L1 customer support agent jobs

...trading events, balance updates, referral bonuses, and system alerts. 8. **Integrated News and Insights**: - Include a newsfeed for market insights and updates to keep users informed of trading opportunities. 9. **Withdrawal Limits and Fees**: - Allow admin-defined withdrawal limits and dynamic fees based on transaction size or network congestion. 10. **Multilingual Support**: - Enable localization to support multiple languages for a global user base. 11. **Dark Mode/Light Mode**: - Provide a customizable UI option for user convenience. 12. **API Access for Developers**: - Offer API keys for advanced users to create custom integrations or run algorithmic trading bots. ### **Technical Considerations:** 1. **Scalability**: - Ensure the platform can h...

...The goal is to enable seamless access to influencer data and campaign metrics for our users. This integration will support automated data fetching and provide insights for influencer marketing campaigns. Key Features to Implement: Instagram Integration: Fetch metrics for posts, stories, reels (e.g., reach, impressions, replies, sticker taps). Access profile data (e.g., follower count, username). Comply with Instagram Graph API guidelines. TikTok Integration: Retrieve video performance analytics (views, likes, shares). Access user profile data. Snapchat Integration: Fetch insights for Snapchat Stories. Support integration with Snap Kit APIs. Facebook Integration: Access page and post insight...

...Details Page, optimized for both desktop and mobile experiences. The page should include well-organized content layouts, clear call-to-actions, and technical considerations for scalability and SEO optimization. Phase 4: Add Detail Page Development & Form Integration Create the Add Detail Page, including the integration of forms for data submission, ensuring a seamless UX/UI design. The page should support smooth user interactions and robust error handling, with attention to accessibility and validation mechanisms. Ongoing: Refinement of Brand Style & Consistency Throughout each phase, refine and finalize the brand style and color scheme, ensuring consistency across all pages. This includes working with the overall layout, typography, iconography, and imagery to maintain...

...out mobile application. The name of the app is Alexi. All icons for the said app are available and some work was being done on it though never completed. The said app allows a user to enter to supermarket or store and use their phone camera to scan the barcode of the items to cart and then checkout with payment using mobile or visa. Therefore supermarkets would be onboarded as clients. When a customer enters one that is onboarded, the app can strictly show you the supermarkets nearby and when u are within the geolocation of the supermarket, it allows you to scan the products. Scanning is of the barcode of the product and not the qr code, then pushes your selected products in the cart, then you pay using the same platform with mobile money or visa. At the end of the payment, you a...

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I am in search of a dedicated and team-oriented literary agent for my completed children's adventure book, aimed at 8-12 year olds. Key Requirements: - Proven experience as a literary agent - Excellent communication skills for effective teamwork - A strong network within the children's book publishing industry - Passion for children's literature, particularly in the adventure genre The ideal candidate will be able to help bring my story to young readers around the globe.

I do a lot of marketing I need professional & high quality SEO especially offpage now & long term I’m looking for someone with upgraded link databases to offer modern SEO work relevant to the customer needs, industry and niche Don’t bid if you have old databases & not willing to adjust/upgrade your link building strategy to offer the best service. We want reliable results In your proposal let me know your process Ready to hire Thanks Start your proposal with “Modern SEO” so I know you are serious

I'm looking for a Salesforce expert who can help me enhance our customer service, specifically focusing on case management. The goal is to make case handling faster, better organized, and easier to track. Ideal Skills and Experience: - Proficient in Salesforce, particularly in case management features - Strong problem-solving skills to identify areas of improvement - Experience in customer service management - Ability to provide training or guidance for team members on new processes or systems

I'm seeking a dedicated Virtual Assistant with a strong focus on data validat...dedicated Virtual Assistant with a strong focus on data validation and cleaning, specifically using Google Sheets. I need a professional who can help streamline my workload and tackle a variety of administrative tasks. Key Responsibilities: - Data validation and cleaning using Google Sheets - Potentially managing emails and scheduling appointments - Handling spreadsheets and other administrative support Ideal Candidate: - Detail-oriented with strong organizational skills - Experienced in data entry and administrative tasks - Proficient in using Google Sheets - Committed to providing timely and reliable task completion I look forward to discussing how you can help me save time and focus on growi...

I'm on the lookout for a seasoned personal assistant to support an executive in our company. The ideal candidate should be based in India, speak fluent English, and have significant experience in administrative tasks, research and consultation, as well as communication and scheduling. The job will be remote. Key Responsibilities: - Handling various administrative tasks - Conducting research and providing consultations - Scheduling and managing communications Ideal skills and experience: - Over 6 years in a senior-level assistance role - Fluent in English with excellent communication skills - Background in how to open a foreign company in India preferred - Proficient in managing administrative tasks and conducting research Please note that a key preference for this role is a ...

I am encountering intermittent network connectivity problems with my Oracle RAC setup and need an experienced Oracle RAC Administrator to assist with troubleshooting and support. - Primary Task: Troubleshooting network connectivity issues. - Specific Focus: Resolving intermittent connection drops affecting the Oracle RAC. The ideal candidate will have a strong background in Oracle RAC, with proven experience in troubleshooting network connectivity issues. Experience with Java connectivity is a plus. The goal is to restore stable network connectivity and prevent future interruptions. The problem I am encountering is Java programs keep encountering 'The Network Adapter could not establish the connection at ()'. However the issue

1. Project Overview This document outlines the specifications for developing an application to deliver seamless luggage delivery and storage services. The application will streamline user interactions, support multiple service offerings, and include backend integrations to optimize operations. ________________________________________ 2. Objectives • User-Friendly Design: Develop an intuitive interface that simplifies booking and tracking processes. • Multi-Functional Services: Offer luggage delivery, storage, and cross-province transportation. • Operational Efficiency: Automate workflows for bookings, notifications, and real-time tracking. • Scalability: Ensure the system is scalable to handle increased user load and new features in the future. __________________...

To prepare, process, and analyze remote sensing imagery for specific applications, ensuring data accuracy and quality visualization to support decision-making for a remote sensing platform. Scope of Work: The freelancer will be responsible for the following tasks: Data Collection and Preparation - Identify and acquire suitable remote sensing imagery from public or licensed sources (e.g., Sentinel, Landsat, MODIS, etc.). - Process raw satellite data into usable formats (e.g., orthorectification, georeferencing, radiometric corrections). - Apply spectral indices (e.g., NDVI, NDWI, NDBI, NDMI) for specific applications (e.g., crop health monitoring, urban sprawl detection, greenhouse gas tracking). Generate thematic maps, visualizations, and overlays for specific geographical and ti...

I need to setup enviroment for playwright testing with all best practice with customer panel and monitoring

...optimize overall ratings. This remote position is ideal for someone with excellent communication skills, a keen eye for detail, and a collaborative mindset. Key Responsibilities: 1. Monitoring and Managing Reviews: Regularly track customer reviews and ratings across e-commerce platforms like Amazon, Flipkart, and social media channels. Identify critical reviews and coordinate with internal teams to resolve underlying issues. Ensure a consistent flow of positive reviews through ethical and targeted strategies. 2. Collaboration with Teams: Work closely with customer service teams to address concerns raised in reviews. Partner with product and operations teams to implement feedback and improve the quality of products or services. Collaborate with marketing teams to create ca...

I'm a small business owner based in Bangalore, and I'm seeking a chartered accountant to assist with my professional tax. Key Requirements: - Expertise in ensuring compliance and thorough documentation for professional tax purposes. - Ability to calculate my tax and assist with filing. Please note, this is a one-time requirement and not ongoing support.

...manage, and analyze their employees' working hours. The system will be available as a browser-based tool and a mobile app and will support the integration of physical time clock devices. Additionally, the tool will include features for vacation planning and approval. ##### **1.2 Project Scope** The project will cover the development of the following components: - Browser-based time tracking tool - Mobile app for iOS and Android - Integration with physical time clocks - Module for vacation planning and approval - Licensing functionality for subscription-based distribution --- #### **2. Functional Requirements** ##### **2.1 Time Tracking** - **Browser and App Support**: Employees can log their working hours via a web browser or mobile app. - **Physical Time Clocks**:...

I am looking for an AI expert who can help me boost customer engagement for my health coaching and supplements business. Key Responsibilities: - Develop AI-driven strategies to enhance customer interaction and engagement. - Create personalized health plans using AI, which includes individualized nutrition plans and health progress tracking. - Implement content creation, FAQ chatbots, and Lead chatbots to facilitate customer engagement. This project is ideal for freelancers with: - Proven experience in AI application in health and wellness industry. - Expertise in customer engagement strategies. - Skills in creating personalized health plans using AI. - Experience in developing and implementing chatbots. I am looking forward to your bids.

...clean multi-service business website on Wix. The site will represent my business which provides water damage services, mold remediation, drywall repairs, junk hauling, demolition, and delivery services. Key features of the website: - Multiple service pages covering each of our offerings - A sleek, user-friendly homepage - A contact form for inquiries - An integrated Live Chat feature to enhance customer interaction - A portfolio/gallery section to showcase our work - An online booking system for convenience - SEO-friendly content to boost our online visibility I would like the website to be mobile-optimized and designed with a modern and clean aesthetic. It is essential that the freelancer has a strong understanding of Wix, as well as experience in web design and development. P...

I'm looking for developer that will setup server for playwright automation testing. With best practice and whole Customer panel to monitor test results and notification in case of failure.

I require full-service representation to navigate the greencard and naturalization process. This includes assistance with preparing and filing the greencard application forms, naturalization application forms, and potentially, the affidavit of support forms. Key Responsibilities: - Full-service representation in the greencard and naturalization process - Preparation and filing of relevant application forms - Assistance with the affidavit of support forms, if necessary - Help gathering necessary supporting documents While I have some supporting documents ready, I will need assistance in gathering the remaining necessary paperwork. Ideal candidates should have extensive experience in the greencard and naturalization process, with a proven track record of successful ap...

I need a professional lawyer to draft a comprehensive prenuptial marriage contract for me. The contract should cover my business interests, savings accounts, and financial investments. It should also include specific clauses like future income, spousal support provisions, allocation of debts and liabilities, and protection of all my existing bank accounts and assets. Ideal skills and experience for this job include: - Expertise in family law and contract law - Experience in drafting prenuptial agreements - Understanding of asset protection - Ability to include complex clauses in legal contracts - Attention to detail - Excellent communication skills.

...for performance and scalability. Security & Optimization: Ensure the application is secure from common vulnerabilities (e.g., SQL Injection, XSS). Optimize for fast load times and a smooth user experience. Testing & Maintenance: Provide thorough testing (unit, integration, end-to-end). Offer post-launch support and maintenance for a specified period. Deliverables: A fully functional online learning portal. Source code with documentation. Deployment and setup instructions. Post-launch support for a mutually agreed period. Preferred Skills: Proficiency in React.js, Node.js, Express, MongoDB. Experience with payment gateway integration. Familiarity with deploying web applications to cloud platforms. Strong understanding of web security best practices. Timeline:1 mo...

I'm looking to create a fully functional web-based Delivery marketplace. This platform will allow customers to post items for delivery, and let the admin connect them to drivers. Key Features: - Cross-platform accessibility: The site should function seamlessly on both Desktop and Mobile web. - Customer Interface: Customers will be able to take photos of their items, provide detailed instructions, specify destinations, and set proposed delivery prices. - Real-Time Updates: Customers will receive updates on the delivery status, with pictures and details at each stage: Transit, Picked and Delivered. - Feedback System: A 5-star rating and feedback mechanism for deliveries. Driver Accounts: - Privacy: Driver accounts will be private and not publicly accessible. - Funct...

...engineering knowledge to effectively communicate product benefits and specifications. - Develop and maintain relationships with key industry stakeholders. - Market Research and Analysis: - Identify potential customers for the company’s fabrication and machining services, including subcontracting opportunities with OEMs. - Analyze market trends, competition, and customer needs to tailor marketing strategies accordingly. - Track changes in global manufacturing demands, particularly in target regions. - Client Acquisition and Relationship Management: - Develop and implement marketing strategies to attract and retain clients. - Build strong relationships with existing OEMs and identify new busines...

...you will read can include, but may not be limited to, the following topics: - Natural Conversations: spontaneous conversations on various topics themed conversations with the goal of retrieving information planning conversations between one person and an assistant creative use conversations where one person instructs the other to compose stories, poems, or jokes - Customer Service Use Cases: one person is talking with a customer service rep for various reasons, such as placing an order, arranging a return, reporting an issue with a product or service, or obtaining account access General requirements Native or bilingual proficiency in German (de-DE) Proficiency in written English Ability to deliver very expressive dialogues and professional performances, conveying the corr...

...Key Responsibilities: - Configure SharePoint and OneDrive: Assist with file organization and structure, permissions and access control, and integration with other tools. - Security and Compliance Setup: Ensure our MS 365 environment is secure and compliant with relevant standards. - Workflow Setup: Develop and implement workflows according to our specific business needs. - Copilot Integration: Support with the integration of Copilot into our MS 365 environment. Ideal Skills and Experience: - Extensive experience with MS 365 Business Premium. - Strong knowledge of SharePoint and OneDrive. - Proven track record in configuring security and compliance settings. - Excellent understanding of workflow setup within MS 365. - Experience with Copilot integration. - Strong organizational s...

...with the best ingredients nature has to offer. Peel to unlock your health transformation secrets." Middle Panel Message: "Scan the below QR code to access your free bonuses* which include: A 30-minute consultation with a nutritionist A 30-minute consultation with a personal trainer Exclusive health blueprints: Unlock your body's full potential *Note: These bonuses can only be used once per customer" Bottom Panel Feature: QR Code from attached Google Doc (please see the linked Google Doc at the bottom of this document for the QR code image for inspiration and to base the remainder of the design off of) Design Requirements Theme: The design should convey health, empowerment, and trust. Use elements that reflect wellness, simplicity, and elegance. Color P...

...solutions, including automated call handling, missed call text back, AI-powered customer service, automated review replies, appointment scheduling, and marketing workflows. The video will serve as a key tool for marketing and sales, so clarity, professionalism, and an engaging presentation are essential. The ideal candidate will have experience in creating demo or explainer videos for SaaS products and can guide us on whether access to the platform is required to deliver the best results. Key Responsibilities 1. Understand the Platform: Gain a strong understanding of the platform’s features, especially: • AI-powered inbound call answering and missed call text back. • Automated customer service (FAQ/chat support via AI). • Auto review repli...

...application to annotate VCF files from whole-exome sequencing. The tool should use either ANNOVAR or VEP for variant consequences, reference local gnomAD and ClinVar databases for allele frequencies and clinical significance, and output an annotated CSV or TSV file. Key Requirements - Must run locally without internet connectivity. - Incorporate local gnomAD and ClinVar data (no external API calls). - Support ANNOVAR or Ensembl VEP (developer can recommend which is more suitable for a fully offline workflow). - Capture essential variant details, including gene/transcript info, predicted impact, and any other relevant annotations from the chosen tool. Input/Output - Input: Standard whole-exome VCF file(s). - Output: Annotated variant file in CSV or TSV. Local Databases - Us...

...sales and revenue. Responsibilities: Shopify Store Design and Setup: Create a visually appealing and user-friendly Shopify store that aligns with the brand's identity and target audience. Customize Shopify themes or build unique themes to enhance store functionality and aesthetics. Ensure the site is mobile-optimized and responsive across all devices. Conversion Rate Optimization (CRO): Analyze customer behaviors and identify bottlenecks in the purchase journey. Implement best practices for layout, navigation, and product page design to increase sales conversions. Use A/B testing tools to experiment with designs, headlines, and CTAs for better results. Product Listing and Management: Organize and upload product listings, ensuring all descriptions, images, and details are...

I'm looking for a custom-built AI that can serve as a versatile call assistant, primarily aimed at the contractor industry. The AI should be cloud-based and designed to support both English and Spanish. Key features include: - Handling and transferring phone calls - Learning from websites or Google My Business - Using a realistic, bilingual voice - Transcribing and summarizing calls - Sending text messages to notify of incoming call - Fully customizable for future enhancements - Multi-business support on a single platform - Naming each AI instance - Emailing messages derived from phone calls - Recognizing and tracking repeat callers - Returning calls from hang-up callers -Ability for this AI to be scaled and sold as a subscription to other business The ...

Objectives of this role Conducting outbound calls to potential customers to promote our products or services. Building rapport with customers, understanding their needs and providing tailored solutions to generate leads and drive sales. Addressing customer concerns and overcoming objections to influence buying decisions through persuasive sales conversations. Collaborating with sales teams to schedule appointments, demos or consultations for qualified leads. Achieving or exceeding individual targets and goals. Responsibilities Conduct outbound calls to prospective customers, using your persuasive skills to promote our products and services effectively. Engage with potential customers in a professional and persuasive manner, clearly articulating the features, advantages and benefits...

We are looking for a dependable bulk SMS and MMS provider to support our business communication needs. Here’s what we’re looking for: -Daily Messaging: Ability to send large volumes of SMS and MMS messages daily. -Delivery Rates: High deliverability and reliability for both SMS and MMS. -Integration: API integration with our current CRM and systems. Please provide a scalable and efficient solution to meet our needs.

I'm in need of a designer who can create an STL file for a low-detail prototype part. The part is a spoon mechanism that fits into a bottle lid. Ideal skills and experience for the job: - Proficient in CAD software for 3D modeling. - Experienced in designing for 3D printing. - Understands mechanical design principles. P...mechanical design principles. Please note, the design does not need high detail, but it does need to be functional. I already have a stock design however it requires minor tweaking. The handle of the small spoon needs to be circular to fit inside the lid comfortably to be used to scoop out the materials. See attached photos The design will not require hollow sections, interlocking parts, or support structures. Your task is to create a suitable STL file f...

...project. The role will involve enhancing pathfinding capabilities to improve both performance and efficiency across various scenarios. This project is ideal for someone who enjoys tackling complex problems and can deliver reliable, high-quality solutions. Responsibilities: Develop and fine-tune pathfinding algorithms to ensure superior navigation performance. Design and test heuristic methods to support effective algorithm functionality. Optimize existing algorithm frameworks to minimize computational demands. Conduct rigorous testing to ensure the algorithms' robustness and accuracy. Maintain clear and comprehensive documentation of development processes and outcomes. Required Skills: Proficient in Python, with practical experience in Jupyter Notebooks. Deep understanding ...

...remote jobs on my behalf. Initially, I need assistance applying to 15 different entry to mid-level positions at 15 unique companies within 2-3 days. - I will provide my resume, which you'll use to tailor applications. - You'll create a Google Track sheet for me, updating it with each job application, including details on the job and the company and the link to the job posting. - The roles should support remote work, including the flexibility to work from outside the USA, and ideally be within analytics, research, or policy fields. Additionally, these positions should align well with my skills and experience, making my resume competitive for consideration. If a job does not meet these criteria then it would not meet the requirements as a valid application. - The prefe...

...validation (but also the client) will be resolved. Including one of your own validation attribute (ie one you created yourself!). The user registration and login -> a total of at least 2 rolls (admin, customer/client, or manager/editor, etc.) will be allowed. Admin has all rights and can manage everything. The manager function is that it manages the system in areas where it interacts with customers/clients (eg in the case of e-shop they are products, orders, invoices, etc.), but cannot change the critical properties of the system (users, roles, access rights, Web application settings, etc.). The customer/client uses the system for the purposes for which it is intended (for example, in the e-shop buys products, creates orders for themselves, only views their own orders, ...

As a non-profit operating an animal rescue therapy farm, we're seeking a skilled professional for grant research and application. Our primary goal is to secure funding to support our operations. Ideal Skills and Experience: - Proficiency in grant writing and research - Understanding of non-profit funding landscape - Passion or interest in animal welfare/therapy - Excellent communication skills - Experience with operational funding applications

*Job Overview* : We are seeking an experienced STATA Analyst to conduct advanced econometrics statistical analysis on firm-level microdata. The ideal candidate will have expertise in working with panel data, applying econometric models, and generating actionable insights to support research and decision-making. *Key Responsibilities* : - Perform data cleaning, preparation, and validation for panel data. - Conduct econometric analyses using STATA, such as fixed-effects, random-effects, and difference-in-differences models. - Interpret and report results with clear, concise summaries and visualizations. - Collaborate with the team to refine research objectives and provide data-driven recommendations. - Ensure compliance with data security and confidentiality protocols. *Qualificat...

...exceptional customer service and a knack for efficiently managing tasks in a digital environment. As the first point of contact for customers, you will play a crucial role in ensuring high satisfaction levels, resolving issues, and supporting the smooth operation of our customer service processes through Gorgias and Shopify. At iTechworld, we value innovation, teamwork, and determination. We believe in rolling up our sleeves and getting things done. Our team thrives on collaboration, and we’re looking for a dedicated, detail-oriented professional who can help us maintain our commitment to excellence. Responsibilities and Duties - Handle customer inquiries professionally through Gorgias, including incoming service, fault, or repair requests. - Provide initial...

...business needs. - Create effective sales funnels tailored to our detailing services. - Implement and optimize chatbots for improved customer engagement and support. - Develop automated workflows for lead generation, appointment reminders, and follow-ups. - Set up scheduling functionality for clients to book appointments on their own. - Include appointment reminders to reduce no-shows and enhance client experience. - Enable clients to change their service level for appointments, allowing them to easily drop down or upgrade tiers in our wash or detail programs. - Integrate GoHighLevel with our existing tools and platforms as needed. - Provide training and support on how to use GoHighLevel effectively. *Requirements - Proven experience with GoHighLevel, including set...

I need immediate support to pay both my federal and state estimated taxes. I plan to make the payment via credit card. I do not require help calculating the tax amounts, but I would appreciate assistance with the payment process. Ideal freelancer for this project would have: - In-depth understanding of US federal and state tax systems. - Experience with tax payment procedures, particularly via credit card. - Ability to provide immediate assistance.

ASIN B0DR374DVQ. Not displayed in search results. Customer support said to optimize keywords. I'm seeking an experienced Amazon SEO specialist to optimize the keywords on my listing. Specifically, I want to focus on long-tail keywords to increase the visibility of my product. Please apply if you have a proven track record of improving Amazon listings and enhancing product visibility through effective keyword strategies.

I need a responsive website that allows customers to upload residential property information and facilitates the matching of renters and buyers. The site should support: - Users uploading property info - Users searching for properties - The system matching renters with buyers

...website requires an improved transliteration system that converts English text input to accurate Punjabi (Gurmukhi) script in real-time. The current system needs significant enhancement to handle natural English input and provide precise Gurmukhi output. Technical Requirements - Integration of Google Input Tools API or equivalent transliteration solution - Real-time conversion functionality - Support for natural English text input - Accurate Gurmukhi script output - Handling of common English spelling variations - Seamless integration with existing Shopify infrastructure Required Skills - Shopify development experience - Proficiency in JavaScript/API integration - Knowledge of Punjabi (Gurmukhi) script - Experience with transliteration systems - Understanding of Unicode and cha...

IF YOU BID ONE FEE, THEN INCREASE IT AFTER WE CHAT, I WI...folders. 3. Import data from current multi-site that have 2 databases. If importing data from current multi site that is not possible, then you will have to wait for me to reinstall the themes and ALL plugins to be sure your multisite setup works. Here are the PAID plugins that MUST work once you complete your setup: a. Single Signon - User Sync that allows user to sign in only once to access customer profile, purchases, etc. b. Currency Switcher c. GTranslate d. Global Cart so user pays in ONE Cart for purchases from both sites. Don't ask me to release any part or all of the milestone if these are not working. If you cannot complete the project as stated above, you must release the milestone funds. Thanks for ...

I'm seeking an experienced machine learning engineer to create a personalized health recommendation system. The system w...and preprocessing relevant data - Selecting and training a suitable machine learning model - Deploying the model via an AI/ML platform The ideal candidate will have extensive experience with machine learning and data preprocessing. You'll need to create a system that improves its recommendations over time by leveraging user feedback. Additional features should include reminders and community support to boost user engagement and effectiveness. Skills Required: - Machine Learning - Data Preprocessing - AI/ML Deployment - User Engagement Strategies The end goal is a system that ultimately assists users in making informed health decisions based on thei...

Hello, I am seeking a proficient web developer to construct a comprehensive online food ordering system. The application will comprise three distinct user interfaces: one for the customer, one for the restaurant administrator, and one for delivery personnel. Customer Interface: - The customer interface should facilitate menu browsing and ordering, order tracking, and payment processing. - It is paramount that this interface be intuitive, user-friendly, and responsive. Restaurant Administrator Interface: - This interface will enable the restaurant administrator to manage menu items, monitor and manage orders, and generate sales reports. - The capability to promptly update menu items and track orders in real-time is essential. Delivery Personnel Interface: - While sp...

I need a repair order designed in FILLABLE PDF format, identical in style to a sample I've provided. The order should encompass: - Customer details - Repair details - ETC Ideal candidates should have experience in PDF design and be detail-oriented to match the style of the sample perfectly.