I'm a highly motivated and enthusiastic Computer Science student eager to embark on a good job opportunity within the software environment. Possessing a strong academic foundation and a passion for present and future technologies, I am committed to leveraging my theoretical knowledge and practical skills to contribute effectively to the company while gaining valuable hands-on experience.
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Experience
Customer Service Associate
Nov, 2022 - Aug, 2023
•
9 months, 1 day
Reliance Industries Pvt Ltd
Nov, 2022 - Aug, 2023
•
9 months, 1 day
Assisting Customers, Helping customers with their inquiries, orders, complaints, or concerns in a timely and professional manner. Problem Resolution, Product Knowledge, Communication. Accurately documenting customer interactions, including details of inquiries, complaints, or resolutions, in the company's customer relationship management (CRM) system. Upselling or Cross-selling, Adherence to Policies, Feedback Handling, Team Collaboration, Team Management.
Nuzvid, India
Nov, 2022 - Aug, 2023
•
9 months, 1 day
Education
Koneru Lakshmaiah College of Engineering
2023 - 2025
•
2 years
MASTER OF COMPUTER APPLICATIONS (MCA)
India
2023 - 2025
•
2 years
BACHELOR OF SCIENCE & COMPUTERS
2020 - 2023
•
3 years
India
2020 - 2023
•
3 years
Verifications
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