My name is Frank and I'm a Customer Support Representative. I have several years of experience handling anything from emails to live chat and social media support. My written and spoken English skills allow me to communicate effectively with my employers.
I have a fierce determination to complete tasks properly while also ensuring that they are done on time. Most of the projects I take on are one-person projects but I also work well in a team..
I just completed my Master's degree in Accounting. As a result, I love Virtual Assistant projects within the field of Accounting such as bookkeeping. I'm also a data entry expert, effective technical writer and high level business analyst.
Give me the opportunity to help you achieve the objectives you have in mind!
Excellent work from the team. Always ready to learn and do more. Good communications and always respectful. Really a pleasure to work with you and hope we can have more projects going forward !
As a Live Chat agent with getdivorcepapers.com, I was generally tasked with helping customers who had issues on the site. This included answering any questions they had, directing them to the relevant department, submitting refund requests, etc.
Oct, 2018 - Jul, 2019
•
9 months
Education
University of Port Harcourt
2015 - 2017
•
2 years
M. Sc. Accounting
Nigeria
2015 - 2017
•
2 years
University of Port Harcourt
2008 - 2012
•
4 years
B. Sc. Accounting
Nigeria
2008 - 2012
•
4 years
Certifications
US English
P
Preferred Freelancer Program SLA
Data Entry
Verifications
On time
100%
On budget
100%
Accept rate
100%
Repeat hire rate
22%
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