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Digital Dots
@BLACKBURNmoonlit
4.9
72
7.0
7.0
96%
Connecting dots between individuals
$30 USD / Hour
・
Bangladesh (9:05 PM)
・
Joined on July 8, 2009
$30 USD / Hour
・
DIGITAL DOTS is your comprehensive solution for digital marketing and customer support needs. We excel in providing an efficient and economical way of marketing – primarily, Email Marketing.
Our service connects clients to their potential and current customers by aiding them in sending targeted advertisements, requests for business, or solicitations for donations to create robust brand awareness. The primary goal is to attract all possible customers and fortify the loyalty of their current ones.
we boast of strong expertise in Customer Support services, handling Email, Phone, and Chat support for our clients, ensuring seamless and delightful customer experiences.
we offer other vital services like Photoshop, Lead Generation, Mailwizz, Interspire, Google Adwords, Facebook Ads, and other online marketing-related tasks that assist our clients in reaching their business objectives.
At DIGITAL DOTS, we deeply value loyalty and trust. Therefore, our clients and their customers can rest assured knowing their information is always protected and their interests always prioritized.
DIGITAL DOTS is incredibly dedicated and committed to providing professional service and delivering high-quality work for our clients punctually. We are your partners in success!
Great working with Digital Dots. Met all expectations of the project!
[01 February, 2019] Digital Dots is very knowledgeable in the Email delivery space.. He did a great job consulting my company with our delivery issues. We will hire again!
Serve as primary point of contact for all customer inquiries and lead the delivery of exceptional support via email, phone, and live chat for LinkedIn’s targeted webinars, events, and groups.
Leverage LinkedIn’s platform and tools to perform research and analysis into and resolve customer inquiries to maximize customer satisfaction.
Jan, 2023 - May, 2023
•
4 months
SOCIAL MEDIA MANAGER
Jun, 2022 - Dec, 2022
•
6 months
RESUME SENDING
Jun, 2022 - Dec, 2022
•
6 months
Led the delivery of top-quality social media services to a diverse range of clients, including designing campaigns that drive results and brand growth.
Spearheaded the development and execution of comprehensive social media strategies to meet each client’s needs and objectives.
Orchestrated the creation of compelling and on-brand content to resonate with followers and drive engagement.
Jun, 2022 - Dec, 2022
•
6 months
CUSTOMER SUPPORT MANAGER
Jan, 2019 - May, 2022
•
3 years, 4 months
CICERO TRANSACT BUSINESS PLATFORM
Jan, 2019 - May, 2022
•
3 years, 4 months
Provided supervision and leadership to a team of Customer Service Representatives while dispensing ongoing guidance and support.
Led the creation and development of customer support strategies to achieve maximum customer satisfaction.
Carried out the establishment of customer service standards, defined best practices, and developed processes and procedures.
Jan, 2019 - May, 2022
•
3 years, 4 months
Education
American International University-Bangladesh
2015 - 2016
•
1 year
MBA
Bangladesh
2015 - 2016
•
1 year
American International University-Bangladesh
2009 - 2013
•
4 years
BBA
Bangladesh
2009 - 2013
•
4 years
Mahespur Govt. Degree College
2007 - 2009
•
2 years
Bangladesh
2007 - 2009
•
2 years
Qualifications
SAP Technology Consultan
2023
SAP..
SAP Technology Consultan
2023
Advertising with Meta
2023
Meta.
Advertising with Meta
2023
Master Digital Marketing
2023
Linkedin
Master Digital Marketing
2023
Certifications
Adobe Photoshop CS5
SEO
HTML
Adobe Illustrator CS5
AdWords
Adobe Photoshop CS5
P
Preferred Freelancer Program SLA
US English
F
Foundation vWorker Member
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