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Karlha Stheffani D.
@KarlhaDiaz
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Customer Service | Virtual Assistant
$5 USD / Hour
・
Venezuela (12:42 PM)
・
Joined on January 11, 2021
$5 USD / Hour
・
Asistente virtual con más de 6 años de experiencia en gestión administrativa, creación de contenido y atención al cliente en entornos digitales. Experta en herramientas como Microsoft Office, Google Workspace, Canva y plataformas de redes sociales. Capaz de trabajar de manera proactiva, organizada y enfocada en mejorar la experiencia del cliente.
Verifications
Portfolio
Portfolio
Videos para Reels y Feed
Videos para Reels y Feed
Videos para Reels y Feed
Contenido de Instagram
Contenido de Instagram
Videos para Reels y Feed
Videos para Reels y Feed
Videos para Reels y Feed
Contenido de Instagram
Contenido de Instagram
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Experience
Asistente Virtual
Sep, 2023 - Present
•
1 year, 3 months
GAZAITDIGITAL
Sep, 2023 - Present
•
1 year, 3 months
- Programación de Correos Electrónicos
- Programación de Contenido para Redes sociales
- Copywriting para Correos y Contenido de Redes Sociales
- Atención al Cliente
- Diseño de Contenido para Redes Sociales
- Análisis de datos
Sep, 2023 - Present
•
1 year, 3 months
Agente comercial
Mar, 2018 - Apr, 2024
•
6 years, 1 month
Global Vision Network, L.L.C.
Mar, 2018 - Apr, 2024
•
6 years, 1 month
- Gestión de reservas de hoteles, vuelos, cruceros, seguros y alquiler de vehículos.
- Asesoramiento al cliente en cuanto a requisitos de viajes.
- Organización de fechas y actividades para cumplir los requerimientos del cliente.
- Gestión de Facturación, presupuesto y cobranza.
- Gestión de control de stock e inventario.
- Gestionar Relaciones con el Cliente (CRM)
- Atención al Cliente por medios digitales como; Instagram y WhatsApp.
Mar, 2018 - Apr, 2024
•
6 years, 1 month
Ejecutivo de campañas
Nov, 2022 - Aug, 2023
•
9 months, 1 day
Global Media Review
Nov, 2022 - Aug, 2023
•
9 months, 1 day
- Negociar campañas publicitarias con Influencer.
- Atención al cliente.
- Organizar y planificar reuniones mediantes Zoom.
- Mantener actualizada y organizada la base de datos.
- Planificación y Cumplimiento de calendario.
- Seguimiento de estadísticas post campaña.
Nov, 2022 - Aug, 2023
•
9 months, 1 day
Education
Universidad Simón Bolívar
2015 - 2019
•
4 years
Comercio Exterior
Venezuela
2015 - 2019
•
4 years
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