Looking call center projectproiecte

...skilled graphic designer to create minimalistic and clean Facebook posts and Instagram ad creatives, focusing primarily on promoting sales. Key requirements: - Design Facebook posts and Instagram ad creatives that align with a minimalist and clean aesthetic - Include product images in the design - Ensure all designs are consistent with Uncovered's brand identity and color scheme. - Include clear call-to-action buttons such as 'Shop Now' or 'Learn More' in the creatives. - Provide multiple design variations for A/B testing to optimize ad performance. Ideal skills and experience: - Strong portfolio demonstrating previous work with minimalistic designs - Experience in creating social media ad creatives - Ability to incorporate product images into designs ...

...Design a visually appealing, user-friendly webpage that aligns with Transform Health’s brand identity. Develop responsive design elements to ensure optimal functionality on various devices and screen sizes. Incorporate multimedia elements (e.g., images, graphics, etc.) to enhance engagement with the checklist and creatively display the checklist on the webpage. Functionality & Integration: Embed a call-to-action (CTA) for users to endorse the checklist and integrate sign-up forms to collect user endorsements directly on the webpage. Ensure seamless integration with Transform Health’s WordPress website and coordinate with the Transform Health team for hosting, access, and content updates. Testing & Deployment: Perform quality assurance testing across differ...

I need to setup a call center and ticketing app using zoho or any that has good pricing for nigeria please i want to use nigerian virtual number for the call center

Project Description: Sweet Shop Mobile App The Sweet Shop app will be a cross-platform mobile application compatible with both Android and iOS devices. Its primary goal is to offer customers a seamless way to browse products, place orders, and stay updated on the latest offerings from your sweet shop. The app will be built with a clean, user-friendly interface and secure login functionality to ensure convenience and trustworthiness. Key Features User Authentication: Login and registration using the user's mobile number. OTP-based authentication for secure and quick access. Product Catalog: A visually appealing display of sweets categorized for easy navigation. Detailed descriptions, pricing, and availability for each product. Order Placement: Easy-to-use cart and checkout proce...

I'm looking for a professional to develop a modern, creative PowerPoint pitch deck for an upcoming investor presentation. Key Elements to Include: - Market Analysis: An in-depth look at our target market and competition. - Financial Projections: Clear and comprehensive financial forecasts. - Product Roadmap: A visual timeline of our product's development. - Technical Summary: An overview of the technical aspects of our product. - Team Profiles: Introductions to key team members, highlighting their expertise and roles. - Marketing Strategy: An outline of our marketing and customer acquisition strategies. - Competitive Advantage: The unique strengths and benefits that set our product apart from competitors. - Customer Testimonials: Real quotes and feedback from our satisfi...

Hi, This is a job support role. Mostly you will be working for 2 hours on a daily basis with the developer on zoom call Please confirm following - Early morning est 7 am to 9 am ist Daily 2 hours, Zoom call budget approx 400 /hr You will do an initial connect to get the work understanding. Billing will be started when you feel you are comfortable with the work from the second session. Please confirm. Required skills- airflow , dbt snowflake , aws

I am looking for a fluent Mandarin speaker who can make calls on my behalf to some Chinese companies that do not speak English. The purpose of these calls will be primarily for business inquiries, specifically negotiating deals and seeking information. Ideal Skills: - Fluent in Mandarin - Experience in business negotiations - Good at seeking and gathering information - Excellent communication skills Experience in: - Dealing with Chinese companies - Business inquiries - Negotiating deals Please note that these companies do not speak English, so a strong command of Mandarin is essential. The ability to negotiate and seek information effectively will be key to the success of this project. The companies are in the manufacturing industry. Each call is expected to last ...

I'm looking for a skilled React developer to create a user profile page based on a pre-existing design. The page will allow users to edit their posts. Key Tasks: - Design a profile page using React - Fetch content from an already built API to pre-fill the page - Allow users to modify their posts and save changes - Call another API upon saving to update the data Ideal Skills: - Proficiency in React - Experience with API integration - Understanding of user interface design - Knowledge of state management in React - Familiarity with Git for version control As the user did not specify the type of user authentication, styling framework, or specific fields to be edited, flexibility and adaptability are key. You may need to make decisions based on best practices in user inte...

...with exceptional talent in software engineering, product management, and emerging tech fields. To establish a strong online presence, we need a talented web designer to create a professional and impactful one-page website. What We’re Looking For A creative and skilled web designer who can: * Design a sleek, modern, and responsive one-page website that communicates our brand and services. * Collaborate with us to craft a user-friendly layout with clear messaging and intuitive navigation. * Incorporate features like a contact form, service highlights, and call-to-action sections to engage potential clients. * Ensure the website is optimized for both desktop and mobile users. * Develop a visually compelling and functional one-page website from concept to completion. * ...

I'm looking for a TikTok content creator to help promote my Amazon affiliate mini car fresheners. The videos should be fun, engaging, and align with popular TikTok trends, encouraging viewers to purchase through our affiliate link. Key Responsibilities: - Content Creation: Make 3-5 entertaining TikTok videos that highlight the unique features of the car fresheners - their design, scents, and ease of use. - Trend Integration: Use currently popular TikTok trends, audios, and hashtags to maximize visibility and potential virality. - Storyboarding: Develop creative scripts and shot plans based on provided product information and marketing objectives. - Post-Production: Edit videos to be TikTok-friendly, adding text overlays, transitions, effects, and captions. - Call-to-Ac...

... Key aspects of the project include: - Style: The videos should be created in a promotional video style, showcasing the excitement of travel. - Tone: Every video should convey an exciting and energetic mood, enticing viewers and stirring wanderlust. - Content: The videos should feature a mix of famous landmarks, hidden gems, and local culture spots. Ideal skills and experience for the job include: - Previous work in creating promotional videos - Strong understanding of pacing and energy to maintain an exciting tone - Ability to source and incorporate diverse travel footage - Experience in editing travel content to highlight a mix of popular and lesser-known destinations. Please provide samples of similar work in your bid, and explain your approach to this project. E...

I need to finalize my existing ...tasks that need to be completed, and I'm looking for a professional who can deliver quality work efficiently. Key Tasks: - Contact Us Page: This needs to be made functional using MailChimp. I'll set up the account myself, but please let me know what information you'll need from me. - Embed YouTube Video: I'll provide the YouTube link, and it needs to be embedded as a pop-up. - Add a Calendly Link: I'll create a Calendly account and share the link with you for integration. - Update Website Icon: Change the favicon. Let me know the required format and size, and I'll provide it. - Broker Section Update: Add the Interactive Brokers logo to the broker section. Please provide an estimate for the completion of these tasks a...

I'm looking for a skilled HubSpot email template designer who can help me create a promotional email template. The purpose of this project is to promote our products through a well-structured, visually appealing, and effective email template. Key Elements to Include: - Product Images: The template should have designated spots for product images. - Discount Codes: There should be a clear and prominent section for discount codes. - Call-to-Action Buttons: The template should be designed with multiple call-to-action buttons strategically placed for maximum engagement. - Testimonials: A section for customer testimonials to build trust and credibility. Brand Guidelines: I will provide all necessary brand guidelines and standards that need to be adhered to. I...

Job Proposal: Website Development for Caring Touch Home Care Project Overview: Caring Touch Home Care is a home care agency based in King County, WA, specializing in non-medical home care services. We are seeking a skilled freelance website developer to design and create a professional, user-friendly, and responsive website to represent our brand and serve as an information hub for our clients. Project Goals: Create a welcoming and easy-to-navigate website that aligns with the mission and values of Caring Touch Home Care. Provide essential information about our services, service areas, and company background to prospective clients. Engage visitors through interactive features like a contact form and a photo gallery. Website Requirements Home Page A clean and professional la...

I'm looking for an artist to create a magical scene as a background for a shadow box containing two Harry Potter wands. One side will feature Snape, the other Lily Potter (WB never officially release a Lily Potter wand but I have found one that will suffice). Their faces/likeness are to be displayed to the side of their wands (Snape to the upper left and Lily to the bottom right.) Key Details: - While the Snape/Lily images are an option, the verbiage is the Number 1 focus of this piece of artwork, and I am open to artistic creativity showing the love that Snape has for Lily despite her ending up with a different person. - The phrase "After all this time..." must be placed top-center of the shadow box. - The word "Always" should appear middle-bottom...

Job Proposal: Website Development for Caring Touch Home Care Project Overview: Caring Touch Home Care is a home care agency based in King County, WA, specializing in non-medical home care services. We are seeking a skilled freelance website developer to design and create a professional, user-friendly, and responsive website to represent our brand and serve as an information hub for our clients. Project Goals: Create a welcoming and easy-to-navigate website that aligns with the mission and values of Caring Touch Home Care. Provide essential information about our services, service areas, and company background to prospective clients. Engage visitors through interactive features like a contact form and a photo gallery. Website Requirements Home Page A clean and professiona...

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I'm looking for an Excel expert who can help me with a variety of tasks. The work will involve creating formulas and functions, generating reports and charts, as well as organizing and cleaning data. The complexity of the tasks will be intermediate, so a good understanding of Excel's capabilities is crucial. The project is expected to be short-term. The project is expected to last for 6 hrs. The work will be done using Microsoft Excel 365. The reports to be generated are college assignment reports. Preferred communication method is video call. The tasks need to meet immediate deadlines.

...customers, and vibrant advertising campaigns to bring our services to life. The final product should be: video should be in standard for youtube and another in instagram format. Length: 60-90 seconds Style: Professional, upbeat, and inspiring Key Elements: Showcase our services (ad management, Google My Business optimization, etc.) Highlight real-world success stories or testimonials Include a strong call-to-action encouraging viewers to contact us We want this video to resonate with small business owners and emphasize that Local AdHub is their partner in growth. The final video should be delivered in MP4 format....

Hello, We are currently strongly growing and looking for a fulltime contractor in indonesia as a Shopify Expert. Please let us know if you are intressted and you sallary.

...older, more important one. I'm looking for someone with the following skills: - Expertise in Android operating system - In-depth knowledge of WhatsApp backup processes - Ability to provide clear step-by-step guidance - Expertise in managing and navigating Android file systems. - Experience in using custom scripts or third-party tools to restore specific backups. I have already transferred all data to my new phone and my WhatsApp backup is stored in local storage. Please help me force WhatsApp to use my older backup instead of the most recent one. I prefer receiving assistance through a live call. Please provide a step-by-step guide to force WhatsApp to use the older backup. Additionally, I would like a written step-by-step guide along with the live call. I ...

I am looking for a freelancer with excellent knowledge of Etsy to assist with listing 275 items. Each item will need a detailed description. Since all the items are essentially the same, the technical specifications will remain consistent, with only the name or color varying. It is particularly important that each listing includes a customization option. Experience with setting up this feature on Etsy is essential. The descriptions can be generated using ChatGPT to save time, but they must be carefully reviewed and improved if necessary to ensure quality and accuracy. I look forward to working with you. Thank you!

The goal of this project is to create a professional, user-friendly WordPress website to sell digital download products. The platform will offer an intuitive shopping experience for customers while providing them with secure access to their purchased downloads. Utilizing high-quality WordPress templates from platforms such as Envato, the project will ensure a visually appealing and functional website design that is fully customizable. Key Features: Home Page A welcoming, visually stunning landing page showcasing featured products and categories. Clear navigation to key pages like Products, About Us, and Contact Us. Call-to-action buttons for easy signups and purchases. Product Page Attractive layout for displaying digital download products. Detailed product descri...

I am seeking to offer a retirement gift, of a digital painting composed of several subjects and references discussed beforehand. I am seeking a talented digital artist specializing in realistic digital painting. The artwork should feature a mix of several subjects placed together in the center, and convey a vibrant and energetic mood. Ideal Skills: - Proficient in creating realistic digital paintings - Experience in combining various subjects into one artwork - Ability to convey specific moods or emotions through art Expectations: - A high-quality, intricate piece of digital art - A vibrant, energetic portrayal of the chosen subjects - A creative and engaging composition

I am searching for someone to help me with the following project. I hope you can help me. I need an APP optimized for Markov Chain Monte Carlo (MCMC) computations written in hardware description languages VHDL or Verilog for the AMD Alveo™ U50 Data Center Accelerator Card or similar other FDPA. The app should be as basic as possible, but it needs to outperform the top-performance CPUs such as Ryzen 9 7950x or IntelCore i9 14900K. AMD Alveo™ U50 Data Center Accelerator Card The app will be used for mining (PoW) activities for the Matrix AI Network project: From the MATRIX 1.0 White Paper, the recommended hardware for mining activities should focus on devices

Hi, I am looking to hire a skilled PINE SCRIPT developer. To write a trading strategy for backtesting. General details - - Market following trading strategy - Weekly time frame - Long only - Uses the following indicators - RSI, MACD, and Bollinger Bands - The exact parameters of the strategy will be given to whomever I choose to work with. - Important to note - I am interested in testing several variations of the strategy, so all the parameters of the different indicators should be easily changeable. (Just for example - the number of periods of the RSI, or the standard deviations of the Bollinger Bands). Last thing, - This is something relatively simple, so I am not dedicating a large budget to it. But if I am satisfied, I would be happy to work on other similar projects in the ...

# Virtual Assistant with Video Call Integration # Main Concepts 1. Virtual Assistant   - Realistic 3D/2D Avatar   - Lip movement synchronization with voice   - Natural facial expressions and gestures   - Integrated with OpenAI for intelligent conversation 6. Support for multiple languages 7. Recognize and respond to user gestures # Technical Implementation 1. Front-end Development      - Video Call Interface    Full-screen display with assistant avatar    Chat area/subtitles for conversation text    Voice detection indicator    Microphone/speaker toggle 2. AI Integration   - OpenAI Integration    GPT-4 for natural language proces...

...product description page. • Include a blinking button or call-to-action button (Velo code available) to enable 1-on-1 consultations with Guru Ji. • Gift Page Testing and its functionality. • Currency Converter Testing and Verifying the performance of the installed currency converter to ensure accuracy and reliability. • Responsive Design to be used on all platforms •.Blinker Button For Attracting Clients For a Particular Service On Homepage(Velo Code will be provided) • Each page of the website should feature an aesthetically pleasing and harmonious design. • Additional Adjustments : Address other feature updates or minor changes required during the redesign process & SEO Compatibility page Considering all your requirement the total proj...

write an introductory video clip for ijg liberia Introductory Video Script for IJG Liberia [Opening Scene] [Background music starts, a vibrant and hopeful melody. Visuals of Liberia's landscapes, communities, and everyday life.] [Narrator Voiceover] Welcome to IJG Liberia, where justice and human rights take center stage. Our mission is clear: to foster a just society by upholding human rights, empowering citizens, and ensuring transparency and accountability in governance. [Cut to visuals of IJG staff in action – in the courtroom, at community events, working with local partners.] [Narrator Voiceover] At IJG, we believe in the power of collective action to transform lives. Through our dedicated team of legal experts, advocates, and community leaders, we fight against ...

...translator to assist me during a phone call at the local hospital. This call is of an urgent nature and pertains to an emergency situation. The call will be in Czech and I need translation into English. Ideal skills for the job include: - Proficiency in Czech and English - Experience in emergency scenario translations - Ability to translate in real time during a phone call - Ability to remain calm under pressure during emergency situations - Excellent verbal communication skills Your role will be crucial in facilitating communication and ensuring that I can understand the medical consultation. Please only apply if you can handle the intensity and urgency of a medical emergency situation. Your assistance could make a significant difference. The phone ca...

I am searching for someone to help me with the following project. I hope you can help me. I need an APP optimized for Markov Chain Monte Carlo (MCMC) computations written in hardware description languages VHDL or Verilog for the AMD Alveo™ U50 Data Center Accelerator Card or similar other FDPA. The app should be as basic as possible, but it needs to outperform the top-performance CPUs such as Ryzen 9 7950x or IntelCore i9 14900K. AMD Alveo™ U50 Data Center Accelerator Card The app will be used for mining (PoW) activities for the Matrix AI Network project: From the MATRIX 1.0 White Paper, the recommended hardware for mining activities should focus on devices

I'm seeking an architect with a specialization in resort hotel planning to conceptualize a modern resort hotel on a 6-acre plot of land. Key Project Aspects: - The resort should incorporate a spa and wellness center, conference rooms, and recreational facilities. - The hotel should be designed in a contemporary, modern style, with an emphasis on sleek lines and minimalist aesthetics. - Key landscaping features should include water features like fountains or ponds, lush gardens with walking paths, and outdoor seating and dining areas. Ideal Skills and Experience: - Extensive background in hotel and resort architecture is essential. - Previous experience with modern design is a must. - An understanding of landscaping and outdoor design would be beneficial. - Ability t...

I'm seeking a seasoned professional to assist in the research for my PhD, with a focus on experimental design and specifically, setting up lab experiments. Ideal Skills: - Extensive experience in designing and setting up lab experiments. - Strong understanding of various experimental methodologies. - Excellent problem-solving skills. Key Responsibilities: - Provide research support in developing experimental designs. - Assist in the setup of lab-based experiments. Connect with us if you are a PhD student or PhD graduate.

...using google sheets as source data and anybody can access the software in different locations at the same time in real time, it is fine. All i want is the result. I will want you to include the SERVICE CHARGE input option, which will include tax charge, and be able to print out sales ticket for customers There will also be a link where i can click that will take me to whatsapp video to make video call. There should be a period of expiration for the installation to be continue working on the installed device. It will start counting from the date of installation to the date you want it to stop working on the device. Here below is the link to the google sheet of what i want to build into web application

Hello, I am looking for a professional freelancer with experience in WordPress development to help implement a licensing system for a plugin I have created. Here are the details of the request: Project Details: Objective: Develop a licensing system for my plugin to offer it to clients with the following functionalities: The ability to set the start date and the end date of the license (e.g., from 24.11.2024 to 25.11.2025). Once the license period ends, the plugin should stop functioning. The licensing system should be secure and protected from being easily hacked or used without authorization. Security Requirements: Create a robust mechanism to prevent license tampering. Implement license validation in a way that makes it difficult to bypass. Freelancer Requirements...

...projects & order provisioning stages - Give regular feedback to the client about the progress of their order provisioning requests. - Contribute to continual improvement by suggesting improvements to a user interface or new technologies. - Perform troubleshooting steps, if any, in the phase of implementation, customisation, and configuration. - Continuous communication with the client on email OR on call. Candidate Profile: ------------------ 1. The ideal candidate should have developer level experience and well acquainted with - Linux, PHP, MySql,      css, HTML, React, Rest-API, existing inbuilt functions of WordPress CMS. 2. Have knowledge of CMS security and experienced with site Optimisation (Google Page Speed, GTMetrix,  &...

I have prebuilt source code for an Android bought from Codecanyon, but the dev is missing. Theres few error i couldnt understand. I already half way to finish but stuck at android studio error. I need someone to export the APK file and send me the source code that has been fix. I already made the Firebase Json file, already have Agora Dev account, and have full documentation. Just needed a pro to fix and export me fully functional APK file. Minor customizations are required before exporting the APK.

I'm currently drafting two personal statements for LLM applications to Ivy League universities, and I'm in need of a freelancer to review them. The project will involve assessing the statement for grammar and punctuation, clarity and structure, as well as content and relevance. Since this is my first draft, I'm open to all feedback. Having a short call (20-30 mins) would also be great. Ideal skills for this project include: - Exceptional command of English grammar and punctuation - Experience in editing personal statements or similar documents - Strong understanding of clarity and structure in writing - Ability to assess content for relevance and persuasiveness - Experience or familiarity with Ivy League application standards

I'm seeking a skilled developer to create a custom Web-based VoIP client. This client needs to support all major operating systems (Windows, macOS, and Linux). A key feature of this project is the implementation of a secure and user-friendly login portal that utilizes standard Email and Password authentication. Key Responsibilities: - Develop a fully functional, user-friendly VoIP client accessible via web. - Ensure compatibility with Windows, macOS, and Linux systems. - Create a secure and efficient Email and Password based login portal. Ideal Skills: - Proficient in Web development with a strong emphasis on VoIP technology. - Extensive experience in cross-platform software development. - Skilled in creating secure login systems and portals. Experience: - Prior experience i...

I'm seeking a creative designer to make my Pooper Scooper business cards. They need to be bright, bold, and eye-catching, ...Includes: - My logo - Name of business - Phone - Email - Website - "Veteran & Family Owned & Operated" - A catchy phrase: "Call us today and let us handle the "RUFF" stuff ??" Back Side Should Contain: - A call to action: "Sign up today & let Doodoo Express handle the mess" - A blank white space for me to handwrite promotional/coupon codes I'm open to any suggestions or modifications to my ideas that you may have. Ideal skills for this job include graphic design, especially with business card creation, and a good sense of humor. Experience with designing for pet-related businesses would be ...

I'm looking for a design for a unique indoor volleyball facility. This metal building will have a front retail space, apartments, and a dedicated volleyball area. Key Design Requirements: - The facility should cater to both sports merchandise and general retail on the ground floor. - The second floor will house the volleyball court and apartments. - The volleyball area needs to be equipped with locker rooms and professional-grade flooring. - There should be an efficient layout for parking on the first floor. Ideal Candidates: - Proficient in architectural design and planning - Experience with designing multi-purpose buildings - Understands the requirements of a sports facility - Able to create a functional and aesthetically pleasing design The design should incorporate a mo...

I'm gearing up for a significant GMAC call aimed at discussing PSU's GMAT score code. The conversation will also touch upon our GMAT score acceptance collaboration. Key points to address: - Eligibility criteria for applicants - Score reporting process - Minimum score requirements Your expertise in academic collaboration, recruitment strategies, and understanding of GMAT score processes will be crucial in shaping this dialogue. Your bid should reflect your experience in these areas.

I'm in need of an expert who can help me generate compliance audit reports within the SAP CO (Controlling) module, specifically focusing on cost center accounting. Key Requirements: - Proficient in SAP CO (Controlling) module - Experience in generating compliance audit reports - In-depth understanding of cost center accounting Ideal Skills: - SAP FI (Financial Accounting) - SAP MM (Materials Management) - Compliance auditing - Data analysis within SAP

I'm looking for a skilled 2D animator who can bring a supporting character to life in a simple and minimal anime style. WE WILL PAY FIXED PRICE AT END OF THE PROJECT. Video Call with Animation leader required every 2-3 weeks. Project Length - 4-5 months Key Requirements: - Expertise in 2D character animation, particularly in anime style. - Ability to create simple and minimal movements. - Experience in animating supporting characters. Ideal Skills: - Proficiency in animation software. - Strong understanding of anime aesthetics. - Creativity and attention to detail.

Mensaje de error: Error while render the template IndexError: tuple inde...'preview_image': image_type, 'itemprop': 'image', 'class': 'h-100 w-100 position-absolute'}" class="oe_product_image_img_wrapper d-flex h-100 justify-content-center align-items-center position-absolute" data-oe-xpath="/t[1]/form[1]/div[1]/a[1]/span[1]"/> El error ocurrió durante la visualización de la plantilla website_sale.products_item y evalúe la siguiente expresión: <span t-field="image_holder.image_1920" t-options="{'widget': 'image', 'preview_image': image_type, 'itemprop': 'image', 'class': ...

Looking for an SEO, and conversion expert, for a sportfishing company in Costa Rica. is a World Champion Boat, known for being the best in the business. We are the go-to for 6 different booking agencies, that collectively keep us booked about 300 days per year. That is great. But, every time they book me, we pay them a commission. Those commissions add up. I would like to make the necessary updates, and changes, to capture more of the organic market. Acquiring more bookings, and therefore paying less commissions. I need a website expert, that has a proven track record, and skillset to make the necessary backend changes to compete, and even better, do better than our major competitors. and a

...assess the current campaign setup over a call with shared screens and identify reasons for the imbalance in ad impressions between Facebook and Instagram. Requirements: - Proven experience managing **catalog ads** in Meta Ads Manager for eCommerce or product-based campaigns. - In-depth knowledge of image formatting and optimization for Facebook and Instagram placements. - Strong understanding of Meta’s ad delivery algorithms and placement strategies. - Excellent analytical skills to troubleshoot and resolve campaign performance issues. - Familiarity with using the data feed URL for catalog management is a plus. - Ability to communicate clearly and provide detailed reports on campaign adjustments and outcomes. This is a freelance, short-term project with potential f...

I'm seeking a female assistant who is fluent in Arabic, has sales call experience, and a keen interest in fashion. The primary task will be making sales calls for my high ticket online courses. Key Requirements: - Fluent in Arabic - Experienced in making sales calls - Interested in fashion Target Market: - Adults aged 26-45

i m looking expert developer who is good in excel n mysql database for more detail we will discuss over chat its just simple task

...how you would edit and I will hire you for the ENTIRE project. Video explainer: Edit the video for youtube in a podcast style format. How scenes should be cut should switch from one person to the another similar to this style: Thumbnail raw pictures: The order of stitching the videos together should be: + + + + Include an introduction video:   Please subscribe call to action: