Hello!
I'm Lovelyn, a Social Media Marketing & Automation Specialist with expertise in driving business growth across platforms like email, Facebook, Instagram, LinkedIn, and WhatsApp. I also bring a strong background in Sales and Customer Support, offering a comprehensive approach to digital marketing and customer engagement.
EXAMPLE OF HOW I CAN HELP:
A client wanted to boost visibility on Facebook and Instagram. After in-depth analysis, I created customized ads, leading to a 30% increase in website traffic, 40% more engagement, and a 25% rise in sales in just one month.
WHAT I PROVIDE:
Social Media Automation & Management:
Platforms: Facebook, LinkedIn, Instagram, WhatsApp
Tools: ManyChat (automation), Buffer, Hootsuite, SocialBee
I automate messages, manage content calendars, and engage your audience to save time and boost interaction.
Branding & Consistency:
Brand Identity: Helping businesses create clear, recognizable brand visuals and messaging.
Brand Consistency: Ensuring a unified tone and imagery across platforms to build trust.
Platform Optimization: Optimizing profiles for better discoverability and engagement.
Email Campaigns:
Platforms: ActiveCampaign, ConvertKit, Mailchimp
I create effective email sequences that convert leads, nurture relationships, and drive loyalty.
Ad Campaigns & Analytics:
Tools: Facebook Ads Manager, Google Ads, SEMrush
I design targeted ad campaigns to maximize ROI and reach the ideal audience.
SEO & SEM:
Tools: Moz, Ahrefs, Google Search Console
I manage keyword research, on-page, and off-page SEO to boost visibility and performance.
Content Creation & Graphic Design:
Tools: Canva, Adobe Photoshop, Illustrator
I create compelling visuals for ads, social media posts, and email campaigns.
Sales Strategy & Customer Support:
Sales Expertise: I assist businesses in driving sales through effective outreach, lead conversion strategies, and relationship management.
Customer Support: With strong experience in customer service, I provide exceptional support through live chat, phone, and email, ensuring customer satisfaction and retention. I also streamline support processes using tools like HubSpot and Gorgias.
RESULTS:
Ads: Reduced CPC by 20%, increased engagement by 50%.
Branding: Improved brand recognition and engagement by 20%.
Social Media: Increased followers by 40%, enhancing platform visibility.
Graphics: Boosted conversions by 30% with impactful visuals.
Email Automation: Increased sales by 15% with automated workflows.
Sales: Helped clients boost conversion rates and lead quality.
Customer Support: Enhanced customer satisfaction and retention with streamlined processes.
I’m passionate about delivering results that drive growth. Whether you need social media optimization, automated marketing, customer support solutions, or a strong sales strategy, I’m here to help you achieve your goals.
Let’s discuss how I can support your business. Send me a message or click the invite button!
We were both new at the freelancer platform so this was a fantastic project for us to work on to learn together. Lovelyn was super eager to engage and take on feedback and was quick to implement any changes we were making. Lovelyn delivered over and above my brief and it was an enjoyable experience from start to end.