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Caroline M.
@CazOmega
5.0
62
6.8
6.8
98%
Top 1% Customer Support/Virtual Assistant/Writer
$15 USD / Hour
・
South Africa (10:11 PM)
・
Joined on April 30, 2016
$15 USD / Hour
・
Diverse experience in all aspects of business: including sales, administration, finance, management, HR, customer service and more. Academically sound and a native English speaker.
I can write articles in most niches and produce excellent quality articles that are well researched. Basic guidelines are required to produce an extraordinary finished product.
I am also available to work as a customer support/service agent for English speaking companies. I have experience in a variety of CRM products and can offer concise, effective solutions to clients once I understand the company's requirements.
I can offer an effective solution as a virtual assistant as I have all-around business acumen and can help with a diverse range of tasks as required. I learn very quickly and can fit in with almost any team. Feel free to reach out to discuss how I can assist you.
Caroline rose to a very difficult, creative challenge and delivered exactly what we were looking for. She is very easy to work with, and we would love to work with her again. Five Stars!
I have worked for an insurance broker, IT company, 2 health and wellness start-ups and a fitness business as a VA. I have also been working with an online retailer as well as a freelance website as a customer service agent/manager. Work was varied and included content creation, customer liaison, project management, HR, social media management, email management, calendar management, customer service and much more. I am versatile and learn quickly and can generally fit into a new role with ease.
Writing
May, 2015 - Present
•
9 years, 7 months
Over 2800 articles, blogs, stories, descriptions and web content written, as well as rewrites of content, proofreading and editing of work written by others.
May, 2015 - Present
•
9 years, 7 months
Qualifications
HR Management Certificate
2016
University of Cape Town, South Africa
HR Management
General Principles
Recruitment
Staff retention etc.
2016
Publications
Baby and Child related articles
My Child Magazine Australia
Certifications
US English
P
Preferred Freelancer Program SLA
Basic Numeracy
UK English
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