and solutions company providing IT Consulting and Development Services, such as - Business Process Reengineering and Analysis; System Architecture & Design; Application and Product development and implementation; and Software Integration and Customization services. It is a wholly owned subsidiary of eksource Technologies, Inc, a US-based company that has been in business since 2008 with headquarters at Herndon, VA and development centres in Nashville, TN and Pune, India. ekSource was founded on a desire to create a business that challenged the traditional values, behaviours, and attitudes of many of the established consultancies and IT service companies. We pride ourselves on the ability to run projects smoothly and efficiently. We are strong and diverse, committed, and steadfast, inventive, and resourceful, young and dynamic.  What we do: ekSource excels in building teams with strong functional knowledge and technical expertise. ekSource partners with leaders in the industry to fully harness their potential and bring the right solutions for our clients’ and partners’ Business. Our core capabilities are in Mobile and Web Application Development, Product Engineering and Development, Web API Development and Integration, Predictive BI analytics, Cloud solutioning. We align with our client’s business needs to provide efficient technology-agnostic solutions to their business problems. We leverage Microsoft .NET, Java/J2EE, Android, iOS, Big Data and UI/UX technologies to execute IT solutions and product development. We use ‘ekSource Agile’ as our Delivery method with a focus towards Continuous and iterative development deliveries and builds with viewable progress to the client. For more information on the company, you can visit our website www.eksource.com. Job Description: As a Salesforce Lead, you will play a pivotal role in the implementation, customization, and enhancement of our Salesforce platform, focusing on Sales Cloud, Marketing Cloud, and Service Cloud functionalities. You will work closely with cross-functional teams to ensure the successful integration and utilization of Salesforce to streamline business processes and drive efficiency across departments. Role: Lead Salesforce Developer  Primary Skills: Sales Cloud, Marketing Cloud, Service Cloud Experience: 5+ years  Location: Pune Duration: Full Time What you get to do: Lead the design, configuration, and implementation of Salesforce solutions, primarily in Sales Cloud, Marketing Cloud, and Service Cloud modules. Collaborate with stakeholders to gather requirements, analyse business needs, and translate them into scalable Salesforce solutions. Customize and extend Salesforce functionalities through custom objects, workflows, process builders, and other declarative tools. Develop and maintain integrations between Salesforce and other business systems to ensure data consistency and seamless workflows. Architect and develop marketing automation solutions within Salesforce Marketing Cloud. Design and implement complex customer journeys, email campaigns, and integrations. Ensure seamless data flow between Marketing Cloud and other Salesforce clouds. Oversee the development of Service Cloud solutions to streamline customer support processes. Lead the customization of case management workflows and knowledge base solutions. Design and implement scalable and maintainable solutions using Apex, Visualforce, Lightning components, and other Salesforce technologies. Conduct code reviews and ensure best practices in development. Provide technical guidance and mentorship to junior team members, fostering a collaborative and growth-oriented environment. Drive user adoption through training sessions, documentation, and continuous support to ensure maximum utilization of Salesforce capabilities. Stay updated with Salesforce releases, best practices, and industry trends to recommend and implement innovative solutions. What you need to succeed: 10+ years of experience as a Salesforce professional with a strong focus on Sales Cloud, Marketing Cloud, and Service Cloud. In-depth knowledge of Salesforce configuration, customization, and administration. Proven experience in implementing and integrating Salesforce solutions across multiple departments. Strong understanding of CRM processes and best practices. Collaborate with stakeholders to understand and translate business requirements into technical solutions. Excellent communication skills with the ability to interact effectively with stakeholders at all levels. Strong problem-solving skills and the ability to work in a fast-paced, dynamic environment. Good to have: Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant) are highly preferred. Education Qualification: Bachelor’s degree or equivalent in computer science, Information Technology, or relevant field.