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Thomas S.

@thomask6

4.6
1
0.0
0.0
100%

RESEARCH &TRANSCRIPTION SPECIALIST & VA

$30 USD / Saa
・
Bedera ya
United States (7:52 AM)
・
Alijiunga mnamo Julai 6, 2024
$30 USD / Saa
・
I possess a diverse skill set covering various domains like research projects and working as a virtual assistant
Mabadiliko yamehifathiwa
4.6 · 1 Review
Ukaguzi
B
Great work, friendly and helpful
Bronwyn H.
@Bronwynhenk6
•
Bedera ya
Johannesburg, South Africa
•
6 months ago
Shiriki
Uzoefu
Freelancer
Jan, 2024 - Jun, 2024
•
4 months, 30 days
Upwork
Jan, 2024 - Jun, 2024
•
4 months, 30 days
Generated high-quality content for various clients, including articles, blog posts, and marketing materials. - Tailored writing to match diverse client needs and audience profiles. - Demonstrated creativity and adaptability in producing engaging and informative content across multiple topics.
Jan, 2024 - Jun, 2024
•
4 months, 30 days
English Language Teacher
Ago, 2022 - Des, 2023
•
1 year, 4 months
Fiverr
Ago, 2022 - Des, 2023
•
1 year, 4 months
Provided personalized tutoring sessions in English language and literature forstudents of various ages. - Developed customized lesson plans and exercises to enhance students'understanding and skills. - Evaluated student progress and provided constructive feedback to support theirlearning goals.
Ago, 2022 - Des, 2023
•
1 year, 4 months
Digital Account Manager
Jun, 2022 - Jul, 2022
•
1 month, 1 day
Fintech Solutions
Jun, 2022 - Jul, 2022
•
1 month, 1 day
Led discussions on pricing and contract terms with post-sale customers, achieving a 95% retention rate. - Provided ongoing support and guidance to customers, ensuring they fully leveraged the platform's features. - Identified and implemented process optimizations that reduced onboarding time by 30%. - Conducted market research to stay updated on industry trends and inform strategic decisions
Jun, 2022 - Jul, 2022
•
1 month, 1 day
Elimu
City University of New York School of Law at Queens College
2018 - 2022
•
4 years
Bachelor of Arts in English Literature
Bedera ya
United States
2018 - 2022
•
4 years
State University of New York at Oswego
2014 - 2018
•
4 years
Bachelor of Business Administration
Bedera ya
United States
2014 - 2018
•
4 years
Vyeti
Certified Customer Success Manager (CCSM)
2024
SuccessHACKER
As a Certified Customer Success Manager (CCSM), I excel in building strong customer relationships, onboarding, and training. I develop retention strategies, resolve conflicts, and analyze customer data to drive success. Collaborating cross-functionally, I advocate for customer needs and track key performance indicators. Proficient in customer success tools, I ensure customers achieve their goals, fostering long-term satisfaction and loyalty.
2024
Uthibitishaji
Kwa wakati
100%
Kwa bajeti
100%
Kubali kiwango
100%
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