I believe my diverse experience as a Customer Service Representative lends itself perfectly to the role of Business Development Specialist for your freelancing projects. With a keen focus on customer engagement, I have not only developed strong communication and negotiation skills but also a deep sense of empathy that is crucial for understanding and meeting the needs of clients - a key aspect of this role.
Moreover, my proven track record in managing orders, inquiries, and complaints across multiple channels has equipped me with exceptional multitasking abilities vital for identifying, bidding on, communicating with clients, and closing deals on various platforms. My adeptness in using CRM tools such as Zendesk, Zoho CRM, Freshdesk, HubSpot will ensure efficient progress reporting and management of client communications.
Additionally, while my expertise lies in customer service, I am also technically proficient and possess a good understanding of web development services, specifically WordPress which will enable me to effectively create winning proposals tailored to your project requirements. I am excited about the opportunity to work together to increase your project acquisition rates and aim to translate my dedication to customer satisfaction into sales opportunities for your business. Let's grow together!