I am a proactive and organized Virtual Assistant with 5 years of experience in supporting business operations remotely. I specialize in email management, calendar coordination, customer service, project management, social media management, and research coupled with my data analytical skills. I offer services such as: 1. DATA ANALYTICS/SEO/SEM/Lead Generation & Outreach 2. Email Management: - Handling email correspondence using Gmail, Outlook, Zoho mail, Spark, Mail bird and Proton Mail. - Responding promptly to client inquiries. 3. Calendar Management: - Scheduling and coordinate meetings using Google Calendar, Calendly, Acuity Scheduling, Timetree, Apple Calender and Microsoft Outlook. - Managing travel arrangements. 4. Administrative Support: - Preparing and edit documents in Microsoft Office, Slack, Docusign, Evernote and Google Workspace. - Maintaining digital files in Dropbox and Google Drive. 5. Customer Service: - Providing support via email, phone, and chat using tools like Zendesk, Fresh desk, Live chat, Hubspot service hub, Intercom and Help scout. - Resolving customer issues efficiently. 6. Project Management: - Tracking projects using Asana, Trello, [login to view URL], BaseCamp, Clickup and Wrike. - Ensuring deadlines are met and provide updates. 7. Social Media Management: - Creating and schedule posts using Hootsuite or Buffer. - Monitoring and respond to interactions. 8. Research and Data Entry: - Conducting online research and compile data using Google Sheets and Excel. - Maintaining databases in CRM systems like Salesforce. My Skills include: - Excellent written and verbal communication. - Strong organizational and time-management skills. - Proficiency with Microsoft Office, Google Workspace, and project management tools. - Expertise in email and calendar management. - Ability to work independently and take initiative. - Familiarity with social media platforms and customer service tools. -Programming/Coding How I work: - Multiple Timezones: I accommodate multiple timezones to meet your needs. - Tool Proficiency: I utilize tools like Asana, Trello, Slack, and Zoom for efficient task management and communication. - Consistent Updates: Regular check-ins and updates via your preferred communication platform. - Progarmming tool such as Python, R, SQL I bring a high level of professionalism, reliability, and efficiency to every task. My goal is to help streamline your operations, allowing you to focus on what you do best. Get in touch and see what I can offer ! Let's discuss on how I can assist you towards achieving your goals.