Education - Mscit
Exp - 11 Years
Certification : AZ104, Az 500, Microsoft 365 Administrator, Microsoft 365 Certified: Messaging Administrator Associate, MS-203: Microsoft 365 Messaging, MCSE,
Key skills - Windows server administrator and configuration, Email administration and security, server build, vulnerability management, Azure and virtual VM management,hybrid setup, Azure AD, AD connect hybrid, , SCCM, , Powershell scripting, Active Directory
- Server build, patching, congratulations etc.
- Azure implementation and management
- SCCM Server management, patching, deployment, reports etc.
- O365 setup and migration, management O365 tenant
- Handling escalated tickets
- planning and migration of email
- Azure AD Management
- Coordinating with vendor to resolve the issue.
-Azure VM administration and configuration
- Hyper-V VM administration and configuration
Gurgaon, India
ส.ค., 2021 - ปัจจุบัน
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3 ปี, 4 เดือน
Senior IT analyst - Wintel
ส.ค., 2014 - พ.ย., 2021
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7 ปี, 2 เดือน
TCS
ส.ค., 2014 - พ.ย., 2021
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7 ปี, 2 เดือน
Working on escalet tickets.
Server build (building server from scratch) and hardening.
Addressing vulnerabilities.
Migration of server from 208/2012 to 2016/2019.
Managing and securing O365, Exhange servers
Patching windows and exchange servers.
Working on crowdstrike, fireeye
Working on Proofpoint email gateway an TRAP.
Creating O365 & Proofpoint rules.
Working on projects email migration server upgrade.
NPS implement.
ส.ค., 2014 - พ.ย., 2021
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7 ปี, 2 เดือน
Helpdesk support engineer
มิ.ย., 2012 - ส.ค., 2014
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2 ปี, 2 เดือน
HCL
มิ.ย., 2012 - ส.ค., 2014
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2 ปี, 2 เดือน
Working on tickets reported by end users related to deskop, outlook etc.
Escalating tickets to 2nd level team.
Providing 1st level support.