Customer service agent duties and responsibilities jobs

I need an expert PHP developer to make ...modifying the front-end design, back-end functionality, and performing necessary database updates. Key Responsibilities: - Implementing Front-end Design Changes: While I haven't specified exact improvements, a keen eye for design and user experience will be beneficial. - Modifying Back-end Functionality: The primary focus will be on adding new features. This will require creativity and a deep understanding of PHP. - Performing Database Updates: As needed, to support the changes. Ideal Skills: - Proficient in PHP, front-end technologies (HTML, CSS, JavaScript), and database management systems. - Experience in full-stack web development. - Ability to identify and implement design improvements. - Proble...

...skilled freelancer to oversee regular updates and implement strategies to boost traffic on several websites. This role involves weekly content updates, monthly newsletter integrations, and strategic discussions via video calls. This will be monthly ongoing work. Key Responsibilities: - Regular updates of blog posts, product updates, event announcements, and general site content - Monthly integration of newsletter content - Implementation of traffic-driving strategies, primarily focusing on Email Marketing and SEO Optimization - Weekly video call strategy discussions Required Skills: - Proficient in content management and website maintenance - Experience with Email Marketing and SEO Optimization - Good understanding of community interact...

I'm looking for a talented video creator to produce entertaining YouTube videos focused on trending updates in the celebrity world. The ideal candidate should have experience and skills in incorporating visual effects, voiceovers, and text overlays into their videos. Key Responsibilities: - Create engaging and entertaining YouTube videos on trending celebrity updates. - Use visual effects to enhance the video and keep viewers entertained. - Incorporate voiceovers to provide commentary and add a personal touch. - Use text overlays to emphasize key points and keep viewers engaged. Ideal Skills and Experience: - Proven experience in video production, particularly for YouTube. - Strong understanding of the celebrity niche. - Excell...

I am seeking a SIP trunk provider account primarily for customer support. The requirements for this account include: 1️⃣ Billing based on actual call duration to ensure cost-efficiency. 2️⃣ Fixed caller ID for all calls, simplifying identification for our clients. 3️⃣ Capability to make calls to China. The ideal provider should be able to offer 24/7 customer support, assisting us in maintaining seamless communication.

I'm seeking a WordPress specialist to enhance my site's backend SEO and manage ongoing updates and maintenance. Additionally, as my psychology practice expands, I need a social media expert to help grow our online presence. Key Responsibilities: - Implement keyword optimization and refine meta tags and descriptions for SEO. - Regularly update the website with new pages and design changes. - Fix bugs and issues as they arise. - Ensure regular site backups and security checks. - Leverage social media platforms to increase visibility and audience engagement. Ideal Skills: - Proven experience with WordPress and backend SEO. - Strong web design and troubleshooting skills. - Expertise in social media manage...

I'm looking for a versatile video editor and content creator to help with editing my YouTube videos, Shorts, and Reels. The ideal freelancer will have experience with all stages of video editing, including basic cuts and transitions, advanced editing like effects and color grading, and audio editing with sound effects and music. Key Responsibilities: - Edit various types of video content for YouTube, Shorts, and Reels - Adapt editing style to fit different themes, from professional to casual and humorous - Collaborate with me on content creation

I'm looking for a seasoned Shopify expert to help optimize my store for conversions. This will involve analyzing customer data and heat maps, and implementing changes based on these insights. Key Areas for Optimization: - Homepage - Product pages - Checkout process Data Utilization: - I have access to real-time analytics on user behavior and app performance, which we will leverage to enhance the user experience. UX Aspects to Improve: - Navigation flow - Loading speed - User interface design - Overall conversions Ideal Skills: - Expertise in Shopify and eCommerce optimization - Proficient in data analysis and interpretation - Strong understanding of UX/UI principles - Proven track record in improving Shopify store conversions

We seek a skilled Flutter developer to build out key functionality and interface elements for our dating application. The app is currently built using FlutterFlow but requires integration with Firebase services to power its core matching and chat features. Top priorities include establishing a backend connection in Firebase and implementing user authentication via the provided SDK. Additional responsibilities involve designing and coding a launch splash screen to display the app name and brand colors upon opening. Bidders should have proven experience building similar real-time applications with Flutter and a nopSQL database like Firebase. The selected candidate will work collaboratively with our product team to ensure features meet specific...

...social media outreach, and cold calling. - Conducting market research to identify potential clients and opportunities. - Ensuring top-notch customer service interactions with clients and stakeholders. Qualifications: - A strong desire to succeed and grow (hungry). - Your primary objective will be to increase lead generation. - Prior experience working in a Digital Marketing Agency. - Excellent analytical skills for data gathering and interpretation. - Exceptional verbal and written communication skills. - Proven experience in lead generation and market research, preferably from an agency offering digital marketing services. - Strong customer service skills with the ability to effectively interact with...

I'm in need of an expert Full Stack .Net De...development of a software tool. This project is currently in the development stage, and I could use some help with the frontend, backend, and database design. Key Responsibilities: - Frontend Development: Designing and implementing visually appealing and user-friendly interfaces. - Backend Development: Building robust and efficient server-side applications. - Database Design: Creating a well-structured and efficient database to support the application. Ideal Skills and Experience: - Extensive experience with .Net framework. - Proficiency in both frontend and backend development. - Strong skills in database design and management. - Prior experience in software tool deve...

I'm in need of a freelancer with strong data entry skills and creative writing abilities. The project revolves primarily around data entry, followed by crafting engaging product descriptions. Key Responsibilities: - Data Entry: Accurately inputting data into specified systems. - Content Creation: Writing captivating product descriptions. Ideal Skills: - Proficient in data entry. - Excellent command of the English language. - Creative and engaging writing style. - Experience in product description writing is a plus. I also need help with blog post topics, so a freelancer who is good at suggesting relevant and engaging content ideas would be a great fit.

I'm in need of a skilled photographer/videographer for an upcoming event (E-commerce Berlin Expo 2025). Dates and Time: 19th February 2025: 9:00 AM – 5:00 PM 20th February 2025: 9:00 AM – 5:00 PM Key Responsibilities: - Capturing high-quality photos of our team and booth during the event. - Recording event highlights, including quick attendee interactions and booth activities. - Delivering raw files only (no editing required). Ideal Candidate: - Extensive experience in event photography/videography. - Ability to capture both posed and candid shots. - Proficiency in delivering high-quality raw media files.

I'm looking for a talented live painter who can create a realistic piece during my wedding reception. It will be spring of next year around Vorhees, NJ Key Responsibilities: - Set up at the reception venue - Paint a realistic depiction of the event as it unfolds Ideal Skills: - Exceptional painting skills, with a focus on realistic styles - Experience with live painting, particularly at weddings - Ability to capture the essence of the event on canvas Please provide a portfolio of your previous work, particularly any live painting you've done at weddings.

I'm in need of dedicated customer support, specifically for handling phone inquiries in Arabic. Key Responsibilities: - Provide top-notch customer assistance over the phone - Handle inquiries, complaints and support requests Ideal Skills: - Proficient in Arabic, with excellent communication skills - Previous experience in customer support, particularly phone handling - Patience, empathetic nature and problem-solving capabilities

I'm seeking a professional with experience in assisting with the CBAP certification process. I need help primarily in filling out the application and crafting descriptions of my project work and responsibilities.

I'm seeking a proficient data provider specializing in customer demographics. The primary focus for this data will be executing effective marketing campaigns. Key Requirements: - Expertise in sourcing and delivering customer demographics data. - Understanding of data application in marketing context. - Ability to provide data in a timely and organized manner. Ideal Skills: - Data Analysis - Market Research - Customer Insights - Timely Delivery - Organized Data Presentation

I am looking for a professional to set up my Google Nest primarily for energy management purposes. Key Responsibilities: - Set up and configure the smart thermostat for optimal energy savings. - Implement energy usage monitoring features to track and manage energy consumption effectively. Ideal Skills: - Proven experience with Google Nest installation and setup. - Knowledgeable in energy management systems and smart thermostat control. - Capable of implementing effective energy usage monitoring strategies. Please note, I currently do not have any smart home devices that need to be integrated with the Google Nest.

I'm in need of a marketing strategist specializing in social media. The primary focus will be generating leads through well-planned and executed strategies on Facebook, Instagram, and LinkedIn. Key Responsibilities: - Develop a comprehensive lead generation strategy for Facebook, Instagram, and LinkedIn - Monitor, analyze and adjust strategies based on performance Ideal Skills and Experience: - Proven track record in social media marketing - Expertise in lead generation strategies - Strong analytical skills - Excellent understanding of Facebook, Instagram, and LinkedIn algorithms

I'm seeking a competent freelance web developer to assist with a project. I'm a web developer myself, but I'm struggling to find freelance work and need to generate income quickly. Key Responsibilities: - Collaborate on software development tasks - Contribute to web development projects - Implement and troubleshoot using web technologies Ideal Skills: - Proficiency in HTML, CSS, JavaScript - Experience with React, Vue, or Angular - Familiarity with Node.js, PHP, or Ruby on Rails - Strong problem-solving abilities - Excellent communication skills I appreciate any advice or assistance in getting started in the freelance world.

I'm looking for an interior designer to help me transform my living room into a traditional style. The primary focus will be on selecting and designing custom-built furniture pieces that fit this aesthetic. Key Responsibilities: - Meet with me online to discuss design options. - Propose and help source custom-built furniture pieces. - Ensure the overall design is cohesive and reflects a traditional style. Ideal Skills and Experience: - Proven experience in interior design, particularly in traditional styles. - Strong understanding of furniture design and sourcing. - Excellent communication skills for online meetings. - Ability to provide creative and functional design solutions.

We're seeking a skilled social media manager for our new practice supporting new and expectant parents. We are a team of clinical psychologists along with infant sleep and feeding experts, offering both face-to-face and telehealth services. Key Responsibilities: - Create engaging content for our Instagram, focusing on the video content we provide. - Manage our Instagram account, ensuring it aligns with our brand and reaches our target audience. - Post several times a week, with content ranging from our written materials to video snippets in a podcast style. Ideal Skills and Experience: - Proven experience in social media management, particularly Instagram. - Strong understanding of video editing and social media trends. - Experience ...

I'm seeking a professional to create a compelling PDF real estate ...a compelling PDF real estate listing presentation for me. Key Requirements: - The presentation should highlight my credentials as an agent and persuasive reasons for prospective clients to hire me. - It should be visually appealing and easy to understand, incorporating design principles that enhance the presentation of the content. - The use of engaging graphics and concise, impactful text will be key to capturing and holding the audience's attention. Ideal Skills and Experience: - Prior experience in creating real estate presentations. - Proficiency in graphic design and knowledge of design software. - Excellent understanding of the real estate market and...

Job Title: Content and Engagement Specialist (LinkedIn) About Us: At Peva Solution, we are dedicated to providing innovative solutions and creative expertise to our clients. We are seeking a talented and motivated Content Creator to join our team and enhance our LinkedIn presence. Job Description: We are looking for a creative and driven Content Creator to manage our LinkedIn account and grow our digital presence. The ideal candidate will be responsible for developing engaging content, managing our LinkedIn company page, and interacting with our online community. Key Responsibilities: 1. LinkedIn Management: * Maintain the primary LinkedIn company page and two employee accounts. * Post content, including AI-generated...

...Job Description: I'm looking for a highly skilled and experienced Senior Software Engineer to handle outsourcing project. The ideal candidate will have a strong background in building and managing cloud infrastructure for machine learning applications, following the MLOps model. This role is fully remote. I'm looking for an Asian developer who is willing to work across EST and PST hours. ● Key Responsibilities - Build and maintain scalable cloud infrastructure to support machine learning operations (MLOps). - Design, develop, and implement public and internal APIs. Create event-driven and streaming-based services for efficient data processing. - Develop and maintain batch data pipelines for machine learning on mas...

An e commerce website for High End Jewelry. Multi-page design to reflect high brand standards Products and services set up & written. subtle and bold visual theme. 1. A sleek and modern layout with pages like Home, Products, About Us, Blog, Contact, user creations and password support and more, reflecting our brand’s premium standards. Product Upload & Management, you will upload all the products provided by us, complete with high-resolution images, detailed descriptions, and proper categorization to ensure easy navigation. 1.1 Responsive Design: Make sure our website looks great on all devices by using responsive design techniques. This ensures a seamless user experience whether visitors are on desktops, tablets, or smartphones. 2. A...

...clients. Key Features: - Integrated payment and scheduling: The booking system should allow clients to schedule their cleaning services at their convenience and make payments seamlessly. - Automated email confirmations: Once a booking is made, an automated email confirmation should be sent to the client. - Client account management: Clients should be able to create and manage their own accounts, allowing them to track their bookings and payments. - Service reminders: The system should send automated reminders to clients about their upcoming services. - Subscription to our Services: We want to offer an option for clients to subscribe to our cleaning services. Weekly, Bi-Weekly, or Monthly Subscriptions Ideal Skills: - Proficient in web development ...

I'm seeking a proactive, persuasive, and passionate Bilingual Salesperson to join our team. Your primary focus will be selling physical products, engaging customers through both WhatsApp and Instagram. Key Responsibilities: - Responding to customer inquiries on WhatsApp and Instagram in a timely manner. - Resolving doubts and converting queries into successful sales. Ideal Skills and Experience: - Advanced command of both Spanish and English, oral and written. - Proven experience in customer service and sales. - A professional attitude and strong commitment as a freelancer. What We Offer: - 100% remote work with flexible hours. - Commission-based pay for sales made. Your proactive approach ...

I'm seeking a dynamic and engaging chatter to manage our relationships with subscribers on a premium website-based subscription account. Your role will encompass creating captivating content, interacting with subscribers in a fun and friendly manner, and effectively upselling our content. Key Responsibilities: - Swiftly responding to messages (2-5 min response time) - Initiating conversations to foster engagement - Building and maintaining strong relationships with customers to drive sales - Taking detailed notes on customers to personalize interactions and enhance engagement - Generating tips and direct sales The ideal candidate should have: - Experience in managing relationships on subscription platforms - A knack for creating capti...

I'm seeking a Marketing Director based in the Philippines for my Australian food delivery application. This role encompasses a range of responsibilities and requires a strategic thinker with a comprehensive understanding of all aspects of marketing. Key Responsibilities: - Developing innovative marketing strategies to capture a wide array of audiences including young professionals, families, and students - Managing engaging social media campaigns - Conducting thorough market research to understand trends and customer preferences Ideal Skills and Experience: - Exceptional understanding of social media, email marketing, and influencer partnerships - Proven track record in developing successful marketing strategies - Strong analyt...

...project. Your main tasks will include: Key Responsibilities: - Design and create cinematic visual effects, such as: - HUDs, light effects, and sci-fi holograms. - Simulations of natural elements like lightning, flame-like energy, and energy pulses. - Handle compositing and rotoscoping, specifically of character movements interacting with CGI elements. - Collaborate with our talented team of VFX artists across various disciplines. - Deliver high-quality work efficiently, meeting competitive turnaround times and reasonable rates. Ideal Skills and Experience: - Proven track record of creating visual effects for feature films or similar high-caliber projects. - Proficient in industry-standard software, such as Nuke, After E...

I am in search of a reliable and organized individual to manage dispatch services for my transportation company. This role primarily involves coordinating with drivers and managing logistics. Key Responsibilities: - Communicating with drivers to ensure timely pickups and deliveries - Overseeing the logistics process to maintain efficiency Essential Skills: - Exceptional interpersonal communication skills, as this role will involve frequent coordination with various stakeholders - A proactive approach to problem-solving, with the ability to think on your feet in a fast-paced environment Preferred Experience: - Prior experience in the transportation industry - Familiarity with Customer Relationship Management (CRM) tools, as this is a key software used ...

I'm in need of a proactive and skilled professional who can source a list of local small to medium sized businesses, specifically in the retail, service-based, and tech startup sectors. These businesses should ideally be in need of assistance with branding, web development, or marketing. I'm looking for 5-10 leads to start with that are from US, Canada, and EMEA markets I will be needing the name and address of the business, email address and linkedin of the owners of the company, and the reason why they're interested. Key responsibilities include: - Identifying and compiling a list of suitable businesses. - Reaching out to these businesses on my behalf. Ideal candidates should have experience in...

Let me know if any changes are needed here. I'll give you unlimited changes, I'll be by your side until you're satisfied. Because customer satisfaction is my main aim and objective. You may also come in a private chat for a better experience.

I'm a ...needs regular upkeep, and I need someone who takes pride in a job well done. Tasks Include: - Sweeping and mopping laminate floors - Cleaning the kitchen (this area requires extra attention) - Cleaning the bathroom - Washing dishes - Changing and washing bed sheets - Assisting with laundry - Keeping the living area clutter-free I have a small dog, so being comfortable around pets is a must. I use standard cleaning products, and I'm looking for someone who can work for 1.5 to 2 hours per week. The pay is $60 per service. Ideal candidates would be: - Detail-oriented and reliable - Experienced in housekeeping - Comfortable with small dogs - Able to work with standard cleaning products [Removed by Freelancer.com Admin for offsiti...

...Ads Manager to help generate leads through video ads on Instagram and YouTube. Key Responsibilities: - Develop and manage engaging video ad campaigns on Instagram and YouTube aimed at generating leads. - Utilize SEO and targeting strategies on YouTube and Instagram to maximize reach and lead potential. - Monitor and analyze ad performance and make necessary adjustments to optimize lead generation. Ideal Skills: - Proven experience in managing ads on Instagram and YouTube. - Strong knowledge of lead generation strategies. - Proficiency in video ad creation and implementation. - Excellent analytical skills to track ad performance and adjust strategies accordingly. If you have a knack for creating engag...

I'm seeking a seasoned Google Ads professional to manage and optimize my client’s campaigns. Key Responsibilities: - Regularly optimizing Google Ads to maximize lead generation - Implementing using clear operating procedures and fulfillment structures - Monitoring and eliminating bot activity to protect ad spend In your proposal, please include: - Your monthly pricing - Your detailed strategy and process - Previous results with supporting evidence Ideal candidates will have substantial experience working with B2B and B2C ads, coupled with a proven track record of successful lead generation via Google Ads.

I'm looking for a seasoned SEO professional to formulate and execute programmatic SEO strategy. The primary focus will be enhancing our search engine rankings, specifically on Google. I am open to outsourcing our SEO projects to you since we are an agency, given the right fit. Key Responsibilities: - Develop a detailed, effective SEO strategy - Execute the programmatic SEO strategy with no black hat techniques - Provide a clear pricing structure for services - Showcase previous successful SEO projects Key Skills and Experience: - Proven track record in improving search engine rankings - Proficient in all aspects of SEO: on-page, off-page, technical - Strong understanding of Google’s ranking algorithms and programmatic SEO - Excellent track record o...

... Key Responsibilities: - Feature Implementation: I have a list of features that need to be integrated into the app. Your expertise in this area will be crucial. - Bug Fixing and Testing: As we develop the app, we need to ensure that it is as bug-free as possible. Your role will involve identifying and fixing bugs, as well as overseeing the testing process. - Scaling Infrastructure: As we prepare for the app's eventual launch, we need to ensure that our infrastructure can handle the anticipated user load. Your experience in scaling infrastructure will be key. Platforms: The app is being developed for iOS, Android, and Web platforms. Ideal Skills: - Proven experience as a CTO or in a similar leadership role within a tech company. - Extensive knowledge...

My primary objective is to increase sales through ...through a robust internet marketing campaign. I am seeking a professional who can effectively drive traffic to my website and convert it into sales. Key Responsibilities: - Utilize social media, search engines, and email marketing to reach potential customers - Use videos, multimedia, infographics and images as part of the marketing content The ideal candidate should: - Have proven experience in internet marketing with a focus on sales generation - Be adept at using various platforms including social media, search engines, and email marketing - Have skills in content creation and marketing using videos, infographics, and images I am looking for someone who can deliver results and...

...our B2B advertisement campaigns. My company specializes in software development, web development, and social media marketing. There's potential for the freelancer to also contribute to our other social media marketing projects / outsource. Key Responsibilities: - Designing and executing lead generation campaigns primarily on Facebook and Instagram. - Developing Landing Pages to capture leads. - Utilizing advanced targeting strategies to optimize ad performance Ideal Skills and Experience: - Demonstrable portfolio showcasing previous campaign results - Proficiency in targeting techniques to drive successful outcomes - Strong understanding of B2B marketing dynamics - Experience with LinkedIn and Facebook ad platforms Success Metrics: - Cos...

...nutrient tracking, and personalized recipe recommendations to improve user engagement and dietary habits. Key Features 1. User Account Creation Users should be able to create accounts and input basic personal details such as: Name, age, gender, email, and password. Height and weight (to calculate BMI in the backend). Personal history of illnesses, Family history of illnesses (e.g., diabetes, heart disease). Enable secure login and account management, including password recovery. 2. Image-Based Meal Logging Image Upload: Users can upload images of their meals. The system identifies the dish using GPT4o and prompts for confirmation or manual input if needed. Follow-Up Questions: Ask predefined questions to refine meal details (e.g., servin...

I'm in need of a detail-oriented and strategic Amazon Listing Specialist, whose primary focus will be on creating and optimizing product listings to increase our sales on the platform. Key Responsibilities: - Conduct keyword research to effectively target potential customers - Write compelling product descriptions that enhance product appeal Ideal candidates should have: - Proven experience with Amazon product listings - Strong skills in keyword research and product description writing - A strategic mindset focused on driving sales Please note: The type of products to be listed has not been specified yet, so flexibility and adaptability are key.

I'm looking for an expert in Excel to create a fully automated monthly report template for me. This template will ...to create a fully automated monthly report template for me. This template will pull data from specific Excel files, organize it appropriately, and refresh the associated charts and presentations. Key Responsibilities: - Develop a fully automated Excel template that pulls data from given Excel files. - Ensure data is correctly placed in the report. - Update charts and presentations automatically. Chart Requirements: - The report will need to contain bar charts and pie charts. Ideal Skills: - Advanced Excel skills, including proficiency in creating macros. - Experience in data analysis and report generation. - Ability to create...

I'm in need of a Typescript specialist with experience in Solana and Telegram integration. Key Responsibilities: - Utilize Typescript for back-end development, focusing on Solana and Telegram. - Implement notification integration with Telegram. Ideal Candidate: - Proficient in Typescript. - Experience with Solana and Telegram preferred. - Strong back-end development skills.

To be done within 18 hours Consistent Font Professional Layouts for as many slides as you can get to(starting with title slide to the thank you slide, then the appendix slides in order of importanc...be done within 18 hours Consistent Font Professional Layouts for as many slides as you can get to(starting with title slide to the thank you slide, then the appendix slides in order of importance). If possible, try to improve the transparency and mockups used in the presentation. Try to, if you can, covert some of the customer application mockup screen-recordings to be in an iphone mockup. Here are some items I want in the quote: Critiques should be addressed, Consistent Branding Guidelines Used, Flow: problem, solution, recordings, market opp and Charts/Graphs: try to...

I'm looking for a chatbot powered by AI and Google products that can assist in generating text for research papers based on any documents I upload. The chatbot should primarily focus on creating concise and fact-based content, mirroring the style of formal academic writing. Key Responsibilities: - Generate text for research papers from uploaded documents. - Use a concise and fact-based style. - Prioritize a formal and academic tone. Ideal Skills: - Experience with AI and Google product integration - Strong understanding of research paper writing and academic language - Skills in chatbot development and programming - Familiarity with API calls for retrieving additional information

I'm looking for a skilled freelancer to build a Private Blog Network (PBN) site on WordPress that primarily focuses on content publishing, specifically blog posts. Key Responsibilities: - Design and develop the WordPress site with a focus on content publishing. - Regularly post well-written, SEO-optimized blog posts. - Implement necessary plugins including an SEO plugin, a Social Sharing plugin, and a Contact Form plugin. Ideal Candidate: - Proficient in WordPress with a strong understanding of PBNs. - Exceptional writing skills and SEO knowledge. - Experience with integrating and managing WordPress plugins.

I am seeking a professional with experience in film distribution, specifically targeting Amazon Prime Video in North America. Key Responsibilities: - Develop and implement a distribution plan for my documentary film on Amazon Prime Video and other streaming services - Ensure compliance with all platform guidelines and requirements - Utilize industry contacts to secure optimal placement and promotion Ideal Skills: - Proven track record in film distribution - In-depth knowledge of Amazon Prime Video's distribution process - Excellent networking skills within the film industry - Strong understanding of North American film market

Looking for a commission-based car sales representative in Saudi Arabia. Key Responsibilities: - Identify potential individual customers. - Presenting offers and negotiating deals. - Closing sales transactions. Ideal Skills: - Proven track record in sales, particularly in the automotive industry. - Excellent communication and negotiation skills. - Ability to identify and target potential customers.

I'm seeking a professional audio engineer to assist with the mixing and mastering of my soft, mellow, sad song. The goal is to convey a deep sense of melancholy and sorrow through the final track. Key Responsibilities: - Overall mixing and mastering of the song - Ensuring the music aligns with the intended soft, mellow, sad genre - Infusing the mix with a tone of melancholy and sorrow Ideal Skills and Experience: - Extensive experience in mixing and mastering music - Previous work with soft, mellow, sad songs - Ability to convey specific emotions through music - Proficiency in audio engineering software