Développement d'une application de transport multi-services

Je souhaite développer une application mobile de transport, intégrant plusieurs services : moto-taxi, moto-delivery, taxi standard et de luxe, dépannage et fret. L'application devra inclure : Une interface utilisateur intuitive (Android et iOS) Un système de géolocalisation en temps réel Une passerelle de paiement sécurisée Un tableau de bord pour les chauffeurs et les clients Un système de notation et d'avis Fonctionnalités attendues : Multi-Services Intégrés : Moto-Taxi : Transport rapide en moto pour les trajets courts. Moto-Delivery : Livraison express de colis et de repas. Taxi Standard & Luxe : Transport de passagers avec plusieurs catégories de véhicules. Dépannage : Assistance routière pour les véhicules en panne. Fret léger : Transport de marchandises pour les professionnels et les particuliers. Application Mobile (Android & iOS) : Interface utilisateur intuitive et fluide. Inscription et connexion via e-mail, numéro de téléphone ou réseaux sociaux. Géolocalisation en temps réel pour suivre les trajets et les livraisons. Système de réservation immédiate ou planifiée. Estimation dynamique des tarifs avant commande. Notifications push pour les mises à jour de commande et promotions. Tableau de Bord Utilisateur & Chauffeur : Gestion des profils (photo, informations personnelles, historique de commandes). Gestion des courses/livraisons en cours et passées. Évaluation mutuelle entre clients et prestataires. Statistiques de revenus et de performance pour les chauffeurs. Passerelle de Paiement Sécurisée : Paiement par carte bancaire, portefeuille électronique et espèces. Gestion des factures et reçus automatiques. Système de Gestion et de Sécurité : Système de support client intégré (chat et appels d'assistance). Vérification et validation des chauffeurs via documents légaux. Intégration de mesures de sécurité pour les passagers (bouton SOS, partage de trajet en temps réel). Panneau d’Administration (Web) : Gestion des utilisateurs, des chauffeurs et des commandes. Suivi des transactions et des paiements. Gestion des commissions, des tarifs dynamiques et des promotions. Visualisation des statistiques de performance de l'application. Technologies souhaitées : Frontend mobile : Flutter / React Native (compatible Android et iOS) Backend : Node.js / Laravel / Django Base de données : PostgreSQL / MongoDB API de géolocalisation : Google Maps API / Mapbox Passerelle de paiement : Stripe / PayPal / Intégration de paiement mobile local Livrables attendus : Application mobile complète (Android et iOS) Panneau d’administration Web Documentation technique Assistance au déploiement sur Google Play Store et App Store Budget : À discuter selon vos propositions (prix fixe ou facturation horaire) Je suis ouvert aux suggestions sur les fonctionnalités et les technologies à utiliser. Délai de réalisation : Projet à livrer sous 3 à 4 mois, avec des livrables intermédiaires pour suivi d’avancement. Profil recherché : Développeur(s) ou agence avec expérience dans les applications de transport ou de livraison. Portfolio d’applications similaires réalisé. Bonnes compétences en UX/UI Design. Compétence en intégration de systèmes de paiement et de géolocalisation. Proposal Document for DAVGOO Introduction Objective This proposal aims to outline the development of a comprehensive digital solution for DAVGOO, including a website, a mobile application, and a complete digital marketing strategy encompassing social media marketing (SMM) and search engine optimization (SEO). Project Scope Website Development The website will serve as an online presence for DAVGOO, providing information about the company, services offered, and a portal for users to sign up and book rides or car repair services. Features: • Home Page: Overview of services and benefits. • About Us: Information about DAVGOO mission, vision, and team. • Services: Detailed descriptions of ride-sharing and car repair services. • Booking Portal: Users can sign up, log in, and book rides or repair services. • Contact Us: Contact form, location map, and company contact details. • Blog: Section for company news and articles related to the industry. • FAQ: Frequently Asked Questions section. Mobile Application Development The mobile application will be the core product, providing a user-friendly interface for customers to book rides and car repair services. User Features: • Registration and Login: o Email, phone number, and social media integration for sign-up. o Two-factor authentication for added security. • Ride Booking: o Origin and destination input. o Option to choose vehicle type (sedan, SUV, bike, etc.). o Real-time fare negotiation with drivers. o Scheduling rides for future dates and times. • Real-time Tracking: o Live GPS tracking of the driver’s location. o Estimated time of arrival (ETA) display. • Fare Estimation and Payment: o Fare estimation based on distance and time. o Multiple payment options (credit/debit cards, digital wallets, cash). o Split fare feature for sharing costs with fellow passengers. • Rating and Reviews: o Rate drivers after the ride. o Leave detailed reviews and feedback. • Ride History: o Access to past ride details and receipts. o Option to rebook previous rides. • Promotions and Discounts: o Promo codes and referral bonuses. o Seasonal discounts and offers. • Push Notifications: o Ride confirmation, driver arrival alerts, and ride completion notifications. o Promotional messages and updates. • Customer Support: o In-app chat and call support. o FAQ section for common queries. Driver Features: • Driver Registration: o Comprehensive registration process including document submission and verification. o Background checks and vehicle inspections. • Ride Acceptance: o View ride requests with fare offers. o Accept or decline ride requests based on offered fare and destination. • Navigation and Tracking: o In-app GPS navigation to the pickup and drop-off locations. o Real-time tracking of the passenger’s location. • Earnings and Payments: o Detailed earnings reports and summaries. o Option to cash out earnings on a daily or weekly basis. • Driver Ratings and Reviews: o Ability to rate passengers. o View feedback and improve service quality. • Ride History: o Access to past ride details. o View earnings per ride and overall performance. • Incentives and Bonuses: o Performance-based bonuses and incentives. o Referral bonuses for bringing in new drivers. • Customer Support: o Dedicated support for driver issues and concerns. o In-app chat and call support. Admin Features: • Dashboard: o Overview of all operations including active rides, drivers, and users. o Key performance indicators (KPIs) and analytics. • User Management: o Manage and verify user accounts. o Handle user complaints and feedback. • Driver Management: o Approve and verify driver registrations. o Monitor driver performance and ratings. • Ride Management: o Track ongoing rides in real-time. o Manage fare pricing and adjustments. • Financial Management: o Oversee transactions and payments. o Manage promotions, discounts, and referral programs. • Content Management: o Manage in-app content such as FAQs, terms and conditions, and privacy policies. • Reports and Analytics: o Generate detailed reports on rides, earnings, user activity, and driver performance. o Analyze data for strategic decision-making. • Notifications: o Send push notifications and alerts to users and drivers. o Manage promotional messages and updates. • Support and Issue Resolution: o Handle escalated issues and complaints. o Provide support for technical and operational problems. Additional Features: • Multi-language Support: o Support for multiple languages to cater to a diverse user base. • Surge Pricing: o Dynamic pricing model based on demand and supply. • Multiple Vehicle Options: o Options for different types of rides (economy, premium, carpool, etc.). • SOS Button: o Emergency button for both riders and drivers for safety concerns. • Ride Sharing/Pooling: o Option to share rides with other passengers traveling on the same route. • In-app Communication: o Secure chat and call functionality between driver and rider. Digital Marketing Strategy To ensure the success of DAVGOO, a comprehensive digital marketing strategy will be implemented. This will include social media marketing (SMM) and search engine optimization (SEO). Social Media Marketing (SMM) Activities: • Content Creation: o Engaging posts, images, and videos for social media platforms (Facebook, Instagram, Twitter, LinkedIn). • Posting Schedule: o Regular updates and posts on all social media channels. • Engagement: o Responding to comments, messages, and engaging with the community. • Advertising Campaigns: o Targeted ads to increase brand awareness and user acquisition. • Analytics and Reporting: o Monthly reports on social media performance and insights. Search Engine Optimization (SEO) Activities: • Keyword Research: o Identifying relevant keywords to target. • On-Page SEO: o Optimizing website content, meta tags, and URLs. • Off-Page SEO: o Building high-quality backlinks and improving domain authority. • Technical SEO: o Ensuring the website is technically sound with fast loading speeds and mobile optimization. • Content Marketing: o Creating and promoting valuable content to attract and engage the target audience. • Analytics and Reporting: o Monthly reports on SEO performance and recommendations for improvements. Project Timeline Phase Duration Requirement Gathering Website Development Mobile App Development Social Media Setup SEO Initial Setup Ongoing SMM and SEO Conclusion