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Yamil C.

@yamilcontreras

5.0
4
4.8
4.8
100%

Business Intelligence & Data Analyst

$15 USD / Hour
Flag of
Mexico (12:33 PM)
Joined on August 10, 2020
$15 USD / Hour
Resume: [login to view URL] Hardskills - Data Analysis - Business Intelligence - Microsoft Excel Expert - Power Query - PowerPivot - ETL - DAX - Data Visualization - SQL Server Reporting Services (SSRS) - Automation process - Lean Six Sigma - Microsoft Power BI - Tableau I am a proactive, enthusiastic, creative and very passionate analytical person. I consider myself a native learner, meaning that I learn, adapt and improve really fast in regards to any kind of knowledge or activity that needs to be done. I also have the ease to work in any kind of environment due to my people skills and, since I am a native learner my goal is always to improve and innovate any kind of procedure, skill, activity or relationship in order to achieve the very best version of it so I can continue developing myself and the environment on a personal and professional manner
Verifications
On time
100%
On budget
100%
Accept rate
100%
Repeat hire rate
25%

Portfolio

Portfolio

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11159133
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5.0 · 4 Reviews
Reviews
B
Great communication. Always striving to make the project better. Amazing freelancer! [08 December, 2020] Excellent! very self driven, focused, enthusiastic and efficient!
Tobias Q.
@bolmexico
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Beijing, China
3 years ago
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El freelancer entregó la actividad en tiempo y forma. Muchas gracias. The freelancer delivered the activity in a timely manner. Thanks a lot.
AstraBusinessSolutions
@AstraBusiness
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Cuernavaca, Mexico
4 years ago
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El freelancer entregó la actividad en tiempo y forma, lo recomendamos. Muchas gracias. The freelancer delivered the activity in a timely manner, we recommend it. Thank you very much.
AstraBusinessSolutions
@AstraBusiness
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Cuernavaca, Mexico
4 years ago
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Experience
Teleperformance
Jan, 2021 - Present
3 years, 11 months
Business Intelligence & Data Analyst
Mar, 2022 - Present
2 years, 9 months
ETL Data to Operations and Executive level using Microsoft Excel, Power Query, Power Pivot, SQL and PBI in order to facilitate, speed up and automatize processes and procedures to make it easier to follow up and improve Data-Driven Decision Making that at the end will lead success to the company.
Client Engineer & Business Intelligence
Jun, 2022 - Nov, 2022
5 months
Worked with Divisional Managers and Directors in order to provide them with accurate information from their clients and financial analysis to improve Data-Driven Decision Making and achieve better deals and bonuses.
Admin Supervisor
Jan, 2021 - Feb, 2022
1 year, 1 month
Helped operations with the visibility of the KPIs (DAM, CAM, Stack Rank, etc.) so they can reduce their Standard Dev and VSF providing the client with better and leaner results therefore, we can keep them and make TP greater. Since I started as an Admin Sup I have continued sharpening my Excel Skills and also my knowledge in regards to LSS procedures getting my Green Belt Certificate and BB diploma, getting ready for the next adventure.
Jan, 2021 - Present
3 years, 11 months
Teleperformance
Dec, 2018 - Dec, 2020
2 years
Quality Analyst
Nov, 2019 - Dec, 2020
1 year, 1 month
First QA on Inside Sales Department responsible for the procedure standarization that leads to a succesfull sale. From the first touch point, how to build rapport and value to the business, cross-sale strategies, the offer structure, the deal making and the closing sale. New metrics and bonuses created based on the predictions of the overall performance improvement. Creation, improvement and continued reports innovation
Senior Inside Sales Representative
Aug, 2019 - Oct, 2019
2 months
Promotion for being one of the best on the previous line and delivered projects in a timely manner. I began to structure and consolidate my knowledge with tenured agents in order to streamline and improve my own process and procedure. The supervisor wanted to promote me as a QA due to my analytical thinking and Excel skills. We used to do business directly with people, now we were focusing on Travel Agencies, big events and Corporations. Learned Cvent.
Group Sales Representative
Jun, 2019 - Aug, 2019
2 months, 1 day
Due to my results I got promoted. Now we focused on groups only. Our duty was to close the sale looking for the best offer. Learned to upload, dowload information and run reports within Salesforce.
Bilingual Customer Sales Representative
Dec, 2018 - May, 2019
5 months
I started working at this company with several campaigns available at the time. Due to my results, skills and English level, I was chosen to stay in one of the best campaigns available. My job was to answer calls from people in the US that wanted to make reservations. The training lasted a hole month due to the huge amount of information we had to deal with.
Dec, 2018 - Dec, 2020
2 years
Qualifications
Lean Six Sigma Black Belt
2021
Lean Six Sigma Black Belt INTERNATIONAL LEAN SIX SIGMA
This diploma is awarded to For having successfully completed the 70 hours corresponding to the course. Demonstrating his/her knowledge of tools to improve organizational processes. Santiago Levy Mayagoitia Operations Director Mexico Lean Six Sigma International March 2021
2021
Lean Six Sigma Green Belt
2021
INTERNATIONAL LEAN SIX SIGMA
CERTIFICATE THIS IS TO CERTIFY THAT Concluded the 50 hours corresponding to the course and has been formally evaluated for demonstrated technical expertise and application experience necessary to lead the company through a continuous improvement system. This academy testifies this professional attainment titled. Yamil Contreras de la Llave June 2021 LGB572 Santiago Levy Mayagoitia Operations Director Mexico Lean Six Sigma International
2021
Lean Six Sigma Yellow Belt
2020
Lean Six Sigma Yellow Belt INTERNATIONAL LEAN SIX SIGMA
CERTIFICATE THIS IS TO CERTIFY THAT Concluded the 20 hours corresponding to the course and has been formally evaluated for demonstrated technical expertise and application experience neccesary to lead the company through a continuous improvement system. This academy testifies this professional attainment titled. Santiago Levy Mayagoitia Operations Director Mexico Lean Six Sigma International December 2020
2020
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