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Picha ya Mtumiaji

Giulia K.

@gmkrause10

4.7
11
3.4
3.4
100%

Customer Service Specialist & Project Manager

$20 USD / Saa
Bedera ya
Brazil (4:33 PM)
Alijiunga mnamo Mei 21, 2016
$20 USD / Saa
Hello everyone! My name is Giulia, I'm a professional customer service specialist graduated in Marketing. I have 5 years of customer service experience (and sales) in several platforms such as Zendesk, LiveChat, WebChat, Shopify, among others. I'm a team player who also likes to work independently, I'm a self-starter and self-motivated. I have great communication skills, I'm versatile and eager to learn new things as I'm always looking to improve myself. I'm looking for a unique opportunity to grow professionally and personally, leave my comfort area and build a solid long-term relationship with my future hire. Besides customer service, I'm also a great, organized, dedicated administrative assistant, I can help you with translations (general subjects), marketing tasks such as promotions, social media management, market research, data entry and content writing. If you look for a fun, dedicated, hard worker, stop right there, you found it! I'd love to hear from you! Let's connect on Upwork: [login to view URL] Let's connect on Linkedin: [login to view URL]
Mabadiliko yamehifathiwa
4.7 · 11 Reviews
Ukaguzi
V
The articles delivered were satisfactory and the communication was perfect. I would recommend gmkrause10 without hesitation.
Victor F.
@Vicfraba
Bedera ya
Aachen, Spain
8 years ago
Shiriki
A
A brilliant work. Tks!
Closed User
@Asiaguide
Bedera ya
,
8 years ago
Shiriki
Picha ya Mtumiaji
Very nice work ....
Paulo Ney D.
@pauloney
Bedera ya
Oakland, United States
8 years ago
Shiriki
Z
Giulia is very professional, helpful, and communicative. I really enjoyed working with her. Very satisfied with her work and communication.
Zhuo S.
@zarasong7
Bedera ya
San Francisco, United States
8 years ago
Shiriki
Picha ya Mtumiaji
Very nice as usual, and with proofing, what you need which is to catch lots of errors.
Paulo Ney D.
@pauloney
Bedera ya
Oakland, United States
8 years ago
Shiriki
Uzoefu
E-Commerce Manager
Okt, 2023 - Feb, 2024
4 months
Rothfuss Enterprises
Okt, 2023 - Feb, 2024
4 months
- Customer Service Management - Inventory management - Multi-channel supplier management - Order fulfillment - Maintain relationships with suppliers - Update listings - Shopify Management - Amazon, Walmart, Ebay management - Process dropshipping and wholesale orders accordingly - Take care of returns and disputes - Tiktok shop order fulfillment - Workflow and process creation - Team training and coordination
Okt, 2023 - Feb, 2024
4 months
Business Developer & Executive Assistant
Sep, 2023 - Feb, 2024
5 months
Greentech United
Sep, 2023 - Feb, 2024
5 months
- Client re-engagement emails and calls - Email outreach to potential B2B clients - Market research - Supplier onboarding - Contractor outreach - Contractor onboarding - Client Relationship Management - Client scoping calls - Calendar management - Inbox management - Workflow and process building - Conference organization and management
Sep, 2023 - Feb, 2024
5 months
Business Developer
Mei, 2022 - Okt, 2023
1 year, 5 months
Pro Housekeepers
Mei, 2022 - Okt, 2023
1 year, 5 months
- Cold Calling (outbound communications) - Email outreach to potential B2B clients - Market research -Vendor management - Contractor outreach - Contractor onboarding - Client onboarding - Take care of inbound calls from regular customers - Make client quotations - Send proposals to B2B clients
Mei, 2022 - Okt, 2023
1 year, 5 months
Elimu
Centro Universitário Anhangüera
2015 - 2017
2 years
Graduated
Bedera ya
Brazil
2015 - 2017
2 years
Vyeti
English Certified
2014
Wizard University
Proficiency in english
2014
Vyeti
Brazilian Portuguese - Level 1
Brazilian Portuguese
US English - Level 1
US English
Uthibitishaji
Kwa wakati
100%
Kwa bajeti
100%
Kubali kiwango
100%
Kiwango cha kupewa kazi tena
10%
Mwaliko umetumwa kwa mafanikio
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