Hospital management system srs jobs

We're looking for a freelancer to create a 10-slide presentation for our HR Listening Tour outcomes. The presentation should share feedback, themes, outcomes, and next steps from the tour conducted between 29 October 2024 and 6 December 2025. The presentation must be engaging and include our 3ME logo. **Requirements**: - Create a bright, engaging 10-slide presentation. -...- Deadline: Monday morning Sydney time, 8 am. **Ideal Candidate**: - Experienced in creating corporate presentations. - Strong design skills to make engaging and visually appealing slides. **Deliverables**: - PowerPoint presentation file. - Source files if created in other design tools. **Skills Needed**: - Employee Engagement - Employee Experience - Employee Training - Organizational Change Management - Str...

I'm looking for a professional web developer to create a comprehensive website that showcases heavy vehicles and machinery, similar to the functionality of Ramadbk's site. The website should allow users to categorize searches by machine brand, model, year, and price. Key Requirements: - A neatly designed, user-friendly interface - Robust data...of Ramadbk's site. The website should allow users to categorize searches by machine brand, model, year, and price. Key Requirements: - A neatly designed, user-friendly interface - Robust database for managing vehicle information - Advanced search functionality based on categories - User accounts with review capabilities Ideal Skills and Experience: - Expertise in web development and database management - Previous experience in ...

I need a skilled developer to upload my fully developed Android app to the Play Store. The listing creation and management will be handled by myself, so the job only involves the technical aspect of the upload.

...Currency exchange transactions - Financial news integration The platform will need to include robust user authentication and security features to ensure the safety and privacy of all transactions. This includes: - Two-factor authentication - SSL encryption - User role management Multi-Currency Wallet (support for USD, EUR, MYR, SGD, HKD, CNY, etc.). Payment Gateway Integration (SWIFT, SEPA, local transfers). Real-Time Exchange Rate Quotes & Hedging (API connections with banks and liquidity providers). Risk Management & Compliance System (KYC/AML, transaction monitoring). Infrastructure Choices: Decide whether to use an off-the-shelf SaaS solution (e.g., Currencycloud, NIUM). Determine if FX pricing should be in-house or through banking partnerships. ...

I'm a sole proprietor looking to transition to an LLC taxed as an S-Corp. With a business partner in Belgium and a team based in the Philippines, I need professional assist...team in the Philippines. - Provide tax consulting and handle filing. I currently do not have an EIN (Employer Identification Number) for my business. Therefore, part of this project will involve obtaining one. Ideally, I would like to have taxes deducted automatically. Skills and Experience Required: - Proven experience with LLC formation and S-Corp election. - Expertise in payroll setup and management. - Extensive knowledge in tax consulting and filing. - Familiarity with international business operations. - Ability to obtain an EIN on my behalf. Please, only apply if you can assist with all aspects o...

We are seeking an experienced developer to build a two-sided marketplace that connects buyers and sellers efficiently. The ideal candidate will have a strong understanding of marketplace dynamics and experience in both front-end and back-end development. You will be responsible for creating user-friendly interfaces, robust database management, and incorporating payment gateways. Your expertise will help us create a seamless experience for both sides of the marketplace. If you are passionate about building innovative solutions and have a keen eye for detail, we would love to hear from you.

I run a dropshipping business and am in urgent need of a dedicated customer service representative. Your main responsibilities will revolve around: - Delivery Management: Assisting with delivery enquiries and ensuring customer satisfaction. - Resolving Delivery Issues: Addressing and solving problems related to shipping and delivery in a timely manner. Ideal candidates should have experience in customer service, particularly in the dropshipping industry. Excellent communication skills and problem-solving abilities are a must. Please bid if you can help me enhance my business's customer service experience.

...functionalities to validate market demand before scaling. Scope & Features Included in MVP: ✅ Multi-Tenancy with Separate Databases (Schema-based PostgreSQL setup) ✅ Business onboarding & authentication via Magic Links ✅ Basic Rewards & Status Points System ✅ Businesses can add clients and manage client information ✅ Clients can log in, view rewards, and book appointments ✅ Businesses can redeem reward dollars for clients ✅ Essential Email/SMS integration (One pre-configured provider: Twilio OR SendGrid) ✅ Basic Business Dashboard & CRUD Management ✅ Admin panel for managing businesses & users ✅ VPS Deployment (Manual, No CI/CD Automation) ✅ Responsive UI (Tailwind / Bootstrap) ✅ Final code uploaded to Git (Git details will be provided) Tech Stack: B...

I'm seeking a professional who can help me with organizing, cleaning, and manipulating large datasets. The primary tool for this task will be 'Remove Duplicates', however, experience with other data management tools will be a bonus. Key tasks will include: - Data Management & Cleaning: Using 'Remove Duplicates' and other relevant tools to clean large datasets. - Data Standardization: Helping to standardize data formats throughout the dataset. Ideal skills and experience for this job include: - Proficiency in data management tools. - Experience with data cleaning and standardization. - Attention to detail to spot inconsistencies in data formats.

I'm looking for an efficient Executive Assistant who can help me manage my daily workflow. The primary focus will be on data management and organization. Key Responsibilities: - Manage and organize data using Microsoft Excel and Google Sheets - Sync my calendar with existing calendar apps Ideal Skills: - Proficiency in Microsoft Excel and Google Sheets - Experience in data management and organization - Excellent coordination and communication skills Good communication skills Good English spoken as well as written

I'm looking for a skilled web developer to create a comprehensive travel agency website. The site should include: - Admin Login: This should allow me to manage bookings, generate reports and handle user management seamlessly. - Agent Login: Travel agents should be able to manage client bookings, access special deals and provide customer support. - Search Functionality: The site should have a robust Flight/Hotel/Package search feature that filters by price, ratings and location. Ideal candidates should have a strong background in web development, particularly in creating travel agency websites, and be able to incorporate the specified functionalities in both the admin and agent logins. Experience with creating advanced search filters is also crucial. Please provide examples of...

I am seeking a skilled developer to assist in maintaining my app which is built usin...and user-friendly. - Backend: There are several issues that need addressing including: - Database management: Ensuring the database is optimized and functioning correctly. - Server optimization: The server needs to be fine-tuned to handle requests efficiently. - Bug fixes: Identifying and resolving any bugs that may be affecting the app's performance. - APIs: Maintenance and troubleshooting of APIs to ensure seamless communication between the app and its backend. The ideal candidate for this project should be proficient in PHP, HTML, and CSS, with extensive experience in Java and Swift for mobile app development. A strong understanding of UI/UX principles and backend server mana...

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I'm seeking a professional to create a calm and informative promotional video targeting youth/teenagers. - Content Creation: Yo...talent and appearing in the video. Also for editing using Capcut - SEO Optimization: You will write an accompanying article to be posted on WordPress aimed at enhancing our SEO. - Graphic Design: Using Canva, you will create a variety of promotional materials including posters, flyers, and presentations. Ideal skills for this project include video production, voice-over talent, WordPress management, SEO knowledge, and Canva proficiency. Experience in producing youth-oriented content is a plus. Please provide samples of similar projects you've completed. Kindly check [Removed by Freelancer.com] to view more for my work Thankyou &a...

Channel one sound system party drawing 2 artists, etc

I need a professional who can seamlessly migrate my current WordPress site with WooCommerce to Shopify. The new site must be user-friendly and highly functional to boost sales. Key Requirements: - Retain customer reviews and ratings functionality on the new site - Implement a bold and vibrant design style - Integrate custom Shopify apps or plugins for: - Inventory management - Email marketing - Social media integration Ideal Skills: - Proven experience in Shopify website development - Expertise in theme customization - Proficiency in setting up and integrating custom Shopify apps or plugins - Experience in e-commerce and understanding of customer-centric website design - Knowledge in SEO and digital marketing strategies Please provide samples of similar projects you'v...

...to delivering exceptional results through innovative digital marketing strategies. We are looking for a passionate and driven **Junior Manager** to join our team and lead our digital marketing efforts. If you have a strong background in digital marketing, team management, and a knack for driving results, we want to hear from you! **Job Responsibilities:** As a Junior Manager, you will be responsible for hiring, managing, and leading a team of digital marketing professionals. Your key responsibilities will include: 1. **Team Management:** - Recruit, onboard, and train a high-performing team of digital marketing specialists. - Oversee and guide the team to ensure all campaigns are executed effectively and on time. - Foster a collaborative and innovative work environment. ...

I'm seeking an experienced PPC advertising manager who can significantly increase the volume of traffic to my website via Google Ads. The main objecti...Your successful track record in this area will be invaluable. - Driving traffic to my website: Your primary responsibility is to use Google Ads to attract more visitors to my site. You'll implement effective strategies to maximize the cost-efficiency of my campaigns, while meeting or exceeding pre-determined traffic goals. The ideal candidate will have extensive experience with Google Ads management, a keen understanding of customer acquisition strategies, and a proven record of driving website traffic. Strong prioritization, problem-solving skills, and the ability to make data-driven decisions will be critical for s...

I'm looking for a professional who can help me with some content updates on my website. The tasks will primarily consist of editing existing text and adding a click button linking to a Google Form. Key Requirements: - Website content management experience - Proficient in editing website text - Able to add interactive elements (e.g., buttons) to a website - Familiar with Google Forms integration - Attention to detail to ensure all edits are accurate and cohesive

I'm looking for an experienced web developer to create an ASP.NET C# SQL Server web application primarily focused on data management. Key Features: - Data Entry Forms: The app should include user-friendly forms for entering data. - User Authentication: The app will require user authentication to access the data entry forms. Ideal Skills: - Proficiency in ASP.NET, C#, and SQL Server - Experience in developing data management web applications - Knowledge of implementing secure user authentication systems

I'm seeking a seasoned professional with robust experience in Gitlab CI/CD, Dockers, Kubernetes, and Linux web servers. I have an application that is already partially automated and I need assistance in creating pipelines and deploying applications as well as managing and configuring clusters in Kubernetes. Key Requirements: - Strong expertise in Gitlab CI/CD - Proficient in usi...Requirements: - Strong expertise in Gitlab CI/CD - Proficient in using Dockers - Extensive experience with Kubernetes - Solid knowledge of Linux web servers - Previous experience in creating CI/CD pipelines Skills & Experience: - Able to help in setting up and configuring services in Kubernetes - Experience in managing clusters - Proficient in deploying applications - Able to optimize server manage...

I'm seeking a dedicated social media expert in Indonesia with a strong focus on Instagram. The project involves comprehensive management of my account aimed at content creation, follower growth and ad campaign management. Your role would include: - Creating engaging content, primarily focusing on images, videos and Stories/Reels. - Strategically growing my follower base - Managing and optimizing ad campaigns Ideal candidates should have a proven track record in Instagram marketing, excellent content creation skills and experience with ad campaign management. A creative mindset and ability to produce appealing visual content is crucial. Please provide examples of previous successful campaigns you've managed.

I'm looking for a skilled software developer to create a comprehensiv...a software that will run on Web, Mobile and Desktop platforms. Key Requirements: - Development of a web application with user authentication and profiles, E-commerce capabilities, and a content management system. - The application should be designed to be fully functional on both Mobile and Desktop platforms. - The software should have an intuitive interface and seamless user experience across all platforms. Ideal qualifications: - Proven experience in software development, particularly in creating cross-platform applications. - Strong skills in E-commerce and content management system development. - Excellent understanding and experience in building user authentication and ...

I'm looking for an expert who can help me create a productized version of an AWS Landing Zone from scratch. This setup will utilize AWS Control Tower, AWS Config, AWS Service Control Policies, and AWS IAM, with integration to Azure AD. Key Expectations: - Comprehensive setup of AWS Landing Zone using AWS Organization, Control Tower with a focus on Security and Access Management. - Use of AWS Config, Service Control Policies, and Boundary permissions, with good examples demonstrating their functionality. - Clear, understandable guidance on the infrastructure cost, which I will cover on top of your man hours. - Ideally, you should have a solid understanding of AWS and Azure, with proven experience in setting up and managing complex cloud infrastructures. Please note that I valu...

Google Ads Consultation for Campaign Optimization Project Description: We are looking for an experienced Google Ads consultant to review and optimize our current campaigns. We aim to enhance performance and increase our ROI t...overall ad strategy, etc. 5. Guidance on industry best practices and the latest trends for better ad performance. 6. Clear explanations with data-backed insights to support decision-making. 7. Proven experience in managing and optimizing Google Ads campaigns. 8. Strong track record of improving ROI for similar businesses. 9. Ability to provide strategic consultation rather than direct campaign management. Please submit your proposal with relevant case studies or past results. Looking forward to working with an expert who can help us maximize our campaign e...

I'm looking for a social media expert that can help me manage my Facebook, TikTok, and Instagram accounts. Your responsibilities will include: - Content creation: Developing engaging and relevant posts ...Content creation: Developing engaging and relevant posts that have a casual and friendly tone. - Posting and scheduling: Ensuring that content is posted at optimal times for maximum reach and engagement. - Engaging with followers: Responding to comments and messages in a timely and friendly manner to foster a sense of community. Ideal candidate should have: - Proven experience in social media management - Excellent content creation skills - Ability to communicate in a casual and friendly tone - Strong skills in follower engagement - Ability to strategically schedule posts fo...

I'm looking for a web developer who can create a high-performance, SEO-optimized website on WordPress, tailored for retail manpower training. The website should integrate with LearnDash as its Learning Management System (LMS) and incorporate a payment gateway suitable for Indian transactions. Key Project Features: - WordPress Development: The website will be built on WordPress, so expertise in this platform is crucial. - LearnDash Integration: The selected professional will need to incorporate LearnDash for seamless online training delivery. - SEO Optimization: The website must be optimized for search engines to increase visibility and reach. - Indian Payment Gateway: The site should support transactions through a reliable Indian payment gateway. Ideal Skills and Exper...

I'm a skilled professional to design a Power BI dashboard that analyzes various Human Resource trends. The dashboard will effectively track metrics such as attrition rate, average salary, and retention rate. Key Requirements: - Proficiency in Power ...of our HR trends. The primary users of this dashboard will be our HR managers, so the design should cater to their specific needs and decision-making processes. The ultimate goal of this project is to empower our HR team to understand attrition trends and make informed decisions with 100% accuracy. A specific focus will be on how salary affects attrition, with a visual aid that helps our HR management to focus on relevant hikes and bonuses. If successful, we hope to increase our retention rate by 30% based on the insights from ...

...writing. Typing and Copywriting: Fast and accurate typing skills for various projects. Translation: Professional translation services for documents and content. Medical Writing: Assistance with healthcare-related content and research. Data Entry: Accurate and efficient data management. Diet & Public Health Research: Creating reports and articles related to diet and health. PowerPoint Presentations: Creating professional and engaging presentations. Excel Work: Data analysis, charts, and spreadsheet management. Requirements: Strong attention to detail. Relevant experience in any of the above-mentioned fields. Ability to meet deadlines. Deliverables: High-quality, error-free work. Submission within the agreed timeline. Budget: Flexible, depending on the ...

...============================================= What is Software Vulnerability Management (SVM)? Key tasks in SVM include: • Vulnerability Discovery / Detection: Finding weaknesses in code. • Vulnerability Assessment: Evaluating the severity and exploitability of identified vulnerabilities. • Vulnerability Patching / Remediation: Addressing weaknesses to secure systems. • Vulnerability Reporting / Disclosure: Sharing information about vulnerabilities to ensure timely fixes. ====================================================================================== Study Details: • Purpose: To understand the role, challenges, and effectiveness of tools, including AI-powered solutions, in Software Vulnerability Management (SVM) tasks as used by industry pro...

...animations and UI/UX design. The chatbox should also have a basic memory for session-based conversations and be expandable for future AI integrations. Key Features: - Frontend Development: Utilizing React (or ) to create a responsive and engaging chat interface. - Backend Development: Implementing with Node.js, or potentially Flask/Django if using Python. - Database Management: Efficient data storage and management with PostgreSQL. - Scalability: Clean, modular code to facilitate easy addition of new features. The ideal freelancer should have: - Proficient skills in React (or ), Node.js, and PostgreSQL. - Experience in developing interactive UI/UX designs. - Ability to write clean, modular, and scalable code. - Understanding of backend security measures to prevent unauth...

I'm in need of a basic, quick-to-implement CRM system. The primary purpose of this CRM will be to manage customer interactions and track sales quotations and purchase inquiries. Key Responsibilities: - Design a system for tracking sales leads via inbound emails, and automating responses to purchase inquiries. - Implement email integration for seamless management of customer interactions and sales tracking. Ideal candidates for this project would be those with strong CRM development experience, particularly with email integration. Proficiency in automating responses and tracking systems is a plus.

I'm looking for a talented social media expert to create and manage full-fledged social media pages for my life insurance company. The platforms include Facebook, Instagram, Tiktok, and Reels. Key Aspects of the Projec...and content focused on attracting potential clients are crucial. - The content should primarily consist of educational posts about life insurance. The ability to craft engaging, informative, and persuasive posts is key to this role. - Experience with life insurance or the insurance industry would be a significant advantage. Skills and Experience Required: - Proven experience in social media management and content creation. - Excellent understanding of lead generation strategies. - Strong writing and communication skills. - Ability to create engaging and inf...

...interactive map displaying review locations with nearby attractions - Color-coded pins based on review ratings - An admin interface to manage content - A subscription-based model for customer review posting - An intuitive search bar allowing searches by location, rating, and keyword User Roles: - Administrator: Full access to backend, managing all aspects of the site - Moderator: Oversight and management of customer content Review Types: - Text: Written reviews - Photo: Visual aids accompanying written reviews Ideal Skills and Experience: - Expertise in custom web development - Prior experience with subscription-based platforms - Proficiency in developing interactive map interfaces - Understanding of user role and permission systems - Ability to integrate multimedia content in...

I'm seeking a seasoned Java developer to troubleshoot and enhance our intricate music school management system. This project primarily involves the backend, which is developed in Java. Key Areas of Focus: - Student Management: Streamline and rectify this component to ensure smooth tracking and handling of students. - Course Scheduling: Improve and fix scheduling conflicts and system errors. - Payment Processing: Ensure this component is bug-free and functions seamlessly. I have comprehensive, detailed documentation of the system, allowing you to understand the intricacies of the current setup. The most pressing issue we are encountering are bugs and errors throughout the system, which need to be addressed urgently. Ideal Skills and Experien...

I'm seeking a company with a strong background in software development to create several software products for me. Ideal Skills and Experience: - Extensive experience in software development - Strong portfolio of software products - Expertise in web, mobile, and desktop applications - Excellent project management and communication skills Please provide examples of your previous work in your proposal.

We are mortgage brokers and have recently subscribed to SharePoint. Currently, we are using it for document management, but we want to explore what else can be done to improve our operations, including features related to staff management and other business functions. We are looking for a SharePoint expert who can explain what can be done in SharePoint and suggest ways it can help improve our business operations. we want to explore the possibilities and discuss what would be most useful. If you have experience with SharePoint, please share what you can do and how it can be beneficial!

I'm seeking a comprehensive inventory report that also includes key production metrics. The report should come in an Excel spreadsheet format. Key Components of the Project: - Inventory Report: This should detail our current stock levels, any shortage...through their production stages. - Include inventory turnover rate to assess how effectively inventory is being managed over time. - Include cost analysis regarding holding and ordering inventory to optimize financial efficiency. Ideal skills for this project include: - Proficiency in Excel, with the ability to create clear, well-organized spreadsheets. - Experience in manufacturing and inventory management. - Strong analytical skills, able to interpret production metrics and provide insights. The report should include minim...

I'm looking for a developer to create a Management Information System (MIS) website. Key Features: - User Creation: The site will need to accommodate three types of users: Admins, Managers, and Sales Representatives. - Data Entry: Users will input various data points including targets, sales figures, and other performance metrics. - Reporting: The site should be able to generate reports based on the entered data. Ideal Skills: - Proficiency in web development and database management. - Experience in creating user-interactive dashboards. - Prior work on MIS or similar type of sites would be a plus. Looking forward to your bids.

? Looking for a full stack developer to assist with web apps, Chrome extensions, and integrations. I’ve built sev...apps • Automating processes • Reverse-engineering & problem-solving • Help manage projects and documentation Requirements: • 3+ years of full stack web development experience • Project Management/documentation • Strong backend & server knowledge • Comfortable working independently (proactive) • Experience with Cursor IDE (daily use preferred) What to Expect: • Flexible hours, remote work, paid holidays, family time • No time tracking • Budget: $300–$500/month – (How many hours would you be able to provide monthly for this budget) ? DM me with: • Hours you can commit within the b...

...Consultation Booking: Doctors should easily schedule and manage patient appointments. • Prescription Writing: The feature of drafting and sharing prescriptions digitally should be impeccably designed. • Patient Data Review: This involves the design of a system that allows for a seamless review of patient reports and data. Ideal freelancer for this project should have: • Proven experience in UI/UX design, specifically for medical applications. • Proficiency in using illustration and animation to improve user experience. • Strong understanding of data management and display strategies to ensure a clean look without data overload. The design should be executed with lively colors and engaging visual elements, paying close attention to user-friendlin...

I'm looking to enhance the speed of my website's homepage to provide a better user experience. The primary areas of focus will be: - Optimizing images: The homepage has several images that may be contributing to the lag. - Reducing server response time: This is c...has several images that may be contributing to the lag. - Reducing server response time: This is crucial for improving the overall speed of the homepage. - Minimizing JavaScript: There may be unnecessary JavaScript slowing down the loading time. The ideal freelancer for this project should have extensive experience in website speed optimization, particularly in image optimization, server management, and JavaScript minimization. A proven track record of enhancing website speed for improved user experience ...

I'm looking for a professional company secretary to assist with my business. The role will primarily involve: (ONLY MUMBAI BASED COMPANY SECRETARY WITH RELEVANT AVAILABILITY) -Advisory on Security Issuance by NBFC as per Companies Act, RBI Guidelines and relevant provisions -Document Preparation and Management: This includes preparing necessary legal documents and managing their filing. - Compliance Filings and Updates: This will entail ensuring we meet all corporate governance, financial reporting standards and our specific industry regulations. Please note that this role does not require managing or preparing financial reports or internal memos. . Ideal candidates should have: - Extensive experience with corporate governance and compliance -RBI Guidelines related to

I'm looking for a Smartsheets expert who can assist me with data collection and analysis, specifically focusing on sales data. Key Tasks: - Collect and analyze various sales data - Focus on specific metrics such as: * Revenue * Customer acquisition ...Smartsheets expert who can assist me with data collection and analysis, specifically focusing on sales data. Key Tasks: - Collect and analyze various sales data - Focus on specific metrics such as: * Revenue * Customer acquisition * Product performance Ideal Skills: - Proficient in Smartsheets - Experienced in data analysis - Familiar with sales metrics - Good understanding of project management and automation of workflows. Please bid only if you have relevant experience and can deliver insightful analysis of ...

I'm seeking an advanced expert in Follow Up Boss specifically tailored for the Real Estate sector. Key Responsibilities: - Efficient Contact Management: Organizing, tracking and nurturing leads to convert them into clients. - Strategic Email Campaigns: Designing and executing effective email campaigns to engage and follow up with potential clients. - Lead Distribution: Managing and distributing leads efficiently to maximize conversion potential. - effective follow up -calling Ideal Candidate: - Demonstrable advanced expertise in Follow Up Boss CRM - Extensive experience in the Real Estate industry. - Proven track record in contact management, email campaigns and lead distribution. - Excellent organizational and strategic planning skills.

I'm seeking an intermediate-level caller experienced in the Real Estate industry to join our team. This role involves managing and nurturing our client base, as well as prospecting for new appoin...caller experienced in the Real Estate industry to join our team. This role involves managing and nurturing our client base, as well as prospecting for new appointments. Key Responsibilities: - Cold calling potential clients within the Real Estate sector - Following up with existing clients to maintain relationships - Scheduling appointments Ideal Candidate: - Intermediate experience in client management and cold calling - Relevant experience in the Real Estate industry - Excellent communication skills - Proactive and team-oriented mindset Fluent in English language Fluent in Sp...

I am seeking a seasoned digital marketer with expertise in Google My Business (GMB) optimizations for a hospital. Our current status indicates an average rating with a blend of positive and negative reviews. The objective is to elevate our reviews and ratings while also enhancing our local search rankings. Key Requirements: - Strategically improve our GMB reviews and ratings. - Boost our visibility in local searches. - Increase our ranking in 'near me' searches. Ideal Skills: - Proven track record in managing GMB for businesses, particularly in the healthcare sector. - Exceptional skills in reputation management. - Strong understanding of local SEO strategies. - Ability to devise a comprehensive action plan to achieve these objectives. With your expertise, we a...

I'm seeking a freelancer with proficiency in software, training expertise, and technical support skills to train my team on the Accurate system, focusing on system configuration and customization. The ideal candidate should have advanced experience with data entry and management within the Accurate system. Please include in your bid: - Your experience with the Accurate system. - Examples of past training experiences. - Your technical support background.