Greetings!
Am a skilled virtual assistant and customer service rep for several years. Am also a researcher and i have experience working in the bank in credit department. I have appraised customers, businesses and disbursed several loans in my work life before becoming a freelancer. I have good communication skills and quick to answering questions and emails. Am fast, tech savvy, creative and thorough. I have wide knowledge.
Below is part of my other experience.
Virtual Assistant – CEO of a Winery Company (18 Months)
• Answering calls
• Booking appointments and organizing meeting
• Replying to emails, Updating “updates schedule”, directing emails to respective reportees and updating the action log
• Weekly zoom meeting with the boss
Real Estate Sales support – 1 year
• Compile dashboards for sales team
• Research on properties and share market data
• Writing motivational articles to the team and organizing training materials
• Calling customers and recording feedback, doing follow up
• Doing performance reviews and updating performance dashboards
Senior content writer and market; July 2018- Nov 2020
Editing & Copy Writing
• Promoted the website through email marketing and acquired 25+ new clients
• Communicated with 100+ freelancers, assigning them topics & editing their blogs