Urgent DNS & Email Troubleshooting Help
$30-250 USD
Paid on delivery
As a small non-profit operator with a DIY website, I'm in urgent need of tech help to resolve a pressing DNS issue that's affecting my Gmail email forwarding setup.
Background:
- Originally managed by Google, my DNS aspects transitioned to Squarespace.
- I created an alias email which worked seamlessly for six years.
- Despite receiving warnings from Squarespace about revising email forwarding instructions, I was unable to understand their guidance and didn't make the necessary changes.
- Up until November 15, most emails continued to come through, but now I'm only receiving some.
Requirements:
- I am looking for a web professional who can both fix the issue directly and coach me on how to prevent this from happening again.
- Please note that I have made attempts to troubleshoot this on my own, but unfortunately, I have not had any success.
- Provide documentation of all changes made during troubleshooting for future reference.
- Offer post-resolution monitoring for a specified period to confirm the issue is fully resolved.
Ideal Skills:
- Extensive experience with DNS management, Squarespace and Gmail.
- Excellent coaching and communication skills.
- Proven track record of assisting non-profits with tech issues.
Please reach out if you can help me resolve this issue quickly.
This issue needs to be resolved within 3 days. The coaching should be provided via a live video call to ensure clarity and real-time assistance. Please provide a detailed step-by-step guide of all changes made during troubleshooting.
Project ID: #38812065