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Eyibe M.
@eyibe
5.0
1
0.7
0.7
100%
Customer Support | Admin Assistant | Cold Caller
$5 USD / Hour
・
Nigeria (8:36 AM)
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Joined on April 20, 2024
$5 USD / Hour
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I am an experienced administrative assistant doubling also as a seasoned customer service personnel. I have honed my skills in providing top notch experience and mastered different platforms for ease of work, collaboration and communication.
As an administrative assistant for admin support and operations with one year of experience in data entry, appointment setting, researching, lead generation, creating travel itineraries, calendar management, collaborating and assisting team members, handling phone calls and chat support. I am here to increase productivity, reduce your daily activities workload to barest minimum, facilitate collaboration, effectively manage and save time.
I have a daily work around some project management tools like [login to view URL], Asana and Trello. CRM tools like hubspot. Appointment setting tools like calendly, picktime and google calendar. Communication tools like google meet, slack and Teams. Task management tools like Todoist and Notion.
i have equipped myself to handle diverse queries, efficiently solve problems and improve customer interactions, satisfaction and workflow.
I posses diverse knowledge in application of these skills while seeking a great opportunities to upgrade further.
By hiring me, you can expect a dedicated professional who will go above and beyond to reduce your daily activities workload to barest minimum, provide exceptional support and assist you in achieving your goals.
• Responded to high volume of customers inquires across multiple channels including phone calls and chat,ensuring timely and effective assistance.
• Maintained a high level of customer satisfaction by providing accurate and helpful responses to inquiries within established timeframes.
• Ensured customers understood the use of our products.
Jan, 2023 - Dec, 2023
•
11 months
Education
Federal Polytechnic Nekede
2018 - 2023
•
5 years
HND
Nigeria
2018 - 2023
•
5 years
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