Live customer service chat job recruitment일자리
Hello. I want to become an smm service provider. I don't want to be a reseller. I want to have my own service (my own API). I don't want to be a reseller that links APIs to other panels. I want the services needed for many platforms such as YouTube, Facebook, Instagram, TikTok, Snapchat, SoundCloud, Spotify, etc. But for now, you only need the YouTube service. Subscribers, Likes, Dislikes, Views, Watching Time For these services to work, many IPs and accounts are required. I want someone who can explain this to me. We plan to gradually increase the service. As much as possible, I want to entrust this project to a developer who has made smm panels. Take care of your health in cold weather.
My service is online library service. It is served on the https:// protocol. The book cover images are in the S3 of AWS of the http:// protocol. Chrome prohibits images from apperaring that comes from http protocol. That is the mixed contents problem. I need the book cover images in the S3 to appear on the https:// main site. The problem situation is like this. For example, we can see book cover image at (http protocol) but cannot at (https protocol) The goal of the project is making the protocol of S3 image server for https. So we can see the book cover image at the main https://www.bookoob.co.kr. You should work through Team Viewer or Anydesk to access my AWS console. I think the proper
추가 플러그인이나 ActivX 연동 없이 Html5 로 동작할 수 있는 Html5 Web Live viewer 개발을 원합니다. 자세한 내용은 첨부된 그림을 참고해주시고, 외주개발의 범위는 아래와 같습니다. 1. 장치로 부터 RTSP로 전달 받아, WebSocket 으로 전달할 WebSocket ProxyServer 2. WebScoket 으로 전달 받은 영상을 Html5/JS 등을 이용해 디스플레이 해줄 Html5 Web Viewer
android ffmpegplayer audio stream .. cordova plugin 으로 만들어졌으면 합니다. - HTTP - RTP/RTSP/RTMP - MMS - HTTP Live Streaming . 한국인이라 영어에 능숙하지 못합니다... 구글번역기를 이용해서 대화하기때문에 의사 소통에 문제가 있을수 있습니다.. 되도록이면 한국어가 가능한 분이면 좋겠습니다.
We wish to purchase Source Code for Casino Games such as: 1) Roulette 2) Baccarat 1. Live streaming with metadata ( metadata have etc infomation ex) card number, win/lose, bet start / bet stop) 2. use websocket communite to server need flash source and server source.
...need to be able to stream live broadcasts, upload contents for viewers to purchase and view within the website and sell products and memberships to customers. We will also develop a phone application to support the websites content and so they must also be compatible. I will explain every part of the website in more detail. Home page – The home page will promote new events and guide users towards our 5 main sections. About • About 에밀티쳐(Emil Teacher) - The about section will give users information about 에밀티쳐 • Our vision- Information about our visions and goals • Our services – Here we will give information about our Live classes, Video lessons and books. Each will have small sample clips of the product for viewers to see and links to purch...
you make payment system very simply. every payment system possible my website.(card, cash, coupon etc) customer join us and my website sell and buy for c to c. customer pay money for my website fee( seller ) - 개인이 상품을 사고 팔수 있는 오픈마켓형 홈페이지 - 상품을 판매한 사람에게 수수료를 받는 시스템 - 개인이 결재할 때, 카드, 현금입금, 쿠폰 등, 모든 결재방식이 가능함. - 개인이 결재할 때, 카드같은 경우 카드수수료가 빠진 금액만큼 결재됨. (나머지 쿠폰도 마찬가지 임) - 홈페이지에서 결재된 금액은 홈페이지 단위의 가상money를 받고, 판매자에게 전달. - 고객이 상품받은 것을 확인하면, 판매자에게 3일에서 7일까지 회사에서 결재된 금액을 가지고 있다가 3일이나 7일후에 수수료가 빠진 금액으로 결재계좌에 입금. - 상품을 받지 못한 고객에게는 결재된 금액을 다시 돌려 줌. (이 때, 결재되었을 때, 카드수수료등도 같이 취소되어 환급됨.)
I want to create a website similar to another. The new site doesn't need to be the same interface but do all the functions. I don't have the the id or password to access the server database but only user account to access the data via web service.
We are seeking an experienced mobile app developer to create a restaurant management app for both iOS and Android platforms. The app should include features such as menu management, online ordering, reservation system, and customer feedback functionalities. The ideal candidate will have a strong background in mobile development and a passion for creating user-friendly applications. If you have experience in building similar apps and can deliver high-quality work, we would love to hear from you!
As a Virtual Assistant specializing in title building for eBay and Poshmark listings, you'll play a crucial role in enhancing the visibility and appeal of our items. Your primary responsibility will be to create captivating titles and descriptions based on photos stored in our Google Drive, ensuring that each listing accurately represents the product and attracts potential buyer...Familiarity with additional online marketplace platforms such as eBay, Mercari, or Poshmark. **Benefits:** 1. Flexible remote work arrangement with the opportunity to set your own schedule. 2. Competitive compensation based on experience and performance. 3. Opportunity for growth and advancement within the company. 4. Joining a passionate and collaborative team dedicated to sustainability and customer...
Need freelancer/VA to promote my affiliate link for a domain registration website. Sharing this link, you need to find interested users willing to buy a domain and guide them to purchase the re...promote my affiliate link for a domain registration website. Sharing this link, you need to find interested users willing to buy a domain and guide them to purchase the required new domain for 4.95 USD for the year. NO ads, only organic traffic needed. No email marketing as well. Your target for a day is 10 paying customers. The target customers can be from any region. Pay- 1 USD per paying customer Use the following social media to spread the word- Facebook, LinkedIn, and Instagram. Please let me know what your plan will be and how you will you achieve the 10 paying customers target...
Need freelancer/VA to promote my affiliate link for a domain registration website. Sharing this link, you need to find interested users willing to buy a domain and guide them to purchase the re...promote my affiliate link for a domain registration website. Sharing this link, you need to find interested users willing to buy a domain and guide them to purchase the required new domain for 4.95 USD for the year. NO ads, only organic traffic needed. No email marketing as well. Your target for a day is 10 paying customers. The target customers can be from any region. Pay- 1 USD per paying customer Use the following social media to spread the word- Facebook, LinkedIn, and Instagram. Please let me know what your plan will be and how you will you achieve the 10 paying customers target...
Our Sydney based Recruitment Consultancy is looking for an experienced 360 Recruitment Consultant based out of the Philippines. The successful applicant will have a proven track record in business development (developing a client list from scratch) and sourcing and placing candidates. As a 360° Recruitment Consultant, you’ll build and manage your own permanent recruitment desk. You’ll connect with key decision-makers in your target industry and promote the consultancy as their go-to partner for all things recruitment. Your responsibilities will include managing the entire recruitment process—strategic talent sourcing, screening, referrals, and providing ongoing advice and support. The Recruitment Consultancy will ...
Experienced DotNet developer required to host sourcecode and database on Hosting server to make live to do all functionalities. Links of sourcecode, database and hosting server credentials will be given in messaging. Website Address - User emailid- userany303@gmail.c Password- kaspersky Technology - .Net Languages - C#
I'm seeking a talented designer to create a back cover ad for a prominent magazine. The advertisement will serve to introduce our service-based company to all the magazine's subscribers. Key Elements to Include: - Our company logo - A comprehensive list of our services - The advantages and benefits of choosing our services and products - Include contact information such as phone number, email address, and website URL to provide readers with a way to get in touch. - Add a strong call to action encouraging readers to contact or visit your company for more information or to take advantage of a special offer. - Include icons or links to your company’s social media profiles to engage with readers on different platforms. - Add visuals such as icons, illustrations, or ph...
I'm looking for a reliable and proactive flyer distributor to help me distribute flyers at public events. Ideal skills and experience: - Previous experience in flyer distribution or similar marketing roles is preferred. - Excellent communication skills and a friendly demeanor. - Ability to work independently and follow instructions carefully. - Good physical stam...distributor to help me distribute flyers at public events. Ideal skills and experience: - Previous experience in flyer distribution or similar marketing roles is preferred. - Excellent communication skills and a friendly demeanor. - Ability to work independently and follow instructions carefully. - Good physical stamina for walking around events. - Punctuality and reliability are crucial. Must live near Downto...
I need a comprehensive financial model that integrates the Income Statement, Balance Sheet, and Cash Flow Statement on a monthly basis. There is no preference for the method of integration, so the most effective and efficient approach should be employed. The project ideally requires a freelancer with strong financial modelin...the Healthcare sector. The model should include specific financial KPIs relevant to the Healthcare industry. The financial model should include scenario analysis and forecasting features. Please ensure the model includes Patient Revenue as a financial KPI. The model should be built in Excel. Please include custom visualizations and dashboards in the model. Please categorize patient revenue by service type. Use Microsoft Power BI for custom visualizations and d...
I'm having trouble purchasing Moulin Rouge Broadway tickets on SeatGeek. Every time I try to confirm payment, I'm getting an error during the processing phase. If you could purchase the tickets for me, I’ll gladly pay you for your service. Ideal Skills: - Experience with online ticket purchasing platforms - Knowledge of handling payment processing issues - Excellent communication skills to liaise with customer support if needed - Prior experience with SeatGeek is a plus - Familiarity with various payment gateways and their common issues I'm looking for a freelancer who can help me resolve this issue as soon as possible. Thank you. I am using a credit card for the payment method.
I have an existing CAP Java application SAP BTP Cloud Foundry and I would like to go through the code together, study it, review it, debug it, enhance it. This is a long-term ongoing contract until I get comfortable with CAP JAVA. Our sessions will run over live calls and screenshares. I will share the source code and I will walk you through the application once we meet up online.
Hi Bilal, Can we please use a previous project and change the photo, along with changing the amount of dot points from four to three, change the logo to vex group, change matt's phone number to Graeme's, and under we are Hiring change the job to WORKSHOP TRADE ASSISTANT. Change the dot points to: Competitive Pay Rate Immediate Start Monday to Friday Roster Graeme : 0450 101 032 Thank you
I'm seeking a Shopify expert to create a dynamic, vibrant, and colorful website for my drink mix brand. The primary goal of the website is to increase online sales, so your expertise in e-commerce optimization is crucial. Key Features: - Customer Reviews: Implement a section for customer testimonials to build trust and credibility. - Product Bundles and Discounts: I want to offer customers the option to purchase product bundles at discounted prices, incentivizing larger purchases. - Abandoned Cart Recovery: This feature is essential. I need a system in place that will help recover potential lost sales from abandoned carts. - Optimize the website for search engines to drive organic traffic and improve online visibility. - Integrate social media sharing buttons and feeds...
...that will: 1. Upload recorded .mp3 files of calls from OpenPhone to Google Drive (Workspace). 2. Transcribe the audio using WhisperUI, with proper formatting that includes breaks between different speakers. 3. Summarize the conversation, including: - Job details - Contact information of the client (if available) 4. Email the summarized transcription. Requirements: - Experience with / Integromat workflow automation - Ability to integrate OpenPhone, Google Drive, WhisperUI, and Gmail (or any email service) - Proper speaker differentiation in transcriptions (breaks between new speakers) - Experience with AI-based transcription services like Whisper - Efficient and error-free automation setup Additional Notes: - The workflow should be ful...
Hello, I'm seeking a freelancer with experience in developing Home Assistant add-ons...Home Assistant add-ons. Although specifics about the add-on's purpose, the devices it will interact with, and potential third-party integrations were not determined, I'm open to various suggestions and possibilities. Ideal skills and experience for the job: - Proficiency in Python and Home Assistant core. - Previous experience developing Home Assistant add-ons. - Ability to suggest innovative and useful Home Assistant add-on ideas. - Familiarity with various smart home devices and platforms. - Understanding of potential third-party service integrations. I value creativity and expertise, and I'm looking for someone who can bring their own ideas to the table. Only expe...
I'm seeking a developer to replicate my existing website, making it identical to the specified link: Ideally, this project will utili...Now UI Kit for design - Custom HTML/CSS coding Website Purpose: - The primary goal of the site is to showcase our services, so an eye for clean, professional presentation is crucial. Functionality: - The site should include a service listing section, clearly detailing the services we provide. - A contact form is also necessary for inquiries. Ideal Skills and Experience: - Proficiency in Custom HTML/CSS - Experience with Now UI Kit - Previous work replicating websites - Web design skills, particularly for service-oriented sites - Ability to create functional service listings and contact forms.
...progress template #### **Technical Requirements** - Existing Shopify account - Digital product (PDF eBook) - Audiobook (MP3 format) - Budget: Under $100/month #### **Milestone Deliverables** ##### 1. Digital Product Setup **Tools**: - Shopify Digital Downloads - LemonInk (watermarking) **Tasks**: - Upload PDF eBook - Apply invisible watermark with customer email - Configure automatic delivery **Verification**: - Functional PDF download - Unique customer watermark ##### 2. Audiobook Streaming **Tools**: - Audiobookshelf - VdoCipher (optional DRM) **Tasks**: - Upload MP3 audiobook - Configure streaming-only access - Implement progress tracking **Verification**: - No direct MP3 download - Timestamp tracking ##### 3. Progress Synchronization **Tools**: - Googl...
I'm looking for a highly skilled professional for extensive customization of Zoho CRM, Zoho People and Zoho Projects. Key Responsibilities: - Cust...looking for a highly skilled professional for extensive customization of Zoho CRM, Zoho People and Zoho Projects. Key Responsibilities: - Customizing Zoho CRM with a strong focus on workflow automation - Creating tailored solutions for lead management, sales pipeline and customer follow-ups - Enhancing the overall efficiency of our CRM system Ideal Skills: - Extensive experience with Zoho CRM customization - Proven track record in workflow automation - Strong understanding of lead management, sales pipeline and customer follow-ups - Excellent problem-solving skills Please provide examples of similar projects you've ...
I'm looking for a contract-based Zoho CRM technician to help optimise its use for Bayside Mediation, focusing primarily on upgrades rather than training. Key areas of focus include: - Components: Marketing, Customer Care, and Sales Automation - Critical Areas: Workflow Automation and Integration with Other Tools Please note, familiarity with Zoho's marketing and customer care components is preferred. The ideal professional would be able to strike a balance between implementing changes for immediate, short-term gains while also considering long-term scalability. Skills in reporting and analytics will be beneficial, but the main focus will be on workflow automation and tool integration.
I'm looking for a skilled developer to create a web scraping application that will extract data from the National Park Service and Reserve CA websites. Data Requirements: - The application should pull in data about wilderness permits and campsites, specifically their availability and booking details. - Include information on various types of wilderness permits available. - Capture detailed location information for each campsite and permit. - Scrape data on the limits or quotas for each permit type and campsite. - Extract data on the booking windows and timelines for each permit and campsite. - Extract detailed fee information for each permit and campsite. - Capture data on seasonal availability for permits and campsites. Frequency: - I need this data to be scraped daily. Id...
Do you wear sarees? In order to know different saree draping styles and real-life experiences, I would like to hear some feedback on your saree draping style as well as your experiences while on saree when you tried it both below and above the navel styles. Please don't bid and waste your time without reading the above description and you are not open-minded to share these stories. Please Note: I need you to answer a few questions before I will hire you, this is just to verify that you have experience with sarees. Thank you!!
Do you wear sarees? In order to know different saree draping styles and real-life experiences, I would like to hear some feedback on your saree draping style as well as your experiences while on saree when you tried it both below and above the navel styles. Please don't bid and waste your time without reading the above description and you are not open-minded to share these real-life stories.. Please Note: I need you to answer a few questions before I will hire you, this is just to verify that you have experience with sarees. Thanks!
...strategies into clear, actionable tasks. Develop and maintain project timelines, budgets, and deliverables. Coordinate with freelancers, agencies, and internal teams to ensure timely execution of tasks. Talent Sourcing & Vendor Management Identify, evaluate, and onboard marketing professionals (graphic designers, content writers, SEO experts, etc.). Manage relationships with external vendors and service providers. Ensure all deliverables meet quality standards and project deadlines. KPI System Development & Performance Tracking Define key performance indicators (KPIs) to measure the effectiveness of marketing efforts. Implement tracking systems to monitor project progress, lead generation, and ROI. Provide data-driven insights and recommendations for improvement. Process ...
I'm seeking a professional who can help me implement practical, no-code workflows for my business, utilizing AI in the process. The primary focus is on integrating Natural Language Processing (NLP) capabilities. Key areas of focus: - Automating responses to customer inquiries using NLP - Streamlining data extraction processes - Implementing sentiment analysis to gauge customer feelings I am open to suggestions on other processes that could be automated to improve efficiency. The ideal candidate should have experience in no-code platforms, a solid understanding of AI, particularly NLP, and excellent problem-solving skills.
Help Wanted: Nationwide Business Development Representative We’re seeking a well-spoken, driven, and personable Nationwide Business Development Representative to join our growing team at 'Our Financial Health.' In this role, you’ll be reaching out to financial service professionals, presenting them with opportunities to participate in our virtual, nationwide Financial Wellness & Homeownership Expos. Key Responsibilities: Engage and build relationships with financial professionals, including financial planners, mortgage brokers, and credit counselors. Present vendor opportunities and explain the benefits of connecting with pre-qualified clients. Handle follow-ups and provide detailed information to convert prospects into expo participants. Requirements: Ex...
I'm looking for a creative individual to develop engaging social media content for my Facebook and Instagram. The primary aim of these posts will be to promote a product/service. Ideal skills and experience: - Proficient in content creation specifically for Facebook and Instagram - Understanding of product/service promotion through social media - Creative thinking and ability to generate engaging content - Experience with Facebook and Instagram algorithms and best practices
...(or build) folder to public_html/your-app-folder/ using FTP/SFTP. ✅ Error Logging: Ensure any deployment errors are logged but do not halt the process. What I Will Provide ? GitHub repository access (so you can set up GitHub Actions). ? Hostinger FTP/SFTP credentials (hostname, username, password). Post-Setup Expectations After successful setup, the deployment should: ? Automatically update the live website when code is pushed to GitHub. ? Be fully automated (no manual steps required). ? Log errors for debugging without stopping the deployment. Technical Details Hosting: VPS Hosting (Hostinger). Build Tool: Vite (React + TypeScript). Deployment Method: FTP/SFTP (Hostinger does not support direct GitHub deployments). No extra environment variables are required for the build. Ide...
...it’s correctly tracking leads. 3. Workspace & Version Management: • Review the current workspace setup to ensure the correct version is live. • Revert or merge previous versions if necessary to recover lost or broken configurations. • Create a proper backup/export of the GTM container before making changes. 4. Testing & QA: • Conduct thorough testing in GTM Preview Mode and Google Tag Assistant. • Validate conversion tracking accuracy across all devices (desktop & mobile). • Ensure enhanced conversions are passing data correctly without duplication. 5. Documentation & Handoff: • Provide clear documentation of changes made • I would like to be live on this so I can see what’s being worked on. I ...
...use all suggested palettes as per the specific requirements for the type of box. Ideal skills for this project include: - Proficiency in CoreDRAW - Prior experience in packaging design - Ability to create modern, minimalistic yet premium designs - Understanding of effective brand visibility and customer attraction The packaging designs should adhere to custom sizes specified for each type of box. Please use Kappa board and corrugated cardboard materials for the packaging. specified by the customer. Please use the following dimensions for the designs: customized as per customers demand. The packaging designs should adhere to custom sizes specified for each type of box. The packaging should convey a festive and celebratory theme. The packaging should convey a festive cel...
I'm in need of a skilled videographer to create some promotional videos for my website and social media. The style of these videos should be mixed media, combining live-action and animation elements. Key Requirements: - Experience in creating mixed media promotional videos - Strong understanding of social media and website content requirements - Ability to deliver high quality, engaging content Ideal Skills: - Videography - Video Editing - Animation - Social Media Marketing - Content Creation I look forward to your proposals! I will provide photos, videos, drone footage. I do not want stock images to be used
requirement: Fluent spoken English Please - thank you. I'm seeking an experienced MS Teams specialist to train me on intermediate to advanced skills. The training should cover: - How to effectively use MS Teams and its admin controls in a large company. - A comprehensive understanding of user management, security and compliance, and meeting policies and settings. The ...management team what benifits TEAMs can bring to internal communication, collaboration on projects, and streamline document sharing within teams and channels etc., Ideal candidates should have extensive experience with MS Teams, preferably in a corporate environment, and have excellent teaching skills. Familiarity with the latest MS Teams features is a plus. The training should be conducted through live vi...
Job Description: Google Tag Manager (GTM) Expert with Unbounce Needed to Fix Conversion Tracking Issues We are looking for an experienced Google Tag Manager (GTM) expert to help troubleshoot and fix issues with our conversion tracking setup. The goal is to ensure accurate data collection, proper tag firing, and a clean GTM workspace ready for deployment. Key Issues to Be Addressed: 1. Conversion Tracking Errors: • Fix the “Let’s Get Started” conversion tag that is not firing correctly. • Address duplicate firing issues with Enhanced Conversions (currently firing twice). 2. Tag, Trigger, and Variable Troubleshooting: • Audit all tags, triggers, and variables to identify conflicts, broken references, or misconfigurations. • Resolve iss...
I'm looking for a solution that can automatically react to every upcoming post on my Telegram channel with specific emojis. The emojis I want to use are: - Thumbs up ? - Heart ❤️ - Clapping ? - Smiling Face: ? - Surprised Face: ? - Winking Face: ? - Thumbs Down: ? - Fire: ? - Star: ⭐ - Rocket: ? - Party Popper: ? - Laughing: ? - Sad Face: ? I need service like that,which photo i added my 5 or 6 reaction from the list. The ideal candidate for this project should have experience with automation tools suitable for Telegram and a good understanding of bot integration. Please ensure you are familiar with how to make this process seamless and efficient. Please include a feature to change the emojis over time. Include a feature to change the emojis every time there is a need.
Minakshi, we are ready to start this project. We need to get the BNV brochure website up and live. I sent you all of the copy, we just need to work out what template to use. Do you have any ideas? Can you please help us?
I am looking for experienced telemarketers based in Australia to help with my appointment setting campaigns. Your primary responsibilities will include: - Convincing potential clients to compare our product/service - Getting through to decision makers Your skills and experience should include: - Previous work in Business to Business campaigns - Experience in telemarketing, telesales, and appointment setting - A highly motivated and persuasive personality The goal of these campaigns is to increase sales, so a proven track record in driving sales through effective communication and setting appointments is essential. Skills in understanding and working with business to business sectors across various industries, particularly finance, healthcare and technology, would be highly a...
...elements (color palettes, typography, imagery style). Craft a social media campaign strategy (preferred platforms, audience targeting). Present a lookbook/storyboards for social media content. Deliverable: A professional pitch deck (PDF format) explaining your rebrand. Phase 3: Visual Identity Marketing Campaign Goal: Execute and finalize the rebranding campaign. Produce a 10-20 second video ad (live-action or motion graphics, 16:9 format for YouTube). Create 3-6 social media posts/reels (using Adobe Express & Firefly). Compile the best parts from Phases 1 & 2 into a final branding package. Deliverable: A comprehensive branding package (PDF + video files)....
I'm in need of a Thai - English translator for business meetings and presentations. The project will span over two days, February 19-20, 2025. Key Responsibilities: - Live interpretation during meetings - Translation of presentations and related content Ideal Skills: - Proficient in both Thai and English - Experienced in business communication translation - Skilled in live interpretation Please only bid if you are available on the specified dates and have the necessary experience and skills.
I am in need of a well-built, modern and sleek hotel booking website. Key functionalities should include: - Room availability check - Online booking - Customer reviews - Room preview requests The payment system should solely incorporate PayPal. I am looking for a freelancer who can deliver this project at an affordable rate without compromising on quality. Please refrain from costly bids. Ideal candidates should have experience in e-commerce website development and understanding of user-friendly design principles.
Hello, I'm seeking a freelancer with experience in developing Home Assistant add-ons...Home Assistant add-ons. Although specifics about the add-on's purpose, the devices it will interact with, and potential third-party integrations were not determined, I'm open to various suggestions and possibilities. Ideal skills and experience for the job: - Proficiency in Python and Home Assistant core. - Previous experience developing Home Assistant add-ons. - Ability to suggest innovative and useful Home Assistant add-on ideas. - Familiarity with various smart home devices and platforms. - Understanding of potential third-party service integrations. I value creativity and expertise, and I'm looking for someone who can bring their own ideas to the table. Only expe...
I'm in need of a professional to assist in determining the required amount of space for a new brick-and-mortar retail store. The primary objective is to make informed lease decisions based on space requirements for various store areas including the showroom/display area, storage/backroom space, and customer service area. Key Tasks: - Assess and confirm the necessary space needed for different areas of the store. - Provide recommendations on potential lease options based on space requirements. Ideal Skills and Experience: - Strong background in retail space analysis and optimization - Excellent understanding of brick-and-mortar store layouts - Proven experience with lease negotiations and space assessments. This project is crucial for the successful launch of the reta...
I need an experienced freelancer to build service management reporting from our legacy in-house SQL platform into PowerBI. The reports need to be customer-specific (50+ individual customers), based on the products they consume. Key Products to Report: - Managed Network - TC4 - Voice Minimum Reporting Requirements per Product: - Managed Network: ITSM Processes (INC/REQ/CHG/ORD), end-to-end network availability, capacity management, and network spend. - TC4: ITSM Processes (INC/REQ/CHG/ORD), capacity management, and TC4 spend. - Voice: ITSM Processes (INC/REQ/CHG/ORD), concurrent calls per month, call types, number of channels, and voice spend. ITSM Processes to Include: - Incident - Request - Problem - Change - Order Specific ITSM Metrics: - Incident Summary - Incident Des...
