Embarking on a dynamic career journey, I've worn many hats with flair. From orchestrating the symphony of HR to balancing the books of accounts, from crafting seamless admin processes to orchestrating customer success stories, I've been the conductor of a diverse and harmonious ensemble. For the past five years, my passion has been fueling HR and Client Success in the chatbot industry, where every interaction is a note in the melody of innovation.
My career melody began as a Human Resources Generalist at PIL, where I fine-tuned the rhythm of HR operations. A crescendo led me to a client-facing role, where I immersed myself in the symphony of customer needs and desires. Today, armed with this symphony of experiences, I craft bespoke solutions and orchestrate enduring client relationships in the ever-evolving world of chatbot technology.
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Experience
HR & Customer Success Manager
Mar, 2019 - Present
•
5 years, 9 months
ChatGen.ai
Mar, 2019 - Present
•
5 years, 9 months
ChatGen as a company does only niche hiring. Apart from conventional ways of recruiting, I Constantly research about what are the newest ways to source the elite candidates.
Customer Success Manager I Lead client success initiatives for a leading chatbot and WhatsApp cloud API provider, Orchestrated smooth onboarding processes and cross-functional collaboration, Proactively monitored client metrics for upselling opportunities, Provided strategic guidance and support.
Mar, 2019 - Present
•
5 years, 9 months
Education
Xavier Institute of Social Service
2010 - 2012
•
2 years
PGD in Personnel Management
India
2010 - 2012
•
2 years
Verifications
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