A support specialist with over 13 years’ experience with 12 years exclusively working REMOTE gaining
advanced knowledge on Office 365 administration, active directory administration, Group Policy, DHCP, DNS, Microsoft exchange, windows server administration, Cloud solutions, SonicWall , Sophos, network printer, MSP support.
Office 365 administration
Server2019
Google workspace
Email Migration
Active directory, DHCP, DNS, Hyper V
Microsoft Azure Integration
Cloud Solutions, Email Cloud protection
Windows and Mac OS troubleshooting
Outlook and other mail server configuration
Microsoft office support
QuickBooks support
Data backup, Data recovery
Printers, fax setup, scanners
Email security(Proofpoint, Avanan)
DKIM,DMARC,SPF setup
Email support and Configuration
Basic Home Network Setup
Virus Removal
Windows troubleshooting (Blue screen Issues and Windows Errors)
Problem's Related to third-party Hardware and Software
Software installation (Application Install)
Device Drivers Installation
Antivirus support
IP camera and DVR, NVR setup, or any technical help
Backup and Disaster Recovery
SonicWALL AZ370, Sophos firewall
Cloud workspace, Azure
SharePoint and active sync
Applications:
• Remote tools like ConnectWise.
• RMM tools: N-able, ITSupport247(Continuum)
• Active directory administration, RSA account management
• RepairShopr, ITglue,Bitwarden
Lets discuss and we can work together.