Ticket System Enhancements

Completed Posted 7 months ago Paid on delivery
Completed Paid on delivery

I need a skilled developer to make some enhancements to my existing ticketing system. Ticket system has been built on code ignitor

- Enable Canned Responses: Currently, the system only allows canned responses when a ticket has at least one reply. I want to enable this feature while creating a ticket to improve response efficiency, standardize responses, and save time by reducing manual typing. When a canned response is selected, I expect it to automatically fill in the response field with the selected canned response.

- Additional CC Email Field: I need an additional field to be created in the ticket system that allows users to add multiple email addresses to be CC'ed. This will help in keeping all concerned parties informed about the ticket progress.

- Add checkbox to select multiple tickets for deletions.

Ideal Skills and Experience:

- Proficient in working with ticketing systems

- Experience in customizing and adding features to existing systems

- Strong problem-solving skills to enable smooth integration of new features

- Good understanding of communication features in software systems

- Proven ability to work on improving system efficiency and user experience

PLEASE NOTE: AFTER BIDDING NO PRICE NEGOTIATIONS WILL BE ENTERTAINED.

PHP Software Architecture MySQL JavaScript HTML

Project ID: #38155985

About the project

17 proposals Remote project Active 7 mos ago

Awarded to:

AslamShariff

Greetings Ankit A., Good evening! I understand what you need and would like to offer you my services for your project (Ticket System Enhancements), and are also interested in your project. I have the necessary resourc More

₹1500 INR in 6 days
(62 Reviews)
6.2

17 freelancers are bidding on average ₹9824 for this job

Max01

Hi, Greetings! I am a good fit for this project due to my strong skills and experience to update existing ticketing system built using CI, however i have few queries on task #1 ******Please send me a message so that More

₹12000 INR in 7 days
(483 Reviews)
7.8
malviyamanish

I am expert codeigniter developer i have built more than 20+ Software , ERP , CRM using codeigniter i can start work for you today ready to start work now and can assure best service from my end Thanks, Manish

₹12000 INR in 5 days
(288 Reviews)
8.1
dexteroussolutio

can you please Explain YOUR ENCHANCMENT plan on your ticketing system Can handle CI framework very well 7+ year on Exp on this Ready to start work now

₹2000 INR in 2 days
(82 Reviews)
5.6
fullstack0407

***** NO UPFRONT PAYMENT ***** I can start immediately, My name is Amarjeet Singh’’’’’’’ I have read your job ( Ticket System Enhancements) I'm a professional fullstack developer with more than 5 Years experience in ph More

₹10000 INR in 3 days
(29 Reviews)
4.9
soweredesk

Hi, With over 13 years of experience, I specialize in CodeIgniter 3 & 4 development and have a strong background in various development domains including Accounting Software, LMS, eCommerce, Web Portals, and CMS. My e More

₹11000 INR in 2 days
(18 Reviews)
4.2
wakarhere

I'm excited to take on your project to enhance your existing ticketing system built on CodeIgniter. With my expertise in customizing and adding features to existing systems, I'm confident that I can deliver a high-qual More

₹2000 INR in 3 days
(19 Reviews)
4.2
SoloGenius6

As an experienced web developer with over 8 years of experience in HTML, JavaScript, MySQL, and PHP, I believe I am uniquely prepared to handle your ticket system enhancements project. Throughout my career, web develop More

₹12500 INR in 7 days
(11 Reviews)
4.2
loopncode

Hello, As an experienced front-end and back-end developer, I can make your dream of an e-pharmacy app with a delivery like Zomato come true. I've built and added features like the ones you want, so I can make sure your More

₹7000 INR in 7 days
(7 Reviews)
3.8
GameOfWords

As an experienced full-stack developer with specialized expertise in web development using CodeIgnitor, I understand the intricacies of enhancing existing systems to meet specific needs. My deep understanding of ticket More

₹7000 INR in 7 days
(5 Reviews)
3.4
vipul137

My strong analytical skills enable me to utilize data-driven approaches to optimize marketing strategies, resulting in a 50% increase in ROI for my last project. I have a proven track record of enhancing user experienc More

₹8000 INR in 7 days
(0 Reviews)
0.0